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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Friendly staff who gave great advice plus demonstrations of various guitars to assist me with my choice. Thanks Rimmers
Helpful Report
Posted 7 years ago
Bought a Takamine electro-acoustic recently from Rimmers. Best price I could find and delivered the following day. Great service all round.
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Posted 7 years ago
The best price , plus extras , fast delivery , all round great service .Will shop again .
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Posted 7 years ago
The whole process of buying from Rimmers Music has been totally painless .. very good prices ... excellent delivery time ... brilliant choices .. very professional website and promised backup if needed ... I will definitely use again and recommend to anyone.
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Posted 7 years ago
Excellent prices and the order came very quickly - I was impressed by the speed of delivery and the good customer service (they emailed me to let me know one item would take a little longer since it was coming from the warehouse - turns out it came the next day!). Would highly recommend.
Helpful Report
Posted 7 years ago
Excellent product. Excellent delivery and packing. Appalling after-sales service. I needed a bit of advice on how to programme a few points so I rang Rimmers and had the misfortune to come across what passes for an advisor these days. He had no idea how to solve the problem but said he'd ring me back either later that afternoon or the next day. That was a week ago. I'm still waiting for his call. Fortunately I was able to sort the problem out myself. I shan't be dealing with Rimmers again.
Helpful Report
Posted 7 years ago
Excellent customer service. I was informed of the number of deliveries and their delivery dates by a member of staff, and both deliveries arrived on time. They were well packaged and the goods were as described on the website. Highly recommended and will use again. Thank you!
Helpful Report
Posted 7 years ago
My son purchased an acoustic-electric guitar from Rimmers in Leyland. Ryan was very helpful, friendly and knowledgeable and spent around an hour with my son, allowing him to try a wide range of guitars. His advice was really useful and he did not try to up-sell to a more expensive guitar. He also included some new strings and other accessories at no extra cost. We have bought numerous items from Rimmers in the past and have always been happy with the service, advice and quality.
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Posted 7 years ago
The staff at Rimmers, Leyland were great. Very helpful, friendly and professional. The keyboard expert (Shaun) was very informative and knowledgeable about the product and the service was outstanding. Thanks :)
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Posted 7 years ago
I went into Rimmers in Leyland to discuss violins as my daughter wanted to start lessons. The staff were very helpful and I managed to purchase a perfect violin for my daughter which was in excellent condition. We will definitely be visiting again for any accessories that we may need.
Helpful Report
Posted 7 years ago
Had a problem with my Stagg amp and visited Rimmers Music Liverpool. Vanessa Murphy was very helpful in testing my amp and after an in-depth discussion decided the cost of the repair was close to the cost of the amp. Vanessa demonstrated a Blackstar ID core stereo 10 V2 Combo Amp which satisfied all my needs and I was pleased to buy it after a £16 reduction in price. Excellent service.
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Posted 7 years ago
Was contacted by phone on the day placed order online, to say electric piano could be delivered next day but stand not in stock. I said hold piano 'til stand available. Another call approx 1 week later to say stand now available, when would suit for delivery. I said how about next day and it arrived following morning. All items present and in pristine condition. Very pleased with the Yamaha piano and excellent service from Rimmers.
Helpful Report
Posted 7 years ago
This is a fantastic bundle, everything needed for an intermediate player. This was fantastic value too so really pleased with our purchase. The pIano is beautiful and the bundle is excellent quality The only negative is there was no communication by email or on my account to say our order wasn’t arriving on time. My account just said processing order. When I ordered the item it was in stock with next day delivery. Great! In time for my daughters birthday. I received a confirmation email but I heard nothing about delivery so I contacted Rimmers to be told the item wasn’t in stock and it would arrive the following week. This was disappointing because the website stated it was in stock when I ordered. After this I did receive updates and the item arrived a week later. Overall I’ve received an excellent product though the communication could have been much better.
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Posted 7 years ago
Everything is good😊
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Posted 7 years ago
Very helpful
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Posted 7 years ago
All the guys at Rimmers are great, very helpful & fixed my guitar lead output for me whilst I waited & did a top job & very professional. Shaun gave us a demo on the ukele as Lorraine had always fancied having a go & we left with one so she’s busy learning that, can highly recommend Rimmers in Leyland for all your music needs. Cheers guys & see you soon for that 72 Fender Tele, Jason & Lorraine
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Posted 7 years ago
Excellent :)
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Posted 7 years ago
My first order with Rimmers, great prices and customer service. Unfortunatly, due to stock shortage and goods being despatched direct from supplier there was a mix up with delivery address (I specified a different to invoice address) I did get everything and quickly but only by good luck as I had not intended to be home on the day of delivery. These things happen occasionally and won't put me off ordering again with Rimmers.
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Posted 7 years ago
I visited Rimmer's shop in Leith, Edinburgh looking for a basic digital piano. I liked the look of one on the shop floor and when I enquired, was under no pressure at all to upgrade to a more expensive one. Most of the items I ordered was in stock at the store but those that weren't, were shipped from the warehouse in time for me collecting them a couple of days later. Staff were very pleasant. Thank you.
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Posted 7 years ago
Excellent service and great price. I would definitely use Rimmers Music again.
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews