“Engineer warned us of impending arrival, came very promptly. Most helpful, explained things to my wife and I as he went along, very friendly and courteous, did job efficiently and promptly, so helped to lessen what had been quite a stressful experience for us both. Top marks, thank you!”
“Very quick service, the plumber arrived within 2 hours and had my water pipe repaired in 30 minutes! Friendly and knowledgeable guy and kept a clean workspace, was informed every step of the way with the job being carried out and also the cost of repairs/parts. I would highly recommend Rightio!”
“I was extremely pleased with the service offered, from initial contact to finish of job. Communication throughout was excellent; everything promised was done , and in a timely fashion. Particular praise for the plumber himself, who went over and beyond what was required. He was very reassuring in what was an emergency for me, and soon had everything sorted.Full marks.”
“I contacted Rightio when my toilet flush started malfunctioning on 3/6/22, Platinum Jubillee weekend. As I suffer from Crohn's disease quick access to the toilet is essential. I was greeted with excellent customer service, courteous and informative. The plumber arrived very quickly and completed the repair within 20 minutes. I also subscribed to a care plan. Hopefully the repair will hold and I will review again when the care plan takes effect.”
“Very pleased, from the first phone call to the end of the repair. Was kept in touch throughout, Mr Buhllar was very polite and courteous, and knowledgeable. He sorted out the problem quickly and efficiently”
“Engineer arrived at our home within an hour of calling. He immediately assessed the fault and suggested the remedy. He went for the part and all was fixed within the hour. Job well done, would use this company again.”
“Plumber turned up earlier than stated which for me was excellent, he was polite and got the job done quickly and helped ease my mind as I was in a bit of a panic when I rang them. Very pleased with the company and the job that was done,I wouldn't hesitate to use them again if needed.”
“Very prompt arrival , constructive practical approach. Friendly, efficient and successful outcome including willingness to procure a needed spare part from a supplier and fit within the hour. Well exceeded my expectations.”
“I am pleased l choose to follow my friends recommendation to choose rightio to service my boiler they were prompt friendly, and to the best of my knowledge appear to carry out a good job.
I am pleased with service l received and the reassurance the boiler was good to go.”
“An extremely big thank you for your prompt attendance when I had a leak behind the bath.
Was quickly and efficiently fixed by the lady who attended. Very friendly and explained the problem. Excellent service from start to finish.
Would have no hesitation using your services again.”
“Phoned up and was given a 2 hour response time but the engineer arrived within 1 hour and the gentleman was extremely polite and friendly. He fixed the problem very quickly which for myself was an emergency. Also the person I spoke to on the phone to arrange the job was very polite and friendly. Highly recommend and would use again”
“Called around 8am ish spoke to a very knowledgeable and well versued Male who was efficient with the booking. Advised within an hour. Text received advising 3/4 hour slot. Locksmith turned up at 10am explained the problem fixed the problem, cleaned up work area afterwards and advised guarentee period on lock etc. Extremely pleasant experience. 100% use them again. Happy Homeowner 😊”
“I can fully recommend RIGHTIO for fantastic workmanship they arrived on time polite and very helpful and sorted out my plumbing job straight away thank you. Mrs Anderson”
“Just perfect customer care from my first worried phone call to the swift and knowledgeable plumber who fixed our problem (Luke).
Would definitely use again.
Thank you guys you got it so right!”
“Good customer service when I rang up; representative arranged for engineer to come round as requested later in the day; he called half an hour before his arrival and works were carried out efficiently. So well done.”
“Fantastic, fast service, called 1pm today, made arrangements for tomorrow, they called me back at 1.15pm today said someone was in the area and could come now, man came 2.03pm job completed by 2.40pm was only a small job but wow that's service with a smile!”
“Hi the first point of contact via phone with Harry was very helpful and professional after explaining my requirements he booked my appointment with full explanation of what payment policy etc
Phil & Adam the gas fitters were absolutely brilliant they were professional respectful courteous and respectful l would without hesitation recommend your company
Many thanks
Kindest regards”
“Had a leak in my water cylinder. Phoned Rightio and a man was sent out to me within a couple of hours on a Sunday. The man was Very polite and courteous and completed the job Very quickly. Could not fault anything.”
