“It’s always a bit of a nightmare when you need a professional plumber in an emergency, who to call and can you trust. Yes I got Rightio from the phone book and took a chance. The whole process was efficient and the plumber great. He even took away all the rubbish. Would I use them again? Without hesitation and I recommend them to you.”
“I needed to find an engineer as my elderly (nearly 90) parents had no heating or hot water from their boiler. After trying two other companies who said the earliest could be Monday, Rightio were able to come out today (within 3 hours) and fix the problem. The gentleman I spoke to on the phone was very understanding and helpful. My parents said the engineer was great too.”
“Excellent, came quickly for what was an essential repair. reassuring and competent engineer. Call center staff also helpful and practical.
Mike, Edinburgh”
“Job booked Thursday done next day on time. Luke the engineer very professional did a great job. Will defiantly use Rightio for any future plumbing work”
“Outstanding customer service and communication from everyone - initial call handling, engineer and accounts. Same day service with a smile! Fabulous and I will definitely use again. Thanks”
“Thank you for your prompt reply and same day service , excellent customer service , and the engineer was very informative and helpful , pleasant and felt completely at ease as was home alone and elderly thank you once again”
“Martin was fantastic, explained everything as he went along. Clean and tidy engineer. Attended very quickly and solved the issue. It was a great relief to have such a professional come to help.”
“I would recommend this Company Rightio 100% to carry out any plumbing service in my home.
Their customer service is second to none, and their employees are so polite, helpful and professional.
Well done for the fabulous job today.🥰”
“Glyn was a very skilful and. Efficient young man
He was also very polite and worked hard to complete the job
He also followed the safety instructions that I asked him to keep us both safe I was very impressed and would use rightio again”
“Farhood did an excellent job. He was clearly very experienced and knowledgeable. Farhood arrived on time, explained clearly what he needed to do to complete the job and got on with it. He checked in with me throughout the job to ensure I was happy with the work and that the siting of the light fitting was correct. I was very happy with the final resultnand would happily recommend Farhood as an excellent and very skilled electrician.”
“Arrived on time. Very personable. No messing about. Got right to it and gave me options with estimates then fixed the issue and took time to check there were no other issues elsewhere. Excellent”
“A very good job.The engineer was on time very polite and quickly understood the job requirements. The work was carried out as explained and required, to a high standard.We are very pleased with the result.”
“Thanks to Rightio, your service is awesome from start to finish, from polite friendly staff on the phone and engineers the same. Prices are very fair and I am pleased to have taken out your care scheme to make sure that I am well covered for any possible future problems.I feel safe in your hands.”
“Went out of his way to address all my issues and have useful advice on some related matters. Polite and friendly and explained what he was doing and why.”
“Appointment arranged very quickly
Job was bigger than I thought but the chap just got on with the job, didn't stop working and all fine within a few hours
Highly recommended”
