“Customer service was very helpful couldn't do enough to sort out my problem Couldn't believe I could.get an appointment on a Saturday morning Resonably price Engineer was very helpful very professional Thank you for sorting out my problem”
“All the boxes ticked ; received an e-mail informing me of what time to expect the engineer; the engineer arrived in good time. The job was completed in good time , and the engineer (Hamid) left the job clean & tidy, and gave instruction on the new installation.”
“Staff were so helpful when arranging emergency plumber. Talked me through every step of process, including pricing. Prices reasonable if job completed with 30 mins. Also offered care plan which again reasonably priced and great cover. Engineer was fantastic and had blockage fixed quickly. Would recommend righto as customer service and emergency service was first class.”
“The plumber who did the repair was really polite, helpful, patient and explained everything to me. He left my bathroom as clean and tidy as he found it. He is an asset to the company!”
“Brilliant response to our problem. new part fitted to replace the almost 50 y/o one . No mess ,no fuss, job done quickly & Successfully even on a Bank Holiday.
definitely one for my Go To book”
“Dan arrived when he said he would, explained in great detail what he was doing and why, and completed the work and left my boiler in a good working order.
I am so impressed l am going to join the Care Club.”
“Thank you very much indeed, Daniel for TWO exceptional, careful, speedy jobs, that you have just completed for us! We now have a mended toilet and a super outside tap! Thank you coming precisely when you said you would and for being so helpful and courteous. Also you tidied up well for us! We are SO glad we called your firm and we will not hesitate to call again and recommend you to friends and neighbours! Thank you and best wishes.”
“This was the first time using your services, however I found that the service received was first class. From the initial phone call to the technician arriving on site quicker than expected and the ability of the technician to quickly identify the fault and proved the appropriate fix to get us back up and running was exceptional. Ididfeel the price was a little excessive but after all it is Easter Monday so only to be expected. I won’t estimate to use your service if required I the future.”
“Sorted the shower problem very quickly and cleaned up after the job was done . Overall really happy with their response and work completed. Would recommend”
“Engineer was friendly, quick, clean and helpful, bath mixer taps fitted perfect job done first time, with 12 month warranty for workmanship, quality at a good price.”
“Customer Assistant couldn't be more helpful, plumber came out that afternoon and was very pleasant and explained everything to us, definately would recommend, first class service, thank you.”
“Scott the electrician was so helpful advised
me of the best outcome. Did an excellent job tidied up
So pleased with Rightio from my initial phone call
to completion of the job - would recommend them .”
“Great service. After being let down by another company Rightio stepped up and solved the issue. They were even £100 cheaper than the first company.
Engineer was great too. Hopefully I won't need to use them again, but if I do they'll be the first company I phone.”
“Plumber arrived on time and was very efficient and polite. Work completed quickly and he tidied up after himself and made sure we were happy with the job. Would recommend”
“Excellent communications from start to finish,
The person on the first telephone enquiry who answered all my questions and offered advice.
Further texts received on the Engineers arrival time.
The engineer, Phil was cheerful and also had the correct spares with him, completing the job quickly.”
