Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.91

4.9 Rating 1,547 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast sevice. Rideandglide came on time to pick up my ebike l had just sold through them. Highly recommend.”

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Posted 2 months ago

“Really helpful updated all through process and really good quality bike little delay of delivery due to Christmas times but got there in the end”

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Posted 2 months ago

“Excellent service, speedy delivery, ordered Friday delivered Saturday.would definitely recommended ride+glide.”

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Posted 2 months ago

“Great service bought nami klima from online market place highly recommend”

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Posted 2 months ago

“I want to give Ride + Glide full credit for how they handled a major issue with my Apollo City Pro 2024, even though the situation itself should never have happened. Just over a year after purchasing the scooter, it developed serious structural failures - the frame basically snapped in half. Sadly, this isn’t an isolated issue. Apollo scooters may look good on paper, but they are notoriously badly built and there are plenty of reports of frames snapping during normal use. In my experience, they should be avoided entirely. Ride + Glide stepped in the moment I raised the issue. They arranged a collection, took the scooter back for inspection, and ultimately replaced it with one from their own stock. Their team were patient, professional, and genuinely helpful throughout the entire process. However, it’s important to stress that this all took far too long - and that wasn’t Ride + Glide’s fault. Apollo’s communication is dreadful. Ride + Glide were constantly stuck waiting for Apollo to respond before they could take action, which delayed everything far more than it should have. Apollo’s poor support really lets down retailers who are trying to do right by their customers. To sum up: Ride + Glide’s customer service is excellent. Apollo scooters are not. If you’re looking to buy an electric scooter, I’d strongly recommend choosing a different brand. Avoid Apollo like the plague.”

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Posted 3 months ago

“little boy not been on it yet but looks fantastic and he will be super happy at christmas”

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Posted 3 months ago

“Extremely happy with my purchase from Ride + Glide. I had some issues whilst ordering, due to a glitch on my side. A lovely man rang me straight away, noticing some problems and was very helpful and efficient. My order came on time with great communication all the way through.Thankyou!”

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Posted 3 months ago

“Excellent service, swift delivery and a great product. Highly recommended 👍”

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Posted 3 months ago

“Lil trouble with the delivery address but the guys got it sorted… back riding and gliding in no time ✌️✌️✌️✌️”

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Posted 3 months ago

“Hi. You have taken the bike from me in order to sell. Hope everything is good at your end.”

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Posted 3 months ago

“Great service. Amenable and helpful staff. We had a slight issue with tracking information, but this was swiftly resolved by the team. 10/10”

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Posted 3 months ago

“I had ordered an Engwe T14 bik, but Ride+Glide next day reached out with all honesty to say the in stock shown online was an error and actual stock will be available much after the date we wanted and refunded immediately. However, we ordered the bike again after couple of months and they delivered as promised. Honest super efficient company. I would highly recommend!”

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Posted 3 months ago

“Great service, delivered on time”

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Posted 3 months ago

“Great help to get a new charger for my onewheel, Pierre was very friendly and a great help!!! 5***** Great staff”

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Posted 3 months ago

“Initially was a little disappointed as all of the Nami scooters were out of stock, however decided to go with the Apollo Go due to the IP66 rating and good reviews. Couldnt be more happy with my purchase. Everything went smoothely and scooter was despatched less than 24 hours after purchase. My first ride went well once received but it was then i realised that Apollo had put the wrong type of charger in the box. I contacted R&G who have sent me a replacement. Overall very happy with purchase and communication with R&G, would highly recommend.”

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Posted 3 months ago

“Very quick helpful you called to double check was all right when ordered & got the Revvi bike my boy wanted in the colour he wanted Thanks so much all his friends want one for Christmas now so your have few orders coming soon ❤️ Thank you”

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Posted 3 months ago

“Arrived on time”

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Posted 3 months ago

“Very good seller great communication fast next day delivery’s no problems at all will buy again”

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Posted 3 months ago

“Excellent service! When the wheels i ordered where out of stock they got me tge same wheel but in a different colour. Thanks”

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Posted 3 months ago

“My new Fiido C11 Pro has arrived and I’m very happy with it! I was a little nervous to buy without trying (I live in a remote area of Wales) but felt confident after talking to the sales team. DHL unfortunately let them down a bit due to conflicting updates on my actual delivery date, but again the team were straight onto it and resolved the problem for me. Great customer service:)”

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Posted 4 months ago

Ride + Glide is rated 4.9 based on 1,547 reviews