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Richardson and Starling Reviews

4.9 Rating 551 Reviews

98 %

of reviewers recommend Richardson and Starling

Company Reviews

4.9

Based on 551 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 7th December 2023

Richardson and Starling 5 star review on 27th June 2023

Richardson and Starling 5 star review on 28th April 2023

Richardson and Starling 5 star review on 7th September 2022

Richardson and Starling 5 star review on 12th August 2022

Richardson and Starling 5 star review on 28th April 2022

Richardson and Starling 5 star review on 6th April 2022

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Arrived on time, excellent job carried out and left the area in a neat, clean condition. Would definitely recommend them.”

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 9 months ago

“Paul taylor our technician/ plasterer .Great job ,high quality finish , no mess Clean up after himself. Dumfries Branch customers Mr and Mrs S Rome Laurieknowe Dumfries”

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Paul will be thrilled to hear that they earned yet another positive review for the company! Much appreciated

Posted 9 months ago

“We had worked carried out on Thursday 22nd and Friday 23rd . Both men were very efficient . John the plasterer was here Monday and today . He was also very good and made sure everything was tidy before he left .”

Richardson and Starling 5 star review on 27th June 2023

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that John will be thrilled to hear that he earned yet another positive review for the company!

Posted 9 months ago

“We have been most impressed by the Aberdeen branch of Richardson and Starling, including Steven who carried out the survey and explained everything to us, Sarah in the office who made the arrangements and kept us fully informed and Davey and Kostos who carried out the work professionally and efficiently. Thank you.”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Steven, Sarah, Davey and Kostos will be thrilled to hear that they earned yet another positive review for the company! Much appreciated

Posted 10 months ago

“The work was very efficiently and quickly carried out”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 10 months ago

“I would highly recommend Richardson and starling, I am delighted with the every aspect of the service. From the initial survey undertaken by Melvin, I felt I was getting honest professional advice. Darren who undertook the work was prompt, polite and excellent at his job. He was very patient with all my silly questions, and extremely knowledgeable about the issue and the remediation required.”

Posted 10 months ago

Thank you for the review Karin. It's great to hear you are happy with the job carried out by Melvin and Darren and we'll pass on your comments to him

Posted 10 months ago

“The guys very professional from start to finish. The mess was minimal. Turned up on time and delivered a first class job.”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 10 months ago

“Getting flat roof replaced, I warned Richardson & Starling that I would probably need woodworm treatment. This was apparent when the old roof was removed. R&S managed to get a surveyor out within a couple of hours in the early afternoon and he confirmed treatment was needed. As the roofers needed to get on with the job, time was critical. R&S sent me a quote by email later in the afternoon, and when I accepted they arranged for an operative to do the job the next morning, fitting in the treatment with the roofers' activities. Wonderful service from R&S (Sarah (office), Steven (surveyor) and Neil (operative). I cannot reccomend them too highly.”

Posted 10 months ago

Dear K Dietz, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Sarah, Steven and Neil will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 10 months ago

“We had Evan from the Dumfries branch help resolve our issue with woodworm and replace a rafter . We couldn't be happier with the work that was carried out. Evan worked efficiently with no mess and minimum disruption from when he arrived until he finished. He was polite and professional and kept us updated on how things were progressing. Sharing photos of the completed job was really helpful. Would certainly recommend Richardson & Starling.”

Posted 11 months ago

Thank you for your positive review, Michael, we appreciate you taking the time to leave feedback on your experience with us. We'll pass on your comments to Evan.

Posted 11 months ago

“Quick, easy and efficient. Very pleasant to talk to.”

Posted 11 months ago

Thank you for the 5-star review. We appreciate you taking the time to review your experience with Richardson & Starling.

Posted 11 months ago

“The staff were all polite and helpful in planning and undertaking the work for me. On the day Mark, Deacen, Craig and Chris prepared and undertook the work with care and attention.”

Richardson and Starling 5 star review on 28th April 2023

Posted 11 months ago

Thank you for the review. We'll pass on your comments to Mark, Deacen, Craig and Chris and look forward to working with you in the future.

Posted 11 months ago

“Everyone was very helpful. They attended when they said they would and explained what needed to be done. it was all confirmed by email quickly. The work was carried out efficiently. The men found a leak I did not know was there and took photos for me. I highly recommend Richardson & Starling.”

Posted 11 months ago

Thank you for the 5-star review. We appreciate you taking the time to review your experience with Richardson & Starling.

Posted 11 months ago

“I’ve was very impressed by the work undertaken by the Glasgow branch of Richardson and Starling. The surveyor, Roddy, clearly outlined the work to be done, which was effectively undertaken by the technical team. If required, I would not hesitate to seek their help for any future work.”

Posted 1 year ago

Thanks for the review Neil and your positive comments about Roddy, we'll pass these on to them. We look forward to working with you in the future.

Posted 1 year ago

“Mr Niven came and told me what needed to be done. He emailed it that afternoon. The office was efficient in fixing a time for the work. Murdo and Michael came and found that a roof repair had not been done properly by another company. They took a video and told me about it. That was so helpful as I would not have known. They completed their work. I found everyone helpful pleasant and efficient.”

Posted 1 year ago

Thank you for the review, we appreciate you taking the time to give feedback on your experience with us. We'll pass on your comments to Mr Niven, Murdo and Michael.

Posted 1 year ago

“Carlisle Branch. Evan has just completed his work efficiently and tidily. He was polite and courteous and I would recommend Richardson and Starling to anyone wanting a quality dampproofing service.”

Posted 1 year ago

Thank you for the 5-star review Bill. We're pleased to hear you are happy with the job carried out by Evan and we'll pass on your comments to him.

Posted 1 year ago

“DUMFRIES BRANCH, two very pleasant young men carried out a very extensive damp proofing couse to the whole of my wall today. Evan and Chris were very professional, friendly, polite and caring. They did an excellent job and cleanded up after themselves. Very kind young men.”

Posted 1 year ago

Hi Christine, thank you for the positive review, it's great to hear you are happy with the job carried out by Evan and Chris, we will pass on your comments to them and look forward to working with you in the future.

Posted 1 year ago

“Both Davie and Callum were tidy ,friendly and did a very good job at times in very cramped conditions.A good combination of age/experience and youth/willing to learn. Thanks guys.”

Posted 1 year ago

Thanks for the review Keith and your positive comments about Davie and Callum, we'll pass these on to them. We look forward to working with you in the future.

Posted 1 year ago

“Evan from the Dumfries branch was really friendly and got the job done in great time.”

Posted 1 year ago

Thanks for your review, it's great to hear you are happy with the job carried out and we'll pass on your comments to Evan.

Posted 1 year ago

“Easy to deal with. The job was completed in a prompt and tidy manner”

Posted 1 year ago

Thank you for the 5-star review. We appreciate you taking the time to review your experience with Richardson & Starling.

Posted 1 year ago

“Kevin , john and Dominik worked hard and were very polite and helpful. Great punctuality.”

Posted 1 year ago

Hi David, thanks for the review, it's great to hear you are happy with the work carried out by Kevin, John and Dominik - we'll pass on your comments to them and look forward to working with you in the future.

Posted 1 year ago

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Richardson and Starling is rated 4.9 based on 551 reviews