How would you rate
Richard Nelson LLP?
"Richard Nelson LLP amazingly took on my case at short notice. They were quick to respond, clear, highly professional and kind. I realy felt listened to. They did their absolute best for the outcome of my case. I am especially grateful to Marie Dancer who took on my case at a realy short notice, Victoria Rees who worked over and above normal office hours to ensure that my case was a thoroughly well-put together piece of work. The barrister Wendy Hewitt from 5 St Andrew’s Hill chambers is the best. She was very supportive, re-assuring and honest which helped me to be more confident when giving evidence."
"My husband called to get some advice and we were inspired by the following paragraph on their website - DBS Appeals are made to the Administrative Appeals Chamber of the Upper Tribunal. If you wish to discuss the merits of a DBS appeal, please contact one of our DBS solicitors today for a free and confidential telephone discussion about your case. Sadly they do not live up to their promise. Firstly, you won't be able to speak to someone if you phone, they are always busy. Secondly, when you get a call back it is from someone who has no idea about the law. Don't waste your time, speak to another firm."
Dear Mrs Metcalfe,
Thank you for providing feedback. I am sorry to hear that your experience was so negative. I have made enquiries and understand that your husband was called back on the same day that he made initial contact with us, but by an administrative member of the team, as the relevant lawyer was unavailable. This is why the person who called you was unable to give any legal advice. The purpose of their call was to establish the nature of the help that you needed and to explain how we work, but i am sorry that this was not clear.
If you would like to email me your contact details, i am happy to arrange for the appropriate lawyer to call you for a free telephone consultation for up to 30 minutes, at a mutual convenient time, to see if we can assist you further. My email address is firstname.lastname@example.org if you would like to accept this offer.
Posted 2 weeks ago
"Reasonably professional. Ultimately disappointed, as the solicitor was not best suited to our case."
"I had a very successful outcome at my professional review hearing."
"Very professional service, understood quickly the issues involved and worked to a timescale. Would recommend Marie Dancer and her team."
"Your professionalism and work ethics are second to none and i would have no problem recommending you to any of my colleagues."
"As a teacher facing an NCTL investigation they did everything to reassure me, support me and make sure my case was presented with real collaboration. It is stressful enough in this situation but my lawyer was keen to be on my side throughout. And it worked! My case was closed immediately with no case to answer. Friendly and knowledgeable staff. Thanks."
""I cannot speak highly enough of the quality of service that Marie Dancer provided. It was quite simply outstanding. Whist preparing her report for me, she came over as very understanding and in that respect Marie was very easy to communicate with. Even during the initial consultation, Marie carefully listened and understood my case."
"very quick response to my question/problem. Very professionally dealt with. Really happy customer.
"Good communication and professsional. A little disappointed with the service given the amount it cost me."
Thank you for the feedback which we always appreciate. If you could help us by identifying how you feel we could improve our service to have made you more satisfied with it then that would be really useful. Thank you.
Posted 5 months ago
"Richard Nelson were always there to talk to every day as my case progressed, they always supported me. They helped where my Professional Association failed. In the end my employer dropped all matters thanks to the diligent support of Richard Nelson who thought of things that wouldn't have occurred to me."
"The Team at Richard Nelson LLP were fantastic, no question to small. The reassurance and advice you gave me helped give me courage to see this through.
We of course have had a positive outcome which I am still processing! I am so happy, when the system works, it works.
The case was handled by Victoria and Marie along side Wendy from 5.St Andrews Hill, London, they were all amazing, their professionalism, knowledge and kindness throughout.
These words are not enough to express our thanks. We couldn't of done it with out you all!!"
"The Team helped me to appeal my case and always answered my enquiries at the earliest possible opportunity. Throughout my case i did not meet my solicitor and my legal assistant but we effectively communicated throughout the building of my case up to the submitting of my appeal.Very efficient and thorough team (Victoria and Marie)"
"I was very happy with the service I received from Steve Roberts. I was even happier with the successful outcome! I would not hesitate in recommending their services and I would to thank Steve for all his hard work and assistance in my case."
"The service I received was first class in every respect , from the way conversations were handled sensitively ,to the accuracy of detailed legal information . The advice and support could not have been any better . I wish to recommend Richard Nelson LLP and in particular Marie Dancer very highly to anyone that needs the type of support that I needed , which was to prepare myself for a case hearing . The outcome of this case would have been very different if I had not engaged the support of this firm , I am sure of this . I wish Marie and the firm every continued success in the future , they are a firm to trust in and be assured that the service they offer will be of the highest calibre ."
"Solicitor didn't know changes in the law, which I find pretty disturbing"
"Listened to what I needed from an action and gave clear advice. Got a good result and supported me with a very difficult situation."
"Managed expectations and negotiated using a wealth of experience. When faced with difficult decisions his approach made him a trusted advisor"
"I have dealt with Richard Nelson on two occasions.
My first experience was a criminal matter and Steve Roberts was outstanding. He was professional, helpful and passionate about getting the best result for me.
I recently used Richard Nelson again and met solicitor Faris Dean regarding a different matter and again the service was outstanding. I would highly recommend Richard Nelson"
"I dealt with Marie over the phone and via emails. She was very prompt in responding to my emails and kept me up to date and it didn't matter how silly I thought the questions might be I was never made to feel silly!"