Richard Nelson LLP Reviews

Name: Richard Nelson LLP
Rating: 4.84

4.8 Rating 534 Reviews

97 %

of reviewers recommend Richard Nelson LLP

4.8

Based on 534 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0115 986 3636

Email:

mariedancer@richardnelsonllp.co.uk

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Richard Nelson LLP 5 star review on 22nd November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was initially unable to obtain the advice I needed to meet the deadline dates from my employer to attend a Management Investigatioh Hearing so eventually I was passed to a different solicitor at another office who did have capacity to advise me in the required timescale, I was then given practical and helpful legal guidance to enable to to attend this first investigative meeting with my manager and Chair of Trustee so that this meeting could be conducted fairly despite my employers almost total lack of experience and ability to manage staff disciplinary matters in line with the agencies relevant procedures Following this having received and read the MI a report from my line manager I completed a very detailed critical analysis of this myself which I sent to the solicitor advising me. Our subsequent telephone discussion I did not consider to be very helpful in enabling me to consider the options ahead of me and the pros and cons of each including my preference to resign my post. The staff with whom I spoke were however all polite and reassuring”

Helpful Report

Posted 5 months ago

Hi Sharon, i am sorry to hear that your review was mixed. I am conscious that our employment team are very busy and we have recently recruited another solicitor to join the team to enable us to respond to enquirers more promptly. However, in relation to the subsequent telephone conversation that you had which you did not consider to be helpful, if you would like to provide me with more information about that, I can investigate what happened. My email address is mariedancer@richardnelsonllp.co.uk Thanks

Posted 5 months ago

“I’m sure Richard Nelson do a good job overall but my experience with Vanessa Gilbanks was less than satisfactory. On many occasions I had to correct details in documents (the very documents I was paying for your professional expertise on) and there were several occasions where delays in communication added to my stress levels as well as delaying the whole process on more than one occasion i asked a question that was never answered. I would also add that on one occasion the language used in an email was totally inappropriate and did nothing to reduce the pain and stress I was feeling at the time.”

Helpful Report

Posted 6 months ago

“unfriendly and rude judgemental solicitors.”

Helpful Report

Posted 4 years ago

I am really sorry to hear that you feel we were unfriendly, rude and judgemental. If you would like to provide me with more information about what has gone wrong, I can then look into this for you further. Please email me at mariedancer@richardnelsonllp.co.uk

Posted 4 years ago

“An expensive way of gaining absolutely nothing. I accept that this may sometimes happen but our first discussion capped fees at £600. I agreed to increase this to £750, but ended up paying £1200!”

Helpful Report

Posted 5 years ago

“Solicitor didn't know changes in the law, which I find pretty disturbing”

Helpful Report

Posted 7 years ago

Richard Nelson LLP is rated 4.8 based on 534 reviews