Richard Nelson LLP Reviews

4.77 Rating 296 Reviews
95 %
of reviewers recommend Richard Nelson LLP
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
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Phone:

0115 986 3636

Email:

mariedancer@richardnelsonllp.co.uk

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Anonymous
Anonymous  // 01/01/2019
They were informative once we spoke to the correct person
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Posted 3 years ago
Dear Mrs Metcalfe, Thank you for providing feedback. I am sorry to hear that your experience was so negative. I have made enquiries and understand that your husband was called back on the same day that he made initial contact with us, but by an administrative member of the team, as the relevant lawyer was unavailable. This is why the person who called you was unable to give any legal advice. The purpose of their call was to establish the nature of the help that you needed and to explain how we work, but i am sorry that this was not clear. If you would like to email me your contact details, i am happy to arrange for the appropriate lawyer to call you for a free telephone consultation for up to 30 minutes, at a mutual convenient time, to see if we can assist you further. My email address is mariedancer@richardnelsonllp.co.uk if you would like to accept this offer. Kind Regards Marie Dancer Managing Partner
Posted 3 years ago
Reasonably professional. Ultimately disappointed, as the solicitor was not best suited to our case.
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Posted 4 years ago
Good communication and professsional. A little disappointed with the service given the amount it cost me.
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Posted 4 years ago
Thank you for the feedback which we always appreciate. If you could help us by identifying how you feel we could improve our service to have made you more satisfied with it then that would be really useful. Thank you.
Posted 4 years ago
Richard Nelson LLP is rated 4.77 based on 296 reviews