“We have had shutters fitted round a bay window floor to ceiling in hardwood, they are absolutely perfect. Rob was our fitter and his workmanship is impeccable, the attention to detail, well its stunning, We have had shutters off other companies and whilst good Reynolds are in a different league on price, service and fitting I will not be going anywhere else now, and neither will my family. Considering all the COVID restrictions they have done brillianty. Well done Reynolds , Delighted from Harborne.”
“Friendly and knowledgeable staff from in store to the fitting. Kept informed throughout and updated if any delays etc.
When fitted, Joe arrived at the scheduled time and was friendly, efficient and helpful, made sure all was right before moving onto the next blind. Great job, staff and price was reasonable.”
“Really pleased with the service. The fitter Joe, was very polite and efficient. One blind was faulty so they have assured they will order and fit the blind at no extra cost. Will definitely be using their services for the other rooms in the house. Thank you.”
“They matched a cheaper price that I was quoted, staff in store very friendly and helpful and always got back to me. The fitter (Joe) was very quick efficient and polite, lovely lad and cleaned up after himself. Would definitely recommend this company. I went to them after several family members got their blinds from there.”
“Customer service: good sales with good choice and good advice given, BUT the order took 20 weeks to be delivered (order 24 July; fitting 10 December).
Delivery: the explanation given for the very long delay was COVID affecting imports... the product came from China (not pleased about that)
Fitting: very satisfied indeed *****
Returns & refunds: not applicable”
“Rob from the Sutton Coldfield branch recently measured and fitted our new shutters. We love them and they have totally transformed our room!
Rob is really knowledgable and we we are 100 percent happy with the fit!”
“Just a really friendly company with great advice and fantastic products! John at Reynolds Blinds and their fitter Joe have done a fantastic job! My bespoke curtains look amazing and really finish off our new lounge nicely. Joe fitted them really quickly and did a clean and efficient job. Thanks guys!”
“We've just had our Markilux 6000 awning blind delivered and installed. John & Nick have done a beautiful job and added the finishing touch to our fabricated balcony. However, the installation was just the end of the process. The service throughout has been excellent, with time spent explaining all the options to ensure we made the right choice and we were fully informed throughout design, manufacture and delivery. Although the 6000 was at the top of our budget, we're very glad we didn't 'chicken out' - the shade-plus option is brilliant.
Our purchase experience was conducted through the difficult COVID pandemic - but the service has been excellent throughout - thank you. Great service and German Engineering - excellent combination.”
“Recently had shutter blinds fitted,had to wait a while for delivery by manufacturer,but well worth the wait.Fitting was excellent by Rob and Alex,both friendly,showed us each stage of completion and left everything clean and tidy.10 out of 10.”
“Unfortunately there was a problem with wrong parts delivered,but Reynolds Blinds in no time at all had dealt with it and arranged a new fitting date ASAP.Joe fitted blinds to the front of our house.As other people have said he's very friendly and did a really professional job . I would definitely have him do any other work for us in the future.”
“Excellent customer service, excellent knowledge of their products and no pushy sales talk when we visited their Wilde Green shop and spoke to Dean.
When Joe came and fitted our conservatory blinds he did an excellent job, very clean and tidy. Once fitted Joe had time to explain and show how the electric blinds worked and how to use the remote.
Overall from shop to fitting was a pleasurable experience, well done Reynolds Blinds.”
“Very impressed with John's professionalism in measuring and fitting of an automatic electric curved vertical blind in our lounge. It is controlled by Alexa, and John was so helpful in setting up the remote control. We are so pleased with our new blind , and would recommend Reynold's Blinds every time and will be using them again in the future.”