Login
Start Free Trial Are you a business? Click Here

The Retirement Desk Reviews

5.0 Rating 932 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 932 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
I received excellent service and advice from the Retirement Desk. Kay Martin was a pleasure to deal with, giving sound and clear advice, and has a friendly & professional manner. I would recommend the services of the Retirement Desk to family and friends.
Helpful Report
Posted 3 years ago
My contact was Kay, very personable and knowledgeable and in my experience very rare to find a truly competent company/agent. I found this here! regular updates and very happy with the service provided. Thankyou Kay!
Helpful Report
Posted 3 years ago
Kay was excellent from first contact to the finalisation of my pension arrangements. Very careful to make sure I understood all the options available to me and the pros and cons of each product. My pension is higher than that offered by competitors in the market place for the same product and payments have been prompt from day 1. I would have no hesitation in recommending them. First class service.
Helpful Report
Posted 3 years ago
I dealt with Kay who was excellent.
Helpful Report
Posted 4 years ago
Excellent service,
Helpful Report
Posted 4 years ago
Excellent service from receiving the quotation to receiving my pension. It was arranged very quickly but I was always given time to review all the details.
Helpful Report
Posted 4 years ago
By chance we came across this company, when we called, we were immediately put at ease, the member of staff that we delt with was Lisa who stayed as our contact from start to finish. She was extremely helpful and gave us all the figures and made it very easy to understand what I would get as a pension and any lump sum should I wish to take it, even when the pension companies took their time, she was on their case immediately. I was even pleased at the end after all was complete with my pension that she managed to get me compensation from both pension companies due to their lack of speed in dealing with my case. Highly recommended.
Helpful Report
Posted 4 years ago
The only reason I didn't put 5 was I never do it I think Kay Martin probably deserves it. I found her very helpful.
Helpful Report
Posted 4 years ago
I dealt with Lisa from start to finish, I can only say she was extremely efficient and very dogged in her persuit of my settlement. Aswell as been very down to earth, Lisa spoke in a tones I could understand. Such a brilliant find. Can't recommend retirement desk and Lisa more highly. J cull
Helpful Report
Posted 4 years ago
From the phone call kay put me at ease she worked out a plan for me and sorted everything out which took just a few weeks the weekly updated phone calls put at ease and kept me updated there was no pressure at all and no fees as they passed them to client. I Would highly recommend them just first class.
Helpful Report
Posted 4 years ago
Many thanks for your excellent work with a difficult pension provider. I am especially grateful to Kim, who kept continuous communication throughout, informing me of the status during a prolonged period, entirely due to the provider and not the Retirement Team. Thoroughly recommend your services, thank you and Kind Regards, Kevin
Helpful Report
Posted 4 years ago
The very helpful organisation, I have now used them twice to arrange Protected Retirement Plans as part of my Pension arrangements. No hard sell, no charges in my case, pleased to endorse them.
Helpful Report
Posted 4 years ago
Very good service
Helpful Report
Posted 4 years ago
What I liked about The Retirement Desk is that my contact Kay Martin was not at all ‘pushy’. Kay was pleasant and professional at all times and pitched her communications with me perfectly, leaving me to think about it until I was ready to make changes. I would highly recommend her, and The Retirement Desk, to anyone looking to take out, or make changes to, a pension scheme.
Helpful Report
Posted 4 years ago
I chose the retirement desk to help with me sort out my pension. Through the reviews I saw.so I took it up and they did not disappoint me.they we're very professional and sorted me out so quickly..and great thanks to Lisa who looked after me throughout the transition. I wouldn't hesitate to use them again and if my friends and family needed help too I would recommend the retirement desk to them ..and anyone else..yours. d murgatroyd..
Helpful Report
Posted 4 years ago
The retirement desk team more than earned my 5-star rating. A brilliant service, Concisice, punctual in reply and response throughout and you don't have too much to do other than decide on the options and quotations they provide. (all very well presented with relevant figures and costing)They then take care of everything from that point forward they deal with your existing Pension provider-the provider of your new plan and provide frequent updates on progress. My consultant Lisa Lisa O'Beirne could not have been more helpful. I would recommend the retirement desk to all users with confidence. For all you old-school reading this. "It does exactly what it says on the box" Many thanks Lisa and Co. Best regards Mick Turner
Helpful Report
Posted 4 years ago
Definitely recommend, Lisa was really helpful all the way through, and I've got what I wanted, Very pleased
Helpful Report
Posted 4 years ago
I can thoroughly recommend Retirement Desk for their efficient service and regular communication to update me on all developments through from inception to the 1st payment of my nominated scheme. I want to personally thank Lisa and her team for all the friendliness, help that they offered and the completion of all of the paperwork. Thank you so much
Helpful Report
Posted 4 years ago
Lisa at Retirement Desk has been very helpful in my decision on what to do with my pension pot. She sorted all the paperwork quickly and efficiently and I am very happy with the outcome.
Helpful Report
Posted 4 years ago
Hi there, just wanted to express my absolute delight at the way Retirement Desk handled my Pension requirements. In particular Lisa O'Beirne my handler at Retirement Desk was superb. Friendly, accessible at all times, professional, no gobbledy gook and most importantly of all no pressure. She used her skill to find me the best policies out in the market for my needs and kept her eye on the ball to the very last second to ensure the right one for me. I would recommend The Retirement Desk without hesitation a great service in the minefield of Pension information.
Helpful Report
Posted 4 years ago
The Retirement Desk is rated 5.0 based on 932 reviews