Login
Start Free Trial Are you a business? Click Here

The Retirement Desk Reviews

5.0 Rating 948 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Tasked with finding the best annuity from five separate pension pots, Wendy kept me fully informed at all stages and always gave me the confidence that the outcome would be excellent. She responded fully and quickly to my queries and dealt with the vagaries, or sometimes shortcomings of some providers with unfailing good humour. It's just a shame that this is a once in a lifetime service so I shall not have the opportunity of using The Retirement Desk again.
Helpful Report
Posted 7 years ago
Wendy kept me updated all through the process
Helpful Report
Posted 7 years ago
Arranged my pension to the monthly figure I was looking at and other financial help
Helpful Report
Posted 7 years ago
Retirement consultant Lisa O'beirne provided excellent service, she was very friendly and professional. Lisa kept me updated throughout the process with regular calls and emails. I could not ask for better service. Many thanks to Lisa.
Helpful Report
Posted 7 years ago
The whole procedure from start to finish was carried very professionally by Wendy at the Retirement Desk. Very pleased with the service provided.
Helpful Report
Posted 8 years ago
The whole process was straight forward , Wendy updated me with progress throughout , have no hesitation in recommending Retirement Desk service .
Helpful Report
Posted 8 years ago
Lisa at the Retirement Desk provided an excellent service and kept me updated all the way through the process of arranging my annuity, and was always cheerful and helpful when answering my many questions.
Helpful Report
Posted 8 years ago
Updates , really friendly helpful team highly recommended
Helpful Report
Posted 8 years ago
The lady I dealt with(Wendy O'Bierne) was very professional and regularly updating me on progress and timings. a thorough and clear process from start to finish
Helpful Report
Posted 8 years ago
Wendy kept me informed along the way which was a minefireld defused as far as I was concerned . The life insurance pension companies do not make it easy for their clients when wishing to withdraw their pension money but Retirement Desk did . My only observation is ther should be a 30 day grace on a clients pension fund for decision making as well as the 30 days allowed on the annuity percentage rate. This as large fluctuations can occur to the fund not in the clients favour
Helpful Report
Posted 8 years ago
Kept me very well informed about my plan and how it was progressing. l also felt that the paper work was very easy to follow and returning the correct items made easy. Wendy has been very good in keeping it simple.
Helpful Report
Posted 8 years ago
Kay was extremely helpful and professional in the service that she provided helping to access my pension for me.. many thanks .. x
Helpful Report
Posted 8 years ago
When i contast the retirement desk. They rung back straight away, and she told me who she was and explain what she can do for me, i was so happy, she can sort my money out, and it was sorted in a matter of weeks, the lady name is Lisa o’Beirne she was very friendly thankyou
Helpful Report
Posted 8 years ago
Whole process easy from start to finish various options offered Kay kept me up to date continually with my final selection Would definitely recommend
Helpful Report
Posted 8 years ago
I thought early retirement was not an option for me at 58. With the caring, no pressure service it became a reality. Everything from the initial phone call to completion was handled with professional dedication. Two other people at work had used The Retirement Desk, so I had received some positive feed back from them.
Helpful Report
Posted 8 years ago
The contact Wendy was very hepful and professional and you did not get passed over to other collegues it was good to just deal with one individual
Helpful Report
Posted 8 years ago
The contact level made during the whole process was very good and kept me informed at all times and the service received was professional and well organised
Helpful Report
Posted 8 years ago
I twice had to realise pensions. The first time, when shopping around for a deal I contacted several agencies: the first time, the offer from the Retirement Desk was considerably better (by up to 25%) than any other I could find. The second time I went straight to the Retirement Desk and and got an offer better than my original pension provider. Many thanks to Kay Martin.
Helpful Report
Posted 8 years ago
Kay made the transition from my old pension to the new pension so easy and quick. She also importantly kept me informed and upto date through the whole procedure. I would recommend Retirement Desk to any one who wants to enhance their income from their current pension providers
Helpful Report
Posted 8 years ago
Kay Martin, gave me regular updates by voicemail, email and comprehensive answers to many pension related questions. Funds moved and pension paying out very quickly, within a month. I am well pleased with the customer service given.
Helpful Report
Posted 8 years ago
The Retirement Desk is rated 5.0 based on 948 reviews