The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 867 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Made easy for you with lovely staff.”

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Posted 2 years ago

“Excellent advice and service provider very efficient customer liaison throughout transfer of pension funds. Kay and Lisa are efficient and courteous advisor’s I give high recommendations”

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Posted 2 years ago

“very pleased, keep informed of progress”

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Posted 2 years ago

“I had been dealing with a pension provider (Aviva) who had been giving me the run-around by (amongst other things) claiming not to be able to give me a quote on what my pension payout would be. In Mt first call with the Pension Desk, not only could they tell me what the Aviva payout would be, but also could tell me what other providers would offer from the same pension pot. Getting a better offer (from Canda Life) I decided to switch. The Pension Desk handled all of the transfer for me (at no cost to me); which all went as smoothly as silk. At every turn the Pension Desk offered highly professional, polite, speedy service. I would have no hesitation in recommending them.”

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Posted 2 years ago

“Quality service , very accurate in all information requested, I'd seriously recommend them to anyone who knows what they want”

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Posted 2 years ago

“Great service very happy with the all the correspondence Nice and easy to complete my pension.”

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Posted 2 years ago

“Excellent service that I would recommend to anyone asking me about pensions - Lisa could not have been more helpful, friendly or professional.”

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Posted 2 years ago

“From start to finish Lisa and her colleagues were great. They were clear and concise, allowing me to understand the pension maze and the many options now available. Once I made my decision on the plan best for me, they took all the stress out of it by doing all the organising and keeping me up-to-date with weekly calls and regular emails. Would highly recommend their team.”

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Posted 2 years ago

“I have used the retirement desk a few times to help with my pension advice and they have always been very helpful if you need them to sort your requirements out and will keep you up to date with the progress. would recommend using them if you need advice.”

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Posted 2 years ago

“I contacted The Retirement Desk to find options for my pension pot as I approached retirement age. Rather than finish work completely, I decided to reduce my hours over several years. Kay Martin kept me updated with the pension pot value options, due to economic changes, during this time. Once I decided to cash in the pension pot, Kay took care of all the paperwork to transfer the funds to the provider of my cash-out retirement plan. I was kept informed of progress throughout the process. I would certainly recommend their services.”

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Posted 2 years ago

“I used the Retirement Desk five years ago to arrange a pension draw-down scheme for me. The financial benefits were very good in that the pot reduced significantly less than the amount drawn down. I have subsequently taken another five-year scheme where the figures are even better. My original plan was arranged by Kay Martin and she contacted me again before expiry to see if I wanted to arrange another plan. At all times Kay has been efficient, professional, and a pleasure to deal with. She has given excellent customer service and made the whole process very easy.”

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Posted 2 years ago

“Lisa was a very reassuring voice on the end of the phone. She kept me up to date with the progress of my application exactly when she said she would. Even when she was on holiday, Kate had full access to her emails and also kept me up to date. I would thoroughly recommend this service.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I cannot thank Lisa O'Beirne and Kate enough for their dedicated commitment to sorting the difficulties with my pension providers. They have phoned me every week and kept me informed on the progress and answered all my questions honestly. I have no hesitation in recommending Retirement Desk to anyone who asks. My sincere best wishes to them”

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Posted 2 years ago

“I was quite nervous about accessing my pension as my provider wasn’t offering me the best deal I could get. I found the Retirement Desk on line and couldn’t have made a better choice. The people gave me so much advice in a clear and calm way, all questions were answered, and they never rushed me to make my final decision.”

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Posted 2 years ago

“I recently arranged to buy a purchased life annuity via The Retirement Desk and the service I received was excellent. In particular, I was very impressed with the service I received from their Retirement Consultant, Kay Martin, who made the process straightforward and responded promptly and constructively to all of my enquiries.”

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Posted 2 years ago

“So very efficient, contacted me all the time through the whole process.”

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Posted 2 years ago

“I want to thank Lisa for all the help she gave me setting up my retirement plan as I had no clue what to do she kept me informed of every step taken and got me best deal possible it was the best thing for me finding the retirement desk thankyou so much Lisa 😀”

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Posted 2 years ago

“Would recommend anyone who needs help sorting their pension out to get in touch with the retirement desk,Lisa O'Beirne was very helpful throughout the whole process.”

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Posted 2 years ago

“Kay Martin was brilliant. Firstly, clear, concise explanations in plain English but also friendly, professional and super efficient. She should be teaching others in similar roles how to work effectively .”

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Posted 2 years ago

The Retirement Desk is rated 5.0 based on 867 reviews