The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 877 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kay Martin was very helpful from the start, with quick and efficient organisation and prompt and informative responses to any queries we raised.”

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Posted 8 months ago

“Great communication from Lisa o’beirne who felt with my annuity, pleased with the process”

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Posted 8 months ago

“My contact at the Retirement Desk was Kay Martin, she was friendly, efficient and very knowledgeable about all things pension related. She explained all my options clearly (and patiently!). She provided written quotes at all stages of the process. She also helped me with my Pension company when they seemed to be dragging their heels providing details of my fund value. I am really happy with the decisions I made and can't thank Kay enough.”

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Posted 8 months ago

“Well, from start to finish it was absolutely amazing experience and kept well informed of my options and Kay@theretirementdesk.co.uk was highly knowledgeable of pensions. I have no hesitation in recommending The retirement desk.”

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Posted 8 months ago

“Execellent service”

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Posted 8 months ago

“Excellent service - great communication and attention to detail throughout the process.”

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Posted 8 months ago

“We started working with Kay over a year ago. She was very patient and answered all our concerns and questions and she never pressured us into making a decision.”

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Posted 9 months ago

“I was nervous about crystallising my pension - it's a big decision! I used a couple of online calculators to see what value annuities I could get and one of the ompanies that subsequently contacted me was the Retirement-Desk. Lisa O'Beirne was great. She explained all the options to me really clearly and provided written quotes for everything. There was no pressure applied and plenty of time given for me to do some research and make my decision. When I selected a fixed term annuity Lisa organised everything and kept me updated with regular phone calls. I couldn't have asked for a better service - avery rare thing these days! Everything has gone smoothly so thank you Lisa for helping me start my new retirement life!”

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Posted 9 months ago

“I contacted a few companies for a quote for an annuity. Kay Martin gave me the quotes. When I asked for another quote I proceeded. Kay sent me the paperwork first asking for some information. Everything has gone through fine no hassle.”

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Posted 9 months ago

“Helpful and keep me up to date regularly”

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Posted 9 months ago

“Lisa was very polite and efficient, always keeping me up to date with developments. If I had to recommend The Retirement Desk, I'd say 'ask for Lisa'”

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Posted 9 months ago

“Policy arranged with minimal trouble. Thank you, Lisa!”

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Posted 9 months ago

“Lisa of Retirement Desk made the whole process from quotation to completion keeping me regularly updated throughout the whole lifecycle. Excellent communication throughout.”

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Posted 9 months ago

“Very quick an keeped you up to date all the way through the process”

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Posted 9 months ago

“I can't praise The Retirement Desk highly enough. The whole process of arranging my annuity was handled in a very professional yet friendly manner. I will recommend them to my friends and family. Thank you.”

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Posted 10 months ago

“Excellent Service, looking after my Pension Fund well”

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Posted 10 months ago

“Very quck and efficient response to my query and great patience when I was distracted and slow to respond. Lisa O Beirne was on holiday when I finally responded, but the back up was seamless and progressed the matter so she was able to complete the task to my satisfaction on her return,”

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Posted 10 months ago

“Such a pleasure to deal with, in-depth knowledge of products, totally customer focused . A breath of fresh air!!!!”

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Posted 10 months ago

“My contact was Lisa O'Beirne who was a joy to work with, efficient, approachable and very positive. She kept me informed every time something happened and the process was very easy and quick. I would recommend Lisa and the Retirement Desk.”

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Posted 10 months ago

“Lisa O’Bierne was amazing. Professional, helpful and when it came to dealing with my work pension, very determined. She kept me constantly up to date over the 4 months it took (through no fault of hers). Wouldn’t hesitate to recommend.”

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Posted 10 months ago

The Retirement Desk is rated 5.0 based on 877 reviews