Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 62,204 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 62,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 21st May 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were able to supply keys that I have had trouble getting from elsewhere”

Helpful Report

Posted 1 week ago

“Keys delivered promptly, first chance to try them today. Everything fine. Good service.”

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Posted 1 week ago

“Very quick delivery marred by the incorrect keys being sent out. This was quickly resolved by the support team and the correct keys made and despatched quickly. I would definitely recommend using this company.”

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Posted 3 weeks ago

“I'm happy with the replacement key. I was a bit nervous as it's a security key, but no need. The metal of the key feels a little bit different, not as heavy, as the original but does the job. Thanks 👍”

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Posted 1 month ago

“Emailed the company with a key request, provided all information to hand at the time. Keys ordered and sent quickly. Unfortunately they didn't work, contacted the company, sent videos etc. in the end they asked me to return keys and offered a full refund. All actioned and completed.”

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Posted 1 month ago

“Delivery was fast but it isn't clear that you only get one key when you place an order, I thought you would get a pair at leaast for the cost and now I have to place another order and pay a delivery charge again.”

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Posted 1 month ago

“Received a refund after keys did not arrive however it was my fault due to missing the house number off my order.”

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Posted 1 month ago

Hi Sally, I'm sorry that you feel this way. It is unfortnuate that you had missed off your house number from your shipping address which has caused delays for the order getting to you. We have sent you a further email about your order - please read. Kind regards, Peter.

Posted 1 month ago

“Mistake in order. Rectified in a prompt and helpful way.”

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Posted 1 month ago

“Once I found out how to identify the industrial keys I needed, the order progressed as one would expect. Excellent! However, finding the keys needed was difficult. The site didn't work in a logical progression, plus there was no telphone number to help and the email link simply didn't work. So keys and delivery 5 star, Site frustratingly 2 star.”

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Posted 1 month ago

“Arrived bang on time and all the keys were tested in the lock and fitted like a glove. Thanks very much.”

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Posted 1 month ago

“Very pleased with the service but I would have preferred the types of key in different colours so I could easily tell my front door from my back”

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Posted 2 months ago

“After I had provided a picture of key. It was despatched promtly”

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Posted 2 months ago

“QUICK QUALITY SERVICE AND A GREAT PRODUCT, THANKS”

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Posted 2 months ago

“Cheap and very quick delivery”

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Posted 2 months ago

“I did have an issue with the keys but after speaking with replacement keys they promptly dealt with the issue without any fuss. I am very happy with how they are so quick to help out. Thankyou.”

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Posted 2 months ago

Hi Peter, We are sorry to hear there is an issue with your keys. We have emailed you to try and resolve this for you. Kind regards, Peter.

Posted 2 months ago

“Unfortunately the keys they sent ultimately caused the barrel to fail however I could not fail their customer service. They investigated fully. They sent a prepaid envelope for return of the keys and barrel and refunded for my keys when it was unclear why this had happened.”

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Posted 2 months ago

“Good replacement keys, ordered 2 and one was slightly stiff . Good delivery and service. Great price .”

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Posted 3 months ago

“Prompt service as always”

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Posted 3 months ago

“Nice and reasonable delivery and key worked”

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Posted 3 months ago

“There had been a slight problem with the initial key provided but this was swiftly and professinately dealt with.”

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Posted 3 months ago

Replacement Keys Ltd is rated 4.9 based on 62,204 reviews