Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.90

4.9 Rating 65,241 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 65,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 21st May 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keys delivered promptly but unfortunately they did not fot”

Helpful Report

Posted 2 weeks ago

We're sorry to hear there is an issue with your keys. We have emailed you to try and resolve these so please keep an eye on your inbox.

Posted 2 weeks ago

“After the 3rd attempt the keys are still not right”

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Posted 2 weeks ago

“I'm very sorry but the key does not work, so I'm not happy. And to add insult to injury I had to pay for customs since I live in the netherlands. It would have been nice if you'd warned for customers outside of the UK. So I paid double the fee for an object which is now worthless.”

Helpful Report

Posted 1 month ago

We're sorry to hear this. We have emailed you to see if we can resolve this issue. Please respond.

Posted 1 month ago

“What was the point ordering a key for mailbox if you drop it in my mailbox? How to open it to get the key without a key?🥲”

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Posted 2 months ago

With postbox keys it is advisable to get these delivered to another address, or if you have to use your own address then a note should be put on the postbox to advise not to deliver in to it. I'm sorry to hear that this advice wasn't considered.

Posted 2 months ago

“The key i orded never worked ??”

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Posted 3 months ago

We're sorry to hear this. We have emailed you to try and resolve this so please do respond so we can help.

Posted 3 months ago

“Postage very poor and expensive, paid for tracked 48hr , never got it waited 4 days for key. Complained and got nowhere with postage charge.fell on deaf ears.”

Helpful Report

Posted 5 months ago

We're sorry to hear this. We have had a look at your order and can see that you ordered on Wed 10th Dec at 11.05, we cut and dispatched the same day by 11.13, and that your order was delivered on Fri 12th Dec at 13:07. This seems to be a reasonable delivery timeframe to us especially at this busy time where there are delays due to the Xmas post. We're sorry to hear you were not satisfied with this delivery.

Posted 5 months ago

“Website is easy to use and placing the order was also easy. Replacement keys arrived quickly and were well packaged but ultimately you will be judged on whether your product worked or not - and none of the keys did.”

Helpful Report

Posted 6 months ago

We're sorry to hear there is an issue with your keys. We have emailed you to try and resolve this. Please do get in touch with us.

Posted 6 months ago

“It's very rough. It's not a very good copy. It takes along time to open the locker. However it arrived quite quickly”

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Posted 7 months ago

We're sorry to hear this. We have emailed you to try and resolve this for you.

Posted 7 months ago

“delivery was quick and the keys were well priced but they arrived and didnt work. they had been cut wrong”

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Posted 7 months ago

Hi Jay, We're sorry to hear this. We have emailed you to try and resolve this issue. Please get in touch. Kind regards, Peter.

Posted 7 months ago

“Unfortunately one of the two coded Ingersoll replacement keys did not work in the lock. A further second copy was provided but that did not work either. I received a refund for the second/third key non-usable key provided.”

Helpful Report

Posted 8 months ago

We're sorry we couldn't help you with your keys on this occasion.

Posted 8 months ago

“Yes Recieved keys but not right and after sending a picture/code Won’t be using again 😡”

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Posted 8 months ago

I'm sorry to hear this. We have emailed you to try and resolve this issue so please do get in touch with us.

Posted 8 months ago

“Had 2 Keys cut. One was great the other didn't work. I emailed them and they sent me another one. That didn't work either. I emailed them and there has been no reply a week later.”

Helpful Report

Posted 8 months ago

Thanks for your feedback. I have checked and we did email you back, we have emailed you again with the response.

Posted 8 months ago

“The keys work... sort of. Had new doors fitted and ordered spare keys from Replacement Keys as they were cheaper than the ones on the genuine Yale website. I think it's a case of you get what you pay for. The keys work, but they require a bit of "jiggling" around each time to get the doors to lock. Unlocking is fine. As the saying goes, buy cheap, buy twice.”

Helpful Report

Posted 9 months ago

“Incorrect key supplied. Took alot of Emails to get the issue remedied.”

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Posted 11 months ago

Thanks for your feedback. We're sorry there was an issue with your order, but I am pleased to hear we resolved this for you and you now have a working key for your lock.

Posted 11 months ago

“The ordering and service was very slick and the order arrived promtly. The problem I found was that the keys I ordered simply didn't fit the lock, despite applying lubrication etc and advised. I contacted the company and after asking for pictures promptly sent two more keys. I fitted but was very stiff, the other didn't fit at all. They were very accommodating, offering to replace again but frankly wasn't worth it. I got a key cut from an original unused key and it fitted perfectly although it cost £34 for one key, but it fitted. They offered to refund on sending the keys back but isn't worth the hassle and postage”

Helpful Report

Posted 1 year ago

“Unfortunately the keys don’t fit…”

Helpful Report

Posted 1 year ago

Hi there, We're sorry to hear this. We have emailed you to try and resolve this issue. Please get in touch. Kind regards, Peter.

Posted 1 year ago

“Been asked to revise the review however we ordered a key which did not fit the item when it arrived. We were asked to provide a picture of they key to the item. If we had had a key we would not have needed a replacement. So unfortunately I cannot revise my review.”

Helpful Report

Posted 1 year ago

We're sorry to hear this. We have emailed you to try and resolve this issue for you.

Posted 1 year ago

“Wrong keys sent, I've sorted the problem myself. Thankyou for your quick response. DJ Reason”

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Posted 1 year ago

“Quick delivery from time of placing order. Order process simple. Unfortunately when keys arrived they have been found to not be an exact match and have required rework / filing of certain aspects of the keys profile to enable them to be used.”

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Posted 1 year ago

We are sorry to hear there is an issue. We have emailed you to try and resolve this.

Posted 1 year ago

“Manners doesnt cost anything”

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Posted 1 year ago

Hi there, Please can you get in touch with us on admin@replacementkeys.co.uk so we can discuss this. Kind regards, Peter.

Posted 1 year ago

Replacement Keys Ltd is rated 4.9 based on 65,241 reviews