Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.90

4.9 Rating 65,263 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 65,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 21st May 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t fit the lock”

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Posted 5 days ago

We're sorry to hear this. We have emailed you to try and resolve this for ou.

Posted 5 days ago

“YOU HAVE THE WRONG EMAIL THIS IS NOT MY ORDER”

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Posted 2 weeks ago

Apologies about this. The customer for this order must have inputted the wrong email address. We will look into this.

Posted 2 weeks ago

“The most expensive key i ever bought, it cost me €37 to have it sent to Republic of Ireland, rip off.”

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Posted 3 weeks ago

Thanks for your feedback. When shipping goods outside of the UK, we do not charge/collect any taxes or duties that may be payable in your country. This is clearly shown in the checkout before you make your purchase. The fee you're being asked to pay is from An-Post fulfilling their duty to collect Irish VAT and this is something out of our control I'm afraid.

Posted 2 weeks ago

“My letter just written to Replacement Keys Ltd, ---- ABUS Key X4645** I recently ordered a replacement key for my original ABUS key (code X4645**). Unfortunately, the replacement you supplied does not work properly when compared to the original. Could you please let me know what options are available to resolve this? I would appreciate a full refund, a correctly cut replacement, or any other suitable solution. Thank you for your assistance. I look forward to your reply. Yours sincerely, Simon Baddeley”

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Posted 2 months ago

Hi Simon, We emailed you to try and resolve this issue and can see that you ordered the wrong key. We have now advised of the correct key to order and offered a refund on return of the wrong keys. Please get in touch if you have any further issues. Kind regards, Peter.

Posted 1 month ago

“correct number but does not fit”

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Posted 2 months ago

We are sorry to hear this. We have emailed you to try and resolve this issue for you.

Posted 2 months ago

“Sadly keys fitted but didn't work, despite being the correct number. I don't think they were cut correctly.”

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Posted 2 months ago

We're sorry to hear there is an issue. We have emailed you to see if we can resolve this for you. Please do get in touch.

Posted 2 months ago

“Slow to react when sent information for replacement keys”

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Posted 2 months ago

We're sorry to hear this. We have checked back through our comms with you and can't find the initial email you sent to us which held up your order. We are pleased that once this was resolved you received your keys that worked in your lock.

Posted 2 months ago

“Sorry to have to do this. We took the numbers of the three keys from our filing cabinet locks. Unfortunately not one of them worked. The Delivery was perfect but as the keys are useless do not feel we can give any more that one star”

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Posted 3 months ago

We're sorry to hear this. We have emailed you to try and resolve these issues for you.

Posted 3 months ago

“ordered 2 keys one didn't work, requested a replacement by email twice no response”

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Posted 4 months ago

Hi, we've checked and we haven't received any communications from you reporting an issue. We emailed you asking for some information to try and resolve the issue - If you can please get in touch please.

Posted 4 months ago

“Key did not operate the lock I have checked the number on the key and it is correct.”

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Posted 4 months ago

Hi Keith, we are aware there was an issue with the key and we are waiting for a reply to some information we requested to resolve the issue. If you can please refer back to our email conversation and come back to us please.

Posted 4 months ago

“Put them in the rubbish bin would not ecan go into the lock”

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Posted 4 months ago

Hi Chris, I've checked and we never received any communication from you informing us there was an issue with the keys. There are several reasons why the keys may not have been entering and we would have been more than happy to have assisted you to resolve the issue if you had reached out rather than throwing the keys away.

Posted 4 months ago

“The key does not fit despite matching number on barrel”

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Posted 5 months ago

We're sorry to hear there is an issue. We have emailed you to try and resolve this. Please respond so we can look into this.

Posted 5 months ago

“Neither key works in either lock. They don't seem to go in the barrel as far as the originals. Perhaps you could give some advice.”

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Posted 5 months ago

We're sorry to hear this. We have emailed you to try and resolve this. Please do get in touch.

Posted 5 months ago

“Gave the lock code and the key didn’t fit !! 6.50 and and still can’t get the roof rack of my car”

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Posted 7 months ago

We're sorry to hear this. It looks like you have ordered a filing cabinet key instead of a roof rack key. Please get in touch so we can try and resolve this for you.

Posted 7 months ago

“Filled to work”

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Posted 8 months ago

I'm sorry to hear the is an issue with your order. We have emailed you to try and resolve this. Please do get in touch.

Posted 8 months ago

“The key didn't work”

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Posted 9 months ago

Hi David, We're sorry to hear this. We have emailed you to try and resolve this issue, so please do get in touch with us. Kind regards, Peter.

Posted 9 months ago

“Unfortunately 2 keys arrived but they do not work. I took them to a local key cutter who informed me that my keys have been cut on a 2D silver key and should have been on a 3D brass key. Hence they are not working.”

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Posted 10 months ago

We're sorry to hear this. We have emailed you to try nd resolve this issue for you - please do get in touch.

Posted 10 months ago

“Didn't arrive”

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Posted 10 months ago

Hi Liz, We're sorry to hear this. We have emailed you to try and resolve this but haven't heard back. Please so get in touch. Kind regards, Peter.

Posted 10 months ago

“keys did not work, right numbers but wrong keys, 840-- 866 did not fit. ( prompt response though )”

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Posted 11 months ago

Hi David, We're sorry to hear there is an issue with your order. We have emailed you to try and resolve this with you. Kind regards, Peter.

Posted 11 months ago

“Sent the correct number as on my garador key i wanted duplicates for but the 2 that arrived were completely different! But the same number... .”

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Posted 1 year ago

Hi Mary, We're sorry that you ordered the wrong key for your garage. As advised on email, please return your keys so we can issue a refund. We're sorry we couldn't help you on this occasion. Kind regards, Peter.

Posted 1 year ago

Replacement Keys Ltd is rated 4.9 based on 65,263 reviews