Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 61,494 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 61,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 19th April 2025

Robert Menghini

Replacement Keys Ltd 5 star review on 18th April 2025

Wayne Kenneth Nieto

Replacement Keys Ltd 5 star review on 11th April 2025

Anonymous

Replacement Keys Ltd 5 star review on 4th March 2025

ALAN BARBER

Replacement Keys Ltd 5 star review on 15th January 2025

Hannah Idowu

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the keys I ordered don't work and do not match the pattern of my original key. I now need to arrange for them to be returned and for correctly cut replacement keys to be supplied. Very disappointed and am hoping that the customer service with the returns and exchange process will make up for this.”

Helpful Report

Posted 3 years ago

Hi there, Please can you get in touch with us on admin@replacementkeys.co.uk so we can resolve this issue for you. Best wishes, Peter.

Posted 3 years ago

“At first I was happy. My order went in, a set of two keys promptly received. That was as good as it got as the keys were the wrong spec, order was resubmitted. Only to be told they did not have the profile for my key. They do advertise my key number in the range.”

Helpful Report

Posted 3 years ago

Hi there, Unfortunately we can't cut the key you need without an image of the original/existing key for the cutting details, so I'm sorry to say on this occasion we are unable to help. Best wishes, Peter.

Posted 3 years ago

“My order arrived on time< however despite giving all the information required the key did not fit the lock, however I returned the key and was given a full refund, I can not fault that.”

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Posted 3 years ago

Sorry we couldn't help you with your key on this occasion.

Posted 3 years ago

“I would love to rate but I still haven’t received my key yet!!! Ordered it over a week ago”

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Posted 3 years ago

Hi James, Please check your emails. We have sent you an email to try and find a resolution. Best wishes, Pete.

Posted 3 years ago

“Sorry to say the key I received wasn't even a close fit. Not sure whever this is due to the replacement or the wrong code on the roof rack”

Helpful Report

Posted 3 years ago

Hi Martin, Please check your emails. We have sent you an email to try and find a resolution. Best wishes, Pete.

Posted 3 years ago

“Poor. Paid for next day delivery. Arrived three days late”

Helpful Report

Posted 3 years ago

Hi Nick, Thanks for your feedback. I have checked your order and you have paid for the 'tracked and signed' delivery service which Royal Mail aim to deliver in 1-3 business days. The 'special delivery' service is next day guaranteed. Hope that clears up any confusion. Best wishes, Peter.

Posted 3 years ago

“I didn't see the keys were from UK. I had to pay taxes 23 euro in EU. To much for the price of keys. I will never command keys online from this website. Some people of UK wanted to quit the EU. I will command at other places in the EU.”

Helpful Report

Posted 3 years ago

Hi Bart, We're sorry to hear that you didn't realise we were a UK based company. We do make it clear on our website that we are not charging any VAT and it will be payable on import. For future reference, after getting some feedback of the very high charges most EU countries are charging its citizens we will shortly be charging EU VAT on future orders. Thank you for your feedback. Best wishes, Peter.

Posted 3 years ago

“Blank used was bigger than the key it was purchased to replace. Consequently the replacement could not be inserted into the lock. Significant size reduction, by filing down along the entire length, was required”

Helpful Report

Posted 3 years ago

Hi there, Please can you get in touch with us on admin@replacementkeys.co.uk so we can look into your order. We'd like the opportunity to rectify this for you. Best wishes, Pete.

Posted 3 years ago

“hi this was the second lot of keys cut for the boat. the first and second lot did not fit very well took a lot of jiggling to get them to work must take a file to them. otherwise the price was fair. regards g boyce.”

Helpful Report

Posted 3 years ago

Hi Geoffrey, Please check your emails. We have sent you an email to try and find a resolution, Best wishes, Pete.

Posted 3 years ago

“The number was KA171 on the old key. The new keys had KA171 but they looked different and didn't fit. The delivery was excellent however and I have used Replacement keys before a few times without any problems.”

Helpful Report

Posted 4 years ago

Hi Ian, Please check your emails. We have sent you an email to try and find a resolution, Best wishes, Pete.

Posted 4 years ago

“Return keys 7th to 4th 21 did not fit lock A24 need key 524 my mobile is 078 124 9 4 172”

Helpful Report

Posted 4 years ago

Hi Brian, Please can you get in touch with us on admin@replacementkeys.co.uk so we can look into your order. We'd like the opportunity to rectify this for you. Best wishes, Pete.

Posted 4 years ago

“Only one key actually worked and that was very stiff to move and the other key would not turn at all”

Helpful Report

Posted 4 years ago

Hi Martin, Please can you get in touch with us on admin@replacementkeys.co.uk so we can look into your order. We'd like the opportunity to rectify this for you. Best wishes, Pete.

Posted 4 years ago

“Incorrect key. It did not work for the lock which it said it would.”

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Posted 4 years ago

“Keys didn’t work”

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Posted 4 years ago

“Hi the key was the same saw type shape But the wrong type blank, was required for a car door lock The number was taken from the lock, we have a key but it has no numbers on it.”

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Posted 4 years ago

“Received the key buy it would not fit my mobility scooters”

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Posted 4 years ago

“Easily ordered but didn't fit the cabinet required”

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Posted 4 years ago

“Hi, I resently purchased an Acs10 key for my removable witter tow bolt online on the Friday, it arrived on the Monday, excellent quick service, the problem was it doesn't fit”

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Posted 4 years ago

“Really expensive and really expensive delivery cost.”

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Posted 4 years ago

“Unfortunately the keys, which arrived very promptly, did not open the lock”

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Posted 4 years ago

Replacement Keys Ltd is rated 4.9 based on 61,494 reviews