Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 61,494 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 61,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 19th April 2025

Robert Menghini

Replacement Keys Ltd 5 star review on 18th April 2025

Wayne Kenneth Nieto

Replacement Keys Ltd 5 star review on 11th April 2025

Anonymous

Replacement Keys Ltd 5 star review on 4th March 2025

ALAN BARBER

Replacement Keys Ltd 5 star review on 15th January 2025

Hannah Idowu

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 separate keys; 1 arrived and worked after I sent additional photographs of the lock face. The second didn't work after sending additional photographs. The third key didn't arrive at all.”

Helpful Report

Posted 2 years ago

Hi Rob, We have emailed you to try and assist with your recent orders. Please do get in touch with us so we can help resolve these issues. Kind regards, Peter.

Posted 2 years ago

“Still haven't received it, I will not use this seller again and I wouldn't recommend them”

Helpful Report

Posted 2 years ago

Hi Colin, Please can you get in touch with us as it seems from the Royal Mail tracking this order has been delivered. Please advise. Best wishes, Peter.

Posted 2 years ago

“The keys arrived quickly but were the wrong size. I emailed them back but no response. I would like to give a better review as I don't like sending bad reviews.”

Helpful Report

Posted 2 years ago

Hi Freddy, Thanks for your feedback. We haven't received any emails from you so we have now contacted you instead and hopefully this has gone through to you and we can resolve the issue with your order. Best wishes, Peter.

Posted 2 years ago

“Key took longer to arrive than anticipated and only just about works in the lock. The key seems like it should have been sanded down or burnished after cutting. Sometimes it goes straight into the lock , other times it takes several attempts to push it fully in before it will turn”

Helpful Report

Posted 2 years ago

Hi Tim, Thanks for your feedback. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“The key did not work”

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Posted 2 years ago

Hi Stuart, We're sorry to hear this. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“None of the 3 keys i ordered will work. They will go into lock with force but wont turn.”

Helpful Report

Posted 2 years ago

Hi Maire, Thanks for your feedback. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“The kes to long”

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Posted 2 years ago

Hi Gurnam, Thanks for your feedback. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“Ordered a ronis key number 4R060 , received key was completely different number and cut,not what I was expecting dissatisfied”

Helpful Report

Posted 2 years ago

Hi John, Thanks for your feedback. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“I ordered two replacement keys for a desk drawer. The code given on the lock was 78 337 but unfortunately neither key operated the lock. I did not pursue this due to the low value of the items.”

Helpful Report

Posted 2 years ago

Hi Keith, Thanks for your feedback. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“Lost roof rack key code N111. I ordered a replacement key code N111. The key I got didn’t fit. I sent an email and found them very unhelpful. They wanted a photo of the lost key. ???”

Helpful Report

Posted 2 years ago

Hi Dermot, Thanks for your feedback. We have emailed you about your order. Best wishes, Peter.

Posted 2 years ago

“The keys all work and I am satisfied with the product. Hayley, at replacement keys, was very helpful when I alerted the company that the keys had not been delivered despite Royal Mail's claim that they had recorded the delivery. The parcel from replacement keys was left in the letter box at the delivery address 9 days after Royal Mail claimed that they had delivered the parcel. We are not sure if this was by a Royal Mail employee or the person who had received the parcel in error. The signature and name on the delivery note emailed to me did not concord with anyone at the delivery address. Fortunately, there was no documentation linking the keys with my home address within the parcel but I had to endure nine days wondering who had the keys and if they could use them to gain access to my property.”

Helpful Report

Posted 2 years ago

Thanks for your feedback. We understand your frustration, disappointment and worries of the delayed delivery. Usually Royal Mail are very good at delivering next day, but they have fallen well short on this occasion and we will raise this with our Royal Mail Account Manager. As you've highlighted, for security we don't send any paperwork with the keys and you have followed our advice to have the keys posted to an alternative address. Please accept our apologies on behalf of Royal Mail.

Posted 2 years ago

“Ordered keys as per lock code on barrel and they don’t fit”

Helpful Report

Posted 2 years ago

Hi Andrew, We're sorry to hear there is an issue with your keys. We have emailed you to try and resolve this. Best wishes, Peter.

Posted 2 years ago

“Very poor delivery as received the keys after 9days of ordering.”

Helpful Report

Posted 3 years ago

Hi Imran, Thanks for your feedback. I'm afraid Royal Mail have been experiencing issues with their deliveries recently which has affected the delivery times. I'm pleased to hear that you have received them now and all is good with your keys from us. Best wishes, Peter.

Posted 3 years ago

“Good quick service, importantly keys wrk!”

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Posted 3 years ago

“Unfortunately the key didn't work, I was surprised that we could order a key with a code, perhaps we got the code wrong”

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Posted 3 years ago

Hi there, Thanks for your update. We have emailed you to try and help with your order. Please respond so we can look into this for you. Best wishes, Hayley.

Posted 3 years ago

“The Yale high-security key I ordered didn't work despite various attempts to make it work, which was disappointing. But I've given them an extra star for their good customer service and no-quibble refund.”

Helpful Report

Posted 3 years ago

Hi Stephen, Thanks for your feedback. I'm sorry we couldn't help you on this occasion. Best wishes, Peter.

Posted 3 years ago

“Thank you for asking feedback. Yes, I received the keys and a minor delay has not been a problem. However, the keys do fit into my Samsonite suitcase lock. When ordering I referred to the same key or lock number which I can see on the lock itself. A.Lahtinen”

Helpful Report

Posted 3 years ago

Hi there, Thanks for your update. We have emailed you to try and help with your order. Please respond so we can look into this for you. Best wishes, Hayley.

Posted 3 years ago

“The key have not been delivered yet , pending delivery .”

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Posted 3 years ago

Hi there, Thanks for your update. We have emailed you to try and help with your order. Please respond so we can look into this for you. Best wishes, Hayley.

Posted 3 years ago

“Keys arrived in good time,but we're totally the wrong type,and they don't have the blanks,so have returned the key and awaiting a refund.”

Helpful Report

Posted 3 years ago

Hi John, Thanks for getting in touch. Unfortunately, we do not stock the key you need so we have asked you to return the keys you ordered for a refund. We're sorry we couldn't help you on this occasion. Best wishes, Peter.

Posted 3 years ago

“The price was okay, the delivery was fine. The key opens the lock but it only goes in one side up and is difficult getting it in the lock, not very smooth and very fiddly. Will have to do as a spare not for regular use.”

Helpful Report

Posted 3 years ago

Hi there, Please can you get in touch with us at admin@replacementkeys.co.uk so we can resolve this issue for you. Best wishes, Peter.

Posted 3 years ago

Replacement Keys Ltd is rated 4.9 based on 61,494 reviews