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Replacement Keys Ltd Reviews

4.9 Rating 56,335 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

Company Reviews

Product Reviews

4.9

Based on 56,335 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Read Replacement Keys Ltd Reviews

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 5th April 2024

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Replacement Keys Ltd 5 star review on 2nd February 2024

Replacement Keys Ltd 5 star review on 22nd December 2023

86

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service. Ordered a total of 3 keys. 2 Fitted but unfortunately the 3rd did not work. However the key was supplied form a photo and although it had the standard key number correct, it needed modicification by me to work.”

Posted 10 months ago

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Hi David, I'm sorry to hear there was an issue with your order. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 10 months ago

“The keys have done the job however they required some polishing as they didn't correctly fit at first and it was also not clear that they were coming already cut (i thought i was ordered blanks)”

Posted 10 months ago

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Hi Jasmine, Thanks for your feedback. We cut your keys to the code that you gave us when ordering. I'm sorry to hear there is an issue with the keys, we have emailed you to try and resolve this. Kind regards, Peter.

Posted 10 months ago

“Recently had a couple of keys cut for an Alko caravan coupling lock. The keys were cut to the correct profile but not cut down the blank enough for the key to go into the lock fully. I filed down the remaining 1mm shoulder myself.”

Posted 10 months ago

Read Replacement Keys Ltd Reviews

Hi Martin, I'm sorry to hear you had to manually adjust your key. We haven't had this issue before so thanks for highlighting it to us. We're glad to hear that you have now got working keys for your lock. Kind regards, Peter.

Posted 10 months ago

“Unfortunately, the key I purchased did not work. However Replacement keys processed a quick refund and were apologetic.”

Posted 11 months ago

“My precut keys order was delivered promptly. However they didn't work. A second set was quickly supplied. Unfortunately they didn't work either. Keys were returned at my own expense and my money refunded, minus the postage. Pros - they did try and resolve the issue and not just FOB me off Quick service. Cons - 2 lots of postage wasted. Manged to get working keys locally and cheaper.”

Posted 11 months ago

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We are sorry we couldn't help you with your keys on this occasion.

Posted 11 months ago

“Keys arrived and although similar did not match originals. Number or profile. Contacted and they asked for photos of original (repeat) and what was sent. Then two more keys arrived which work ok. Not as well as original. Overall I got replacements but it took two goes and took about two weeks.”

Posted 11 months ago

Read Replacement Keys Ltd Reviews

Thanks for your feedback. We would advise using some WD-40 and retrying the new keys in the lock. Sometimes if the lock is unlubricated, a newly cut key can struggle to enter into the lock as it binds with the bins and wafers. Hope this works for you.

Posted 11 months ago

“excellent service both keys arrived next day.”

Posted 1 year ago

“Ordered a replacement security-bolt key. Process easy, goods arrived promptly in good condition BUT when tried out the shaft of the key is too short (shorter than originals supplied) and sometimes won't engage. Our doors are old and thicker than standard. That's WHY we have security bolts - you can't get modern high-security doors for old, non-standard apertures. Moral - DON'T SKIMP!”

Posted 1 year ago

“The 2 Spare keys ordered were promptly delivered and worked every bit as well as the 2 keys supplied by the maker of the new mortise lock I had prchased. The price of the two keys exceeded the cost of the lock by a few pounds”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Alun, We're pleased to hear that your keys work well in your lock. Thanks for letting us know. Kind regards, Peter.

Posted 1 year ago

“Worked but wasn’t the greatest of fit”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi there, I'm sorry to hear there is an issue with your keys. We have emailed you to try and resolve this. Best wishes, Peter.

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi there, We have emailed you to try and resolve this issue. Please get in touch with us so we can help. Kind regards, Peter.

Posted 1 year ago

“Quick response, keys work fine, but not happy with delivery. I paid extra for secure delivery requiring signature, but package was just posted in letterbox.”

Posted 1 year ago

“One of the two sets of keys was wrong – although we had taken your advice. The need for a photograph caused considerable hassle, but with the key number correctly identified, the replacement keys worked well. Delivery was impressively quick.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Thanks for your feedback. I'm glad to hear we managed to sort out 2 sets of working keys for you.

Posted 1 year ago

“The key works fine! Unfortunately the delivery was very delayed. It says 2-7 working days but I had to wait for maybe 16-17 working days. Maybe not a problem normally but I needed the key quit quickly.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Hans, We're sorry to hear that your standard European delivery service took longer than normal, unfortunately we have been experiencing delays in our postal services in the UK due to strike action. We're pleased to hear that your keys have now arrived and are in a good working order. Best wishes, Peter.

Posted 1 year ago

“Got one set of keys OK ! But the other set of keys didn't work had replacement keys sent to me and they where still wrong”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi there, I'm sorry to hear the keys you ordered were wrong. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 1 year ago

“Recejved well but after a very long time.Good customer service though”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

We're sorry that there were delays for your order to arrive - there have been royal Mail strikes and Xmas post to contend with unfortunately. We're glad your order arrived in the end.

Posted 1 year ago

“Still waiting for key to arrive! Probably down to postal strikes.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Martyn, We're sorry to hear your order hasn't arrived. We have emailed you to look into this for you. Please get back to us. Best wishes, Peter.

Posted 1 year ago

“Keys came in a timely manner. Thought I orderd blank keys but they cut them. They did not work, had to take them to a locksmith who was able to get them cut right.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Rick, I'm sorry to hear there was an issue with your keys. We sent you an email to try and resolve this for you but hadn't heard anything back. Glad you got it sorted. Best wishes, Peter.

Posted 1 year ago

“I wouldnt normally have left this feedback, but it was requested, so here it is. To be honest I wasn't impressed because I was desperate for replacement keys, and the wrong ones were sent. So I had to wait even longer for the right ones. I know it's easy to make mistakes, but I would have thought they may have knocked something off the price as a good will gesture for the inconvenience, but that didn't happen. There's a lot to be said about good customer service.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Anne, Thanks for your feedback. We understand your frustration that your first set of keys didn't work in your lock. We rectified this as soon as you highlighted this and sent a new set of keys straightaway. I'm pleased that these worked in your lock and we could fulfil your order. Best wishes, Peter.

Posted 1 year ago

“Keys arrived in good time but unfortunately they didn't fit!”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Sandy, Thanks for your feedback. We have emailed you so we can investigate this matter further. Please get in touch so we can try and resolve this. Best wishes, Peter.

Posted 1 year ago

“I have had four orders of keys. Two lots of key orders were fine but the other two don’t work.”

Posted 1 year ago

Read Replacement Keys Ltd Reviews

Hi Margaret, Thanks for your feedback. We have emailed you so we can investigate this matter further. Please get in touch so we can try and resolve this. Best wishes, Peter.

Posted 1 year ago

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Replacement Keys Ltd is rated 4.9 based on 56,335 reviews