Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 61,491 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 61,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Replacement Keys Ltd 5 star review on 19th April 2025

Robert Menghini

Replacement Keys Ltd 5 star review on 18th April 2025

Wayne Kenneth Nieto

Replacement Keys Ltd 5 star review on 11th April 2025

Anonymous

Replacement Keys Ltd 5 star review on 4th March 2025

ALAN BARBER

Replacement Keys Ltd 5 star review on 15th January 2025

Hannah Idowu

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The key worked and arrived quickly.”

Helpful Report

Posted 1 year ago

Hi there, It looks like you initially ordered the wrong key - we have emailed you to explain this. Please respond so we can resolve this issue. Kind regards, Peter.

Posted 1 year ago

“Keys sent however Royal Mail delivered them to the WRONG ADDRESS!! Took one week to track them down only 50Metres from my address Gave me the Wrong address but I managed to sort this out.Paid for tracking should be refunded. Not your fault but I would not use Royal Mail again if I needed to use you again.”

Helpful Report

Posted 1 year ago

“Just received keys from you for delsey samsonite suitcases which are 40years old can now still use suitcases.Still in excellent condition thank you for such prompt service and reasonable priced keys. Thank you william Hayburn Pontefract”

Helpful Report

Posted 1 year ago

“Good fast service. Ordered a total of 3 keys. 2 Fitted but unfortunately the 3rd did not work. However the key was supplied form a photo and although it had the standard key number correct, it needed modicification by me to work.”

Helpful Report

Posted 1 year ago

Hi David, I'm sorry to hear there was an issue with your order. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 1 year ago

“The keys have done the job however they required some polishing as they didn't correctly fit at first and it was also not clear that they were coming already cut (i thought i was ordered blanks)”

Helpful Report

Posted 1 year ago

Hi Jasmine, Thanks for your feedback. We cut your keys to the code that you gave us when ordering. I'm sorry to hear there is an issue with the keys, we have emailed you to try and resolve this. Kind regards, Peter.

Posted 1 year ago

“Recently had a couple of keys cut for an Alko caravan coupling lock. The keys were cut to the correct profile but not cut down the blank enough for the key to go into the lock fully. I filed down the remaining 1mm shoulder myself.”

Helpful Report

Posted 1 year ago

Hi Martin, I'm sorry to hear you had to manually adjust your key. We haven't had this issue before so thanks for highlighting it to us. We're glad to hear that you have now got working keys for your lock. Kind regards, Peter.

Posted 1 year ago

“Unfortunately, the key I purchased did not work. However Replacement keys processed a quick refund and were apologetic.”

Helpful Report

Posted 1 year ago

“My precut keys order was delivered promptly. However they didn't work. A second set was quickly supplied. Unfortunately they didn't work either. Keys were returned at my own expense and my money refunded, minus the postage. Pros - they did try and resolve the issue and not just FOB me off Quick service. Cons - 2 lots of postage wasted. Manged to get working keys locally and cheaper.”

Helpful Report

Posted 1 year ago

We are sorry we couldn't help you with your keys on this occasion.

Posted 1 year ago

“Keys arrived and although similar did not match originals. Number or profile. Contacted and they asked for photos of original (repeat) and what was sent. Then two more keys arrived which work ok. Not as well as original. Overall I got replacements but it took two goes and took about two weeks.”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We would advise using some WD-40 and retrying the new keys in the lock. Sometimes if the lock is unlubricated, a newly cut key can struggle to enter into the lock as it binds with the bins and wafers. Hope this works for you.

Posted 1 year ago

“excellent service both keys arrived next day.”

Helpful Report

Posted 2 years ago

“Ordered a replacement security-bolt key. Process easy, goods arrived promptly in good condition BUT when tried out the shaft of the key is too short (shorter than originals supplied) and sometimes won't engage. Our doors are old and thicker than standard. That's WHY we have security bolts - you can't get modern high-security doors for old, non-standard apertures. Moral - DON'T SKIMP!”

Helpful Report

Posted 2 years ago

“The 2 Spare keys ordered were promptly delivered and worked every bit as well as the 2 keys supplied by the maker of the new mortise lock I had prchased. The price of the two keys exceeded the cost of the lock by a few pounds”

Helpful Report

Posted 2 years ago

Hi Alun, We're pleased to hear that your keys work well in your lock. Thanks for letting us know. Kind regards, Peter.

Posted 2 years ago

“Worked but wasn’t the greatest of fit”

Helpful Report

Posted 2 years ago

Hi there, I'm sorry to hear there is an issue with your keys. We have emailed you to try and resolve this. Best wishes, Peter.

Posted 2 years ago

Hi there, We have emailed you to try and resolve this issue. Please get in touch with us so we can help. Kind regards, Peter.

Posted 2 years ago

“Quick response, keys work fine, but not happy with delivery. I paid extra for secure delivery requiring signature, but package was just posted in letterbox.”

Helpful Report

Posted 2 years ago

“One of the two sets of keys was wrong – although we had taken your advice. The need for a photograph caused considerable hassle, but with the key number correctly identified, the replacement keys worked well. Delivery was impressively quick.”

Helpful Report

Posted 2 years ago

Thanks for your feedback. I'm glad to hear we managed to sort out 2 sets of working keys for you.

Posted 2 years ago

“The key works fine! Unfortunately the delivery was very delayed. It says 2-7 working days but I had to wait for maybe 16-17 working days. Maybe not a problem normally but I needed the key quit quickly.”

Helpful Report

Posted 2 years ago

Hi Hans, We're sorry to hear that your standard European delivery service took longer than normal, unfortunately we have been experiencing delays in our postal services in the UK due to strike action. We're pleased to hear that your keys have now arrived and are in a good working order. Best wishes, Peter.

Posted 2 years ago

“Got one set of keys OK ! But the other set of keys didn't work had replacement keys sent to me and they where still wrong”

Helpful Report

Posted 2 years ago

Hi there, I'm sorry to hear the keys you ordered were wrong. We have emailed you to try and resolve this issue. Best wishes, Peter.

Posted 2 years ago

“Recejved well but after a very long time.Good customer service though”

Helpful Report

Posted 2 years ago

We're sorry that there were delays for your order to arrive - there have been royal Mail strikes and Xmas post to contend with unfortunately. We're glad your order arrived in the end.

Posted 2 years ago

“Still waiting for key to arrive! Probably down to postal strikes.”

Helpful Report

Posted 2 years ago

Hi Martyn, We're sorry to hear your order hasn't arrived. We have emailed you to look into this for you. Please get back to us. Best wishes, Peter.

Posted 2 years ago

“Keys came in a timely manner. Thought I orderd blank keys but they cut them. They did not work, had to take them to a locksmith who was able to get them cut right.”

Helpful Report

Posted 2 years ago

Hi Rick, I'm sorry to hear there was an issue with your keys. We sent you an email to try and resolve this for you but hadn't heard anything back. Glad you got it sorted. Best wishes, Peter.

Posted 2 years ago

Replacement Keys Ltd is rated 4.9 based on 61,491 reviews