Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,910 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,910 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 15th March 2026

Eranda M

Remland Carpets & Flooring 5 star review on 6th March 2026

OMOLARA O

986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flooring we ordered was Sam aged in transit and Remland were incredibly quick and gracious about replacing it. Excellent customer service and post sale service plus we’re delighted with our floor!”

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Posted 7 years ago

“Easy to use website with plenty of info. Good quality product. Great price and rapid delivery. I shall use again.”

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Posted 7 years ago

“Two rolls of quality commercial flooring at less than half price. Free delivery - they arrived the next day. Packed well although one roll was split at one end. All in all very good.”

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Posted 7 years ago

“Could not fault this company they were very professional. I love my new flooring. Thank you.”

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Posted 7 years ago

“Great flooring and looks like it does on the web page. Really quick and efficient service. Would certainly recommend and use again.”

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Posted 7 years ago

“Easy ordering. Excellent service”

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Posted 7 years ago

“All went well.”

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Posted 7 years ago

“they were very helpful when I was having a hard time with their website, eventually guiding me through it..(my fault) I was told when to expect the parcel and it arrived on time. Thank you Remland”

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Posted 7 years ago

Hello Mrs Shannon, Thank you for reviewing us! We are glad you are happy with the goods you received as well as the service. We hope to see you online again soon!

Posted 7 years ago

“GOOD QUALITY”

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Posted 7 years ago

Hi there, Thank you for your review.

Posted 7 years ago

“Excellent company to deal with. I had a problem entering a different delivery address on line so I rang and spoke to someone who immediately went to their computer to confirm the details. I got confirmation when the order was placed and it was delivered 48 hrs later. Had an email to say it was dispatched and another when it was delivered. Great Service.”

Helpful Report

Posted 7 years ago

“The order process went OK and i was advised that they would be in contact with me regarding delivery. However i did most of the chasing and finally got the flooring delivered 2 weeks after placing the order. The flooring (19 packs) were delivered on a pallet, the drive said he could not get up our drive so dropped that pallet at the end of the drive in the rain and then left. My wife and her 82 year old father were left to move transfer the packs from the pallet to the house in the rain. Because of this a lot of the packs had rain ingress so when i got home i had to open each pack and dry off the water before it damaged any of the flooring. I just hope that when i come to fit the flooring it is not damaged or distorted. Time will tell. Overall very poor service, especially the delivery company.”

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Posted 7 years ago

“Great service, and swift delivery, three days ahead of time”

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Posted 7 years ago

“The colour of the coir matting was much darker that I imagined. I ordered grey and the matting that arrived was almost black with an odd fleck of brown. Luckily it was not critical for the colour or I would have returned it. The light oak threshold (2.4m length) was excellent.”

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Posted 7 years ago

“My order was processed and delivered as promised at a good price”

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Posted 7 years ago

Thank you for your review!

Posted 7 years ago

“Took too long to get threshold bars When they arrived there was dramatic shade difference between the threshold bars. Very dissatisfied”

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Posted 7 years ago

Hello there, Thank you for reviewing us. We sent out an email to let you know that the Threshold's was currently out of stock. Our apologises that you are not happy with the service you received. The wooden Thresholds are a natural wood product, therefore the shades will vary slightly. We hope to see you online again soon .

Posted 7 years ago

“The product was perfect for the job. I would have liked more information at the outset on the speed of delivery, it arrived just in time for the opening of a new cafe and looks great !”

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Posted 7 years ago

Hello David, Thank you for the review, we are glad you are pleased with your flooring. All the best for the business of your new cafe ! :) We hope to see you online again soon.

Posted 7 years ago

“Good product at a competitive price.”

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Posted 7 years ago

“Order received in a timely manner and packaged well.”

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Posted 7 years ago

“Online is touch and go and if you call them up your treated like a dummy for having problems online by someone who really is too big for his boots. Other than that good product.”

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Posted 7 years ago

“Easy to order on site and good colour on site. Arrived on the set day and were of a good quality. Easy to fit.”

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Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,910 reviews