Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,028 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 28th August 2026

990

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the carpet highly recommend”

Helpful Report

Posted 7 years ago

Hello Emma, Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 7 years ago

“Very very helpful. They managed to locate a vinyl that had been recently discontinued.”

Helpful Report

Posted 7 years ago

Hello Mr Borthwick, Thanks for the review! We are happy to hear that we helped you out and you are pleased with the overall service.

Posted 7 years ago

“Large tub of Adhesive arrived with the tub split and leaking adhesive. Remland responded promptly sending out replacement adhesive for next day delivery.”

Helpful Report

Posted 7 years ago

Hello there, We are sorry that the tub of adhesive was damaged in transit, we do try to wrap the item up as well as possible but unfortunately the courier does not always take note of this! Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 7 years ago

“A refreshing change from many on line sites. A real person answering the telephone and very helpful. Our order although small arrived quickly and on stated time, was well packaged and great value. Would recommend.”

Helpful Report

Posted 7 years ago

Hello Mr Grimes, Thank you for your kind review! We are glad to hear you are happy with the service and product you received. Enjoy !

Posted 7 years ago

“Wrong vinyl sent , not the one we ordered from sample sent, only found out when fitter came to fit it. Had to let him fit it or pay for nothing. Very dissapointed Alan”

Helpful Report

Posted 7 years ago

Hello Alan, I have tried to give you a call this afternoon to explain that the sample and vinyl you have received is the same. Vinyl is made in different batches and the colours do vary slightly from batch to batch. This is why the sample and flooring look slightly a different colour. My apologises for this inconvenience. If you do place another order with us please let me know and I will activate you a discount voucher to use at the checkout. Kind Regards, Marie Gerrard. Online Sales Executive

Posted 7 years ago

“Fantastic service from Remland carpets. Would highly recommend them.”

Helpful Report

Posted 7 years ago

Hello Mrs Ibberson, Thank you for your kind review! We hope to see you online again with us soon!

Posted 7 years ago

“I bought this carpet for a utilitiy area in our farm and it's just perfect as it's so hard wearing. The online staff couldn't have been more helpful in getting me the size I needed.”

Helpful Report

Posted 7 years ago

Hello Mrs McDonald, Thank you very much for your kind review! We are so glad that you are pleased with the product and service. We hope to see you shopping with us again soon.

Posted 7 years ago

“Excellent matting, easy to cut and looks fabulous in our hall. Fast delivery and great customer service, highly recommend Remland Carpets.”

Helpful Report

Posted 7 years ago

Hello Dr Edgerton, Thank you so much for your kind feedback. We are glad to hear that the matting was good for you !

Posted 7 years ago

“the service was very god arrived two day early than planed”

Helpful Report

Posted 7 years ago

Hello Mr Waite, Thank you for your review! We hope to see you shop with us again soon.

Posted 7 years ago

“Slight hold up when our first colour choice was unavailable, my message choosing another colour was not replied to. All sorted when I phoned. Apart from that the delivery came swiftly and is just what we wanted.”

Helpful Report

Posted 7 years ago

Hi Margaret, Thank you for your review. We are sorry to hear that the first colour you originally chose was not available. Although we are pleased that there was an alternative colour you was happy to choose. We hope to see you shopping with us again!

Posted 7 years ago

“Great service from the team who helped me make a decision on what flooring to go with. I am happy with the overall service, this is why I always go to remland carpets. Good prices, friendly and helpful.”

Helpful Report

Posted 7 years ago

Hello Phillip, Many thanks for the lovely review. We are pleased to hear that you are happy with the service and product you received. Thank you for being a returning customer too!

Posted 7 years ago

“I,m very pleased with my purchase. Thank you.”

Helpful Report

Posted 7 years ago

Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 7 years ago

“just had this laid today looks fab good quality. I was worried as the edge wasn't cut straight but there was extra length to get a straight edge from. I would recommend this flooring came in a few days of ordering. 5 stars I give this flooring.”

Helpful Report

Posted 7 years ago

Hello Louise, Thanks for the review! We are glad to hear you are pleased with the overall service from us! We hope to see you shopping with us again soon.

Posted 7 years ago

“My order took quite a while from ordering to delivery, however contact was great to keep me up to date with what was happening.”

Helpful Report

Posted 7 years ago

Hello Greg, Thank you for your review. We hope to see you shop online again with us soon.

Posted 7 years ago

“Great price, great service. Would shop again”

Helpful Report

Posted 7 years ago

Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 7 years ago

“Excellent service from the team. I needed the Marmoleum next day and luckily enough I could get it due to Remland having a stockist in London. Order discussed quickly and efficiently on their live chat. Will be using again, job well done.”

Remland Carpets & Flooring 5 star review on 26th February 2019

Helpful Report

Posted 7 years ago

Hello Harry, Thank you for your review. The flooring looks great! We are glad to hear that you are pleased with the Marmoleum and the service your received. We hope to see you shopping with us again soon.

Posted 7 years ago

“A good experience dealing with Remland, fast delivery and product as described.”

Helpful Report

Posted 7 years ago

Hello Mrs Hudson, Thank you for your feedback! We hope to see you shopping with us again soon

Posted 7 years ago

“Remland carpets have great customer services, samples sent out free and quickly, great prices for the excellent quality carpet tiles i purchased, delivery prompt as well”

Helpful Report

Posted 7 years ago

Hello Graham, Thank you for your feedback! It is great to hear you are happy with the service you have received. We hope to see you online again soon.

Posted 7 years ago

“Fantastic customer care. I had a difficulty with my delivery and they were so helpful and persistent with the company that despatched the vinyl to get it resolved. I highly recommend them as I have experienced their committment to customer care.”

Helpful Report

Posted 7 years ago

Hello Deirdre, Thank you for your review ! We are very happy to hear you are pleased with the customer care you received. We hope to see you shop online again with us soon.

Posted 7 years ago

“We have used remland for years for our carpets and would not use any one else . We had a new lounge carpet layed to day and yet again fantastic service thank you .”

Helpful Report

Posted 7 years ago

Hello David, Thank you for your great review! We would like to say thank you for being a returning customer over the years and we are pleased that you are always satisfied with the service you receive.

Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,028 reviews