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Remland Carpets & Flooring Reviews

4.8 Rating 4,380 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
Company Reviews Product Reviews
2,502
 Metrics Info
4.8
Based on 4,380 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Remland Carpets & Flooring Reviews
Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ann H
Verified Buyer
“Vinyl very good ,but wasn't very happy with the courier he just left it at my front door,I put on the delivery if wasn't in could you leave with my neighbour the courier was very lucky that I have good neighbours that took it in and also thankful for my cameras in full view how he left the item .. Good value Vinyl but very bad courier service....”
Helpful Report
Posted 2 years ago
D R
Verified Buyer
“Remland customer service was Very helpful As i was indecisive about how dark vinyl flooring would be, as I wanted the platinum but it wasn't available in a 3m size. Delivery was quick Product well wrapped, only issue vinyl was sealed round with salotape I'm still trying remove tackyness of it. All in all pleased with flooring”
Remland Carpets & Flooring 4 star review on 16th May 2021
Helpful Report
Posted 2 years ago
Sarah S
Verified Buyer
“Very pleased with the vinyl flooring. Helped to update and freshen up bathroom and lobby.”
Helpful Report
Posted 2 years ago
Mark B
Verified Buyer
“Relatively easy website to make the purchase.”
Helpful Report
Posted 3 years ago
Keith T
Verified Buyer
“Carpet arrived damaged so was returned.waiting for new one to arrive. Can’t fault customer service to date”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very happy with the ease of ordering, the order updates and delivery. Very good service. Thank you.”
Helpful Report
Posted 3 years ago
Ninu C
Verified Buyer
“They had the cheapest quote for the vinyl I wanted to buy. I gave 4 stars only because there was a delay in despatching the item. But they did send me automated messages apologising for the delay. So overall, will recommend them”
Helpful Report
Posted 3 years ago
Julie M
Verified Buyer
“Excellent vinyl flooring really happy. Would have been a 5*but delivery and correspondence not great”
Helpful Report
Posted 3 years ago
Rosalind G
Verified Buyer
“When I ordered, the floor covering came very quickly and has gone down very well. I would have given 5 stars except that the samples took so long to come and I had to make repeat ordering for them, same ones and a couple extra as original choices were out of stock which would have been useful to know earlier. However, this would not stop me ordering again from Remland and I’m pleased my fittter recommended Remland as I hadn’t been aware of the company before hand. Overall I’m very satisfied and would recommend Remland to others.”
Helpful Report
Posted 3 years ago
Dr Barry S
Verified Buyer
“Good service. Items received with due notice given. Slightly spoilt by one item not being received when promised, however, successful efforts were made to remedy this.”
Helpful Report
Posted 3 years ago
Philip J
Verified Buyer
“Vinyl was slightly damaged at start of the roll. But more than enough material was provided I ordered 3x3.2m but 3x3.9 provided. As damage was in the first .5m this didn’t matter. Price was competitive.”
Helpful Report
Posted 3 years ago
Barrie C
Verified Buyer
“Good service and product. I would have given 5 stars but the carpet was not cut parallel with one end narrower than the other. Luckily it was OK with some careful cutting.”
Helpful Report
Posted 3 years ago
Ben B
Verified Buyer
“The ordering process was simple and straight forward, great price when you factor in free delivery. Would give 5 stars, however there was no communication on the day of delivery and as I was out at work, my delivery had to be left outside. It was all fine, but I would liked to have been in to take receipt.”
Helpful Report
Posted 3 years ago
Mrs Libby J
Verified Buyer
“Love the flooring. Painfully slow delivery though! Friendly, polite and helpful staff when I chased them about it.”
Helpful Report
Posted 3 years ago
Julie B
Verified Buyer
“I knew what I was looking for so was trying to find best deal. Remland were competitively priced and free delivery for orders over £75 which was great for first order. Unfortunately i hadn't ordered enough flooring (rookie error) so had to make an additional order. With second order I hadn't met minimum amount to qualify for free delivery which was unfortunate. With first order, delivery was fine. Was kept fairly well informed. Although judging by delivery driver's demeanor he was having a bad day! Order process so far for second order has been the same. Here's hoping by the time it is due to arrive Mr Delivery will be having a better day! There was some damage to the planks but not enough to warrant reporting or need replacement as they could be accommodated when fitting. I haven't had to have any contact with people. All straightforward ordering online and obviously I've already offered repeat business!”
Helpful Report
Posted 3 years ago
Mr Jamie A
Verified Buyer
“Very pleased with Remland carpets. Delivery was quick and prompt. Flooring was most definitely a lot darker than the picture shows but overall very happy. Thank you”
Remland Carpets & Flooring 4 star review on 28th March 2021
Helpful Report
Posted 3 years ago
Eric B
Verified Buyer
“Love our new bathroom vinyl so much we have bought more for the utility room and shower room.”
Remland Carpets & Flooring 4 star review on 25th March 2021
Helpful Report
Posted 3 years ago
Mr Bobby C
Verified Buyer
“The threshold met our expectattion - good solid product.”
Helpful Report
Posted 3 years ago
Mrs Sharon S
Verified Buyer
“Exactly what I wanted. Very happy”
Helpful Report
Posted 3 years ago
Mr John G
Verified Buyer
“Contact with the company and quality of product - very good. What disappointed was the twice delayed delivery with minimal information from the courier.”
Helpful Report
Posted 3 years ago
Remland Carpets & Flooring is rated 4.8 based on 4,380 reviews
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