Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,792 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st November 2025

Andrew T

Remland Carpets & Flooring 5 star review on 24th October 2025

NIGEL J

Remland Carpets & Flooring 2 star review on 19th October 2025

Simon T

978

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't used it yet as we are undergoing a bathroom refurbishment! Slightly disappointed as it is not as shown with small fish all over it! As it is with the fish being large ones in random places I am not going to see many! Delivery was as expected thanks.”

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Posted 1 year ago

“I purchased Leoline Velvetex Vesuvio Black Stone vinyl from Remland. I was very impressed with the quality of the product and how realistic the stone tile looks. Service and delivery was also very good. I would've left a 5 star review if it hadn't been for the fact that the cut length of the vinyl wasn't straight which left a small gap at my kitchen plinth. Thankfully my fitter managed to cut in a piece to hide the problem. When I highlighted the issue to Remland customer service they apologised for the inconvenience and refunded a token amount as a gesture of goodwill.”

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Posted 1 year ago

“Great price and quick delivery of my vinyl flooring, a minor gouge near the edge on the roll but it'll be waste anyway so no bother.”

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Posted 1 year ago

“Good price. Good quality.”

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Posted 1 year ago

“I haven't had the item long enough to decide how good it is but the delivery firm were the best I have had in recent years”

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Posted 1 year ago

“On the whole a good experience. I reached out to the online chat for availability a few times and each time they were pretty responsive on one occasion the online chat was in effective so I called and got a knowledgeable person. The free samples were delivered on time and a good size and quality. Delivery occurred as expected. The worst part was the delivery part just dumping it at the back door without even knocking and it was raining luckily it wasn’t a carpet although well wrapped! Would use again would prefer a different delivery partner though”

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Posted 1 year ago

“I needed a hard-wearing room divider of differing heights The one that I found was made of oak and although I needed to plane it down to the correct height I was able to complete the job to my satisfaction. The only minus point was that it was sold as a mole grey colour and when it arrived it was nothing like mole grey. I could see that a wood stain had been applied to the wood but it was a one-coat covering when it really needed two or three coats and then a polyurethane wood sealer applying to prevent the colour from bleeding when wet. It would be better if the wood had been sold as natural wood. However, I bought the products needed to complete the job and it looks good. The price was reasonable so I overall I would recommend the product.”

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Posted 1 year ago

“Very happy with the vinyl but the packaging could have been better because it was damaged both ends through transport.”

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Posted 2 years ago

“Good price arrived on time not fitted yet but all looks good”

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Posted 2 years ago

“Great value for money. Local supplier would have been double the price!!”

Remland Carpets & Flooring 4 star review on 9th September 2023

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Posted 2 years ago

“Fitter said good quality and easy to fit. Overall look not the best in a small bathroom as fish get lost by furniture etc, once the toilet unit and sink are installed I’ll lose 5 fish better for a large room due to spacing of fish”

Remland Carpets & Flooring 4 star review on 14th August 2023

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Posted 2 years ago

“First roll of vinyls very damaged but quick turnaround replacement.”

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Posted 2 years ago

“The coir carpet arrived one day later than advised by courier, but was well packaged and as advertised. It is of good quality and looks great now laid.”

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Posted 2 years ago

“Product as expected, insufficient info on delivery time.”

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Posted 2 years ago

“I do like the flooring however it is very thin so hoping it lasts a good few years”

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Posted 2 years ago

“The help on the phone was good. The product was good. The cutting wasn't great as 1 piece came 65mm too short but they have offered a refund or replacement. A bigger problem that is partly my fault is that I didn't check the email confirmation of my phone order, and 'powdered' had been changed to 'polished' concrete which is a very different colour. I haven't mentioned this to Remland yet as I feel a bit stupid for not checking carefully enough.”

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Posted 2 years ago

“Order placed. Delivered on time , staff very helpful & caring”

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Posted 2 years ago

“I cannot fault remlands, at first I went into store and they advised on my product and the amount required for the job, they advised also that it was cheaper to order it on line to cut cost if we were fitting it ourselves. Helpful, friendly and fast delivery when ordered on line. Thank you ***”

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Posted 2 years ago

“Great company, nice dealing with the staff online. Appreciate the idea, that as little as possible goes to waste, not so happy with the driver, same one as last time, not happy then either. Drops the rolls, take quick pic and is gone before you even have time to check the packaging. Happy with the carpet though.”

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Posted 2 years ago

“Attractive appearance, easy to order, fast delivery. Pleased with result”

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Posted 2 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,792 reviews