Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,854 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

Tell us how Remland Carpets & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Remland Carpets & Flooring 5 star review on 28th December 2025

975

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website, great product and good competitive price.”

Helpful Report

Posted 6 years ago

“Good service , quick and free delivery, low prices too.”

Helpful Report

Posted 6 years ago

“My second purchase and about to make a third and my daughter is about to purchase as quality price delivery very good”

Helpful Report

Posted 6 years ago

“Sent wrong size. Shocking service”

Helpful Report

Posted 6 years ago

Hello Rachel, Thank you for your review. We are really sorry that the wrong size was sent out of your vinyl. We are glad this issue is now resolved with a new piece being sent out and a discount voucher to use in the future for the inconvenience. Please accept our apologises for this inconvenience.

Posted 6 years ago

“Good quality carpet tiles. Well packaged, but let down by delivery which was promised for Friday and turned up the following Tuesday.”

Helpful Report

Posted 6 years ago

“The roll of bathroom vinyl was excellent and competitively priced.”

Helpful Report

Posted 6 years ago

“This is the second time I have ordered from Remland. The entire transaction from beginning to end was very efficient. Love the floor coverings abd woukd have no hesitation in recommending them to others”

Helpful Report

Posted 6 years ago

“Excellent service -ordered Thursday delivered in Devon on Mnday. Not yet fitted so cannot add further comment”

Helpful Report

Posted 6 years ago

“Fast delivery. Lovely to be able to get the mat cut to size and the right colour too!”

Helpful Report

Posted 6 years ago

“Great product and prompt easy delivery.”

Helpful Report

Posted 6 years ago

“Excellent response, shipping & product just as I expected. Result = a satisfied customer.”

Helpful Report

Posted 6 years ago

“I really enjoyed dealing with Remland Carpets. I called to check on delivery and they were very helpful. It arrived quickly. Being able to buy coir in a part metre is unusual and brilliant. Thank you”

Helpful Report

Posted 6 years ago

“Would rate product, communication and delivery time as very good BUT down rated review due to damaged goods on delivery. Unfortunately didn't notice until we unrolled ready for fitting as at far end of roll .Luckily had ordered half metre more than needed & the 2 tears were in the end cut off so didn't return so can't comment on Co's return policy.”

Helpful Report

Posted 6 years ago

“Ordered some samples which came very prompt. As pictured and excellent quality. They’re all so beautiful am having trouble deciding which to pick but when I do will most definitely place the order 😊”

Helpful Report

Posted 6 years ago

“First time I’ve used carpets. Very good service and delivery was quick and easy. I will be using them for all my carpet and flooring needs from now on. Thanks Keith”

Remland Carpets & Flooring 5 star review on 5th October 2019

Helpful Report

Posted 6 years ago

“Just ordered samples so far but found staff very well informed about carpets and gave excellent advice. Samples arrived promptly and were well levelled so could make choice easily.”

Helpful Report

Posted 6 years ago

“Very good service, I ordered only 4m2 of vinyl, unfortunately when this arrived the exterior was damaged in transit. I thought I may get away with this part being under a loo but found that the damage was deeper and the vinyl unusable for its intended purpose. i contacted Remland and they immediately sent out a replacement. Which i’m Yet to unwrap - but no damage on the exterior so I can’t fault their service and would use them again.”

Helpful Report

Posted 6 years ago

“A fantastic selection of flooring, I so pleased with the floor i choose great prompt service. I called to check it was in stock ,ordered online delivered on time .I would 100% use this company again .”

Remland Carpets & Flooring 5 star review on 4th October 2019

Helpful Report

Posted 6 years ago

“Exactly as ordered. Easy process and quick delivery.”

Helpful Report

Posted 6 years ago

“Delighted with the flooring we ordered. It arrived promptly and it looks lovely!”

Helpful Report

Posted 6 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,854 reviews