Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 885 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very good Delivered within the time frame”

Helpful Report

Posted 8 years ago

“Good delivery ,shame no communication after placing order.”

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Posted 8 years ago

“It was easy to order and they were easy to communicate with and my sofas were delivered when they promised. I will shop with them again.”

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Posted 8 years ago

“Arrived within the time promised, very pleased with the finished article,good service.”

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Posted 8 years ago

“Delivery came a little late and they were rushing and left the packing material in my garden. Service was good on my purchase. Not too pleased with the sofa and sofa bed. Material 0308 not very serviceable, very shady, shows dark patches were you have been sitting. Sofa creeks every time you sit on it with the springs. Would not recommend this material with kids or for long time use. Having to change cushions round every day to keep looking good. Quality could be better for the price, may even get rid and go for leather.”

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Posted 9 years ago

“We are very pleased with our Alston sofa bed. The quality is excellent, and the service was good from Relax. Delivery was slightly longer than originally indicated, but we were informed and the delivery service itself was first class. All this for a reasonable price. Thank you Relax sofas and beds!”

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Posted 9 years ago

“Very polite men even apologising for delay because of traffic accident”

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Posted 9 years ago

“Slightly slow in keeping me up to date on etd etc.. Had to prompt for updates although replies were swift and informative. Service re delivery very good. As this was a gift for someone with spinal issues it fitted the bill and has provided much needed support and enhanced posture. I am glad I was able to use your business a second time as I was and still delighted with my original Alston ixworth chair. Thankyou.”

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Posted 9 years ago

“Good communication with regard to delivery and efficient assembly of units by delivery personnel. Very pleased with the quality of furnishings delivered”

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Posted 9 years ago

“Very good service and communication”

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Posted 9 years ago

“The only negative comment is regarding the filling of the neck roll, it was insuffucient and caught up in the zip because it was not encased in a cover. I asked for it to be remedied but received a negative response. If it had been remedied I would have given 5 stars.”

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Posted 9 years ago

“Delivered on time and in accordance with the order. Friendly delivery men who assembled the settee which surprised me by coming in two halves and slotting together. Useful feature if and when I ever move!!”

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Posted 9 years ago

“Very comfortable, attractive and well made. We got the manual version which requires some physical effort to get it to recline and to hold it in an intermediate position. We would have got an electric version if there was a plug nearby. I think this would make the chair easier to use and enable the seat to be held automatically in semi recline positions.”

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Posted 9 years ago

“Good service and great communication, doing their best to meep you updated with the progress of your order. Would definitely use them again!”

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Posted 9 years ago

“Excellent service and quick response to queries.”

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Posted 9 years ago

“My order with Relax Sofas and Beds was delivered by arrangement, and the chair was as specified and has been fine.”

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Posted 9 years ago

“Very pleased with the bedroom furniture.. Excellent quality and good value for money (will be ordering another chest of drawers when I can decide on 3 or 5 drawers). Only criticism was that delivery days are very limited.”

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Posted 9 years ago

“The ordering process and phone contact was excellent.The goods are very good,and comfortable.The delivery and put together service was just ok.They arrived much earlier than had been told,as this was a early apt booked and the elderly people were sleeping in that room prior to the new bed arrival we needed the time to get them up and clear the room.Also although they put the beds up they were unable to tell us/demonstrate how they worked!!”

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Posted 9 years ago

“Delivery men a little rough and ready,damage settee and dinged front door.”

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Posted 10 years ago

“Delivery men a little rough and ready,damage settee and dinged front door.”

Helpful Report

Posted 10 years ago

Relax Sofas & Beds is rated 4.8 based on 885 reviews