Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 885 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service at Relax Sofas. Staff very friendly and helpful. Ordered two 2 seater Alstons Valencia sofas in Steel Slubby Plain colour and I am very pleased with them. They are lovely and comfortable and look great in the lounge. Completely transformed the room! Price was much cheaper than if I had bought them in store on the High Street. I was kept up to date with when they would be delivered and phoned a few days before to agree a convenient day and then text the day before delivery with a two hour time slot. I would definately recommend Relax Sofas and would use them again.”

Helpful Report

Posted 10 years ago

“Company very easy to deal with as staff available by phone to deal with any queries. Sofa arrived when expected and we are very pleased with it.”

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Posted 10 years ago

“Great customer service. great delivery lovely suite. Cant say anything bad, just really great service from my order to delivery A**************”

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Posted 10 years ago

“Very helpful staff and excellent product. This is the second time we have ordered from Relax Sofas and we will be doing so again in the near future.”

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Posted 10 years ago

“The service , from putting in our order to the suite being delivered was first class. The suite was erected in no time , the delivery men where very pleasant , gave good advice. Would recommend to anyone.”

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Posted 10 years ago

“Excellent service Delivery at date and time as quoted Staff friendly Would recommend them to anyone”

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Posted 10 years ago

“I have bought from Relax Sofas and Beds on 3 occasions and each time they have given consistently 1st class service. I could not begin to fault them. The carriers who delivered the furniture were also outstanding and I was very impressed by the whole experience. I am glad to recommend them.”

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Posted 10 years ago

“This was my first large order online which went very smoothly I am pleased to say with delivery as advised. I am very pleased with the product.”

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Posted 10 years ago

“Very pleased with the overall service of this company, everything on time. Good communication . Very happy with my sofas and chair. So much so my daughter and son in law went forward to buy theirs with this company on my say so. Delivery on time , the guys were good, did everything needed but not very personable.”

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Posted 10 years ago

“From the time I ordered my sofas everything went well, no unexpected delays, and I was kept informed about when the sofas would be delivered. I would certainly use the Company again.”

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Posted 10 years ago

“It is the first time I have ordered a Sofa online - and I was delighted with the service I received. The delivery guys were also very kind.”

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Posted 10 years ago

“Excellent service and website showing all the information that is required, quick easy transaction for payment and delivered on time. The matress ordered was as advertised and I am extremely pleased with the item. Relax sofas and beds, definitely does 'what it says on the tin'. Delighted thank you.”

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Posted 10 years ago

“I would recomend this company for it's service and reliability. The sofa bed I bought from them was advertised at the lowest cost around , but the service I received was tha highest around.”

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Posted 10 years ago

“Excellent service all the way!”

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Posted 10 years ago

“I see no reason to give anything but very good. Ordering was easy and when I asked a question the answer was swift and answered the question. The delivery people weren't very friendly, they were extemely fast and efficient, if they are part of the deal then change my score to just good as no time allowed for even a cursory glance over goods before signing. Please note this is not a review of the product as unfortunately this failed to reach expectations.”

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Posted 10 years ago

“Excellent service throughout. We are delighted with our purchase and should have bought a new three piece suite years ago.”

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Posted 10 years ago

“Best price and delivered more quickly than estimated. Helpful delivery men. Can't ask for more!”

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Posted 10 years ago

“Great choice of different styles, leather and colours and all at a competitive price. Delivery came within a reasonable time-frame and the delivery drivers took every care to avoid damaging either the furniture or our home.”

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Posted 10 years ago

“Great service & good communication during order and delivery process. Happy to recommend :-)”

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Posted 10 years ago

“A very good service from ordering our sofas up to and including the delivery. The delivery date and time was kept to and I got a call in good time before the delivery to tell me they were on their way. The men were very careful of my new carpet and with the unpacking and were cheerful and pleasant. An all together excellent service.”

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Posted 10 years ago

Relax Sofas & Beds is rated 4.8 based on 885 reviews