Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.94

3.9 Rating 704 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite ecpensive to find health insurance for a family of 4 but worth it for the peace of mind... especially when you have young children. The insurance is good with Regency and out of the plans i have seen it cost the least for a comprehensive option. Have used it quite a few times, nothing serious. It includes all our annual check ups and gp visits aswell as for major medical needs. My experuence has been good with every claim being reimbursed within a day or so.”

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Posted 4 years ago

“Super good value health insurance plan. Really comprehensive and comes with fantastic service. Now in my 4th year with Regency, made a few claims early on and they paid the hospital directly and sorted everything out with no problems. Havent made any claims in the last year. The price doesnt go up much each year. Will renew again for next year.”

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Posted 4 years ago

“Thank you to Emma and the team at Regency for your professionalism and continuous help and support. Whenever I contact them, they respond quickly.”

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Posted 4 years ago

“Amazing service for their health insurance claims processing. Really quick and very friendly. Was expecting loads of obstacles but submitted a claim to them via email and a lady responds to me within an hour saying they have everything they need and will settle immediately. Best health insurance company by far.”

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Posted 4 years ago

“Good service from regency. Really easy to get what you need from them.”

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Posted 4 years ago

“Much lower priced health insurance cover through regency. Overall good service. Can not complain about anything.”

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Posted 4 years ago

“Been covered with regency health insurance for 4 years. Only made a couple of claims but they were paid in full and quickly. Price is pretty stable, not too much increase. Cover is quite good. They have some additional benefits like counselling, fitness etc that i havent used yet... maybe next year.”

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Posted 4 years ago

“Thank you to Regency. I submitted claim to them on Monday, got a reply from one of their people within an hour. Very friendly. Received claim money next day. Excellent sevice.”

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Posted 4 years ago

“I would recommend rgency health insurance. Been covered by them for almost 10 years and so far they havent put a foot wrong. Claims taken care of quickly. Price is stable. Plan is comprehensive.”

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Posted 4 years ago

“Comprehensive, professional, all tound good service and value.”

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Posted 4 years ago

“Wonderful experience with the health insurance. Made a claim this week and i got a very friendly response within hours for them saying they were looking at it. I then get a notification the next morning saying i have been paid and it is in my bank account. Bravo”

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Posted 4 years ago

“I had a great experience with this company. The customer service was quick and efficient!”

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Posted 4 years ago

“Thank you to the people at regency for excellent service. Last week was the first time i used the health insurance plan when i went for a routine check up. I have already received a full refund of all the costs. Really quick, easy, and in my bank account already”

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Posted 4 years ago

“I am happy witgh Regency medical plan and will recommend. The staff contact me often to check if I am good. They often give me extra benefits free of charge. This year they added councelling, then a month later they gave me a fitness benefit, then yesterday a free nutrition benefit. The plan is very comprehensive, the claims paid quickly. Very happy!”

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Posted 4 years ago

“Very Bad experience with Regency. I want share my bad experience with all viewer, After 4 month join the regency one day , In last month 19th August 2020 i am suffered my stomach pain during that time i went to Siloam hospital Cikarang area Near by Jakarata Indonesia. Doctor check and they want admit to me for take some test and Hospital staff send request to Regency for approval and i also call to Compare.com person also and regency person contact him and he reply to me ok you don't worry we will help you please send approximate amount and send to us hospital detail i sent to all detail and after that hospital also send amount detail for approval. They send approximate $ 800 USD near about amount need for this problem doctors also send all detail why we want admit his person. But this email Regency person not contact us i waited ther 6 hours after that i go to another hospital for treatment on cash basis. But i appreciate to Regency team on 15th September he contact me by email and ask to me sir your payment not release up to now, for payment his service very good but if person suffered he is not contact him and claim also not approval”

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Posted 4 years ago

“Very friendly team at Regency Last week I made my first claim with regency health insurance and was very impressed with everything. They are extremely professional and understand the medical industry so it was helpful to have them guide me through it.”

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Posted 4 years ago

“Good experience using Regency health insurance. I recommend them to anybody needing cover. I have been insured through Regency expat health insurance for the last 5 years. They are really good value and a lot cheaper to buy than most other insurance options out there. I have submitted quite a lot of claims over the years and always had a super quick reimbursement of them. The last claim was for a stay in the Bumungrad hospital in Bangkok. I went in with stomach pains and was admitted to a hospital bed. My wife called Regency and within 1 hour they had contacted the hospital and guaranteed all the bills directly so that I didnt need to pay anything myself. I was in an amazing private room, the hospital staff were great and the people at Regency kept in contact with me and my family all the way through to make sure that I was ok. It ended up being gallstones. I am ok now but am incredibly grateful to Regency for being so caring and so responsive during this very worry time. Thank you!!!”

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Posted 4 years ago

“Really great experience with Regency. Submit a claim and they respond same day with a call to ask a couple of questions. Professional and friendly. Got paid the next day”

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Posted 4 years ago

“I love regency! Fair price good tracking of claims and amazing customer support! Never had any issues and was always well treated!”

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Posted 4 years ago

“Really great comprehensive cover. They contact me regularly to upgrade my benefits and give more stuff free. Best health insurance.”

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Posted 4 years ago

Regency for Expats is rated 3.9 based on 704 reviews