Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.98

4.0 Rating 657 Reviews

75 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

4.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good process and fast claims within 24 hours thank you Regency.”

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Posted 7 months ago

“Very good service and just renewed my policy with Regency. Thank you so much for the best services and fast claims process every time.”

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Posted 7 months ago

“Brilliant service! Just became a client here and the packages they offer are super worth it. Thank you to Regency for giving me the best treatment possible. Will definitely recommend this insurance to other expats for sure.”

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Posted 7 months ago

“The best insurance company, claims paid back fast and everyone there were very polite and responsive in all ways. Thank you so much.”

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Posted 7 months ago

“This company will take your money however when you have to file a claim you will find out that they will deny you coverage under all kinds of pretexts. I do not recommend”

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Posted 7 months ago

“I would like to thank Regency for helping me with all my claims process. Really fast and efficient. Thnak you.”

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Posted 8 months ago

“promise a lot and don't pay. Be careful with this offshore company”

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Posted 8 months ago

“This is to compliment how happy I feel about the plan that my family and I have which covers almost everything and I got my claims back with one day which is super-fast compared to other insurance companies. I have made several claims here and there since I travel a lot and I feel like it is perfect due to how efficient the process is from the start till the end.”

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Posted 8 months ago

“Thanks for making the process easy. I hope I never make a claim, but if I do; I hope it is as easy as it was to make my payment :)”

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Posted 8 months ago

“I have just renewed with Regency and I can confidently say that they really do make everything so smooth and effortless. Very helpful and kind people who do all the work”

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Posted 8 months ago

“Brilliant, amazing service. The BEST insurance for expats ever found.”

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Posted 8 months ago

“Excellent customer service with full care and help from the team. Thank you so much. I feel more than pleased to be a client here. The team have always reached out to help me with all my problems and made sure I got their emails within 24 hours. I have not had any problems being a client here at all and I am on the premium plan which I believe is the best plan to have since it covers so many things, and I always am treated nicely by their customer service team. Thank you once again for supporting me with all my inquires for three years and counting for Regency!!”

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Posted 8 months ago

“The company has given me excellent service and received my claims back within 24 hours which is really fast for my injury which was very big, and the process was long. However, Regency made it very short, and I managed to get my money back fully in no time. This made me trust Regency one hundred percent since all the people there answered my question in the most professional and knowledgeable ways. Thank you so so much Regency For Expats.”

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Posted 9 months ago

“The positive reviews are all real since I am a client here as well and honestly, I have been treated so well with all my inquiries and all my processes for everything went smooth. The customer service team is the best! They followed up with me renewals and always made sure they replied back to me asap with all the questions that I have. Thank you so much Regency.”

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Posted 9 months ago

“Super quick claims turnaround. Best service from an insurance company”

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Posted 9 months ago

“Hey guys! This review is right from one of Regency’s longest client. I have been a client here for over 6 years and still going since there is nothing that I feel unhappy about and therefore really want to recommend this insurance for any expats. My claims were always paid back super-fast and the people working there are all super nice and caring.”

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Posted 9 months ago

“Regency For Expats is the best insurance company. The claims get paid back so fast in less than a day. Also, I have been a client here for such a long time and I feel that they have treated me well with care. The employees there talk in a very professional and friendly way through both calls and emails. I feel that they really follow up with my case every time I have to make a claim.”

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Posted 9 months ago

“Had an urgent claim and got my money back within a day without any chaos or problems. Super impressed with Regency since this is my first claim since I had Regency and I am more than impressed with their fast and effective way of working. Thanks a ton for making my life way easier and saving so much of my money and time.”

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Posted 9 months ago

“The review about regency is either 5stars or 1, obviously shows the 5star rating is suspicious. you want to know the truth about this company, you should start to read the 1 star review first. I live in Thailand and I bought their insurance covered major medical , I had scooter accident and claim for my hospital operation fees. My international driving license shows black and white that I can drive car and scooter, and I get part of the compensation back very fast from Road Accident Victims Protection Company. The local insurance you get when rent a scooter here. but regency refused to pay back and says this claim does not fit into their approved claim system, despite I showed my international driving license. - [ ] I decide to use the legal way to settle this case. And asked their office address in Bangkok. One stuff named Rosie said here is an physical office in Bangkok but she can’t give me the address. And another stuff named Maria later said there is no office in Bangkok. What kind of company is that have stuff lying like this. I send my conversation with Rosie to Maria that Rosie clearly said here in Bangkok have a office but Maria still trying to find excuses which the answer doesn’t make any sense. - [ ] I checked regency only registered in Nevis, an off shore taxes free place. They can’t even tell you a physical address, when there is a dispute, you can’t even talk to them face to face. I’m not going to give up on this and if you want to buy insurance from this company, please read my story as a reference!!”