Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.13

4.1 Rating 320 Reviews

74 %

of reviewers recommend Red Oak Wear

4.1

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

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“Considering the expense and the huge hike in postage price I would have expected to have received the item to arrive a lot sooner, these extraordinary high prices have never made sense but we do it for the children, which I've never had a problem with, but charging soo much, if at all for postage is ludicrous.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review and I am sorry you are disappointed with both the price and the service. If I could take a moment to explain. Leavers Hoodies are requested and arranged by the School and as such, it is the school who make the decision about the postage. With a lot of our schools, they actually receive the hoodies in bulk which saves the parents money on delivery. However, as this is quite a large secondary school, the administration involved in this would be quite time consuming for them. It is always difficult as a smaller business to compete with cheap and free delivery services of the larger companies such as Amazon but we simply cannot apply the cost savings that they would be able to. Our delivery costs take into account other aspects such as the time it takes to process / pack orders etc. In terms of the speed of delivery. Again, we have to leave the listing open for a period of time agreed with the school. This is because the leavers hoodies are a 'bulk produced' item so we have to wait for the listing to end before we can put into production. We do give as much information on this as possible on the listing itself and do clearly state both the Listing Closing date and the production time after this date.

Posted 1 year ago

“Where is my package??”

Helpful Report

Posted 1 year ago

Good Morning Qudsia. I am sorry you do not seem to have received your order. As stated on the listing, all leavers products were being sent to the school. Your order was sent to the school on the 26th June. Could you please speak with the school to locate your order. I am sorry they did not relay this to you as well.

Posted 1 year ago

“Very good quality uniform and quick delivery m. Prices are not too expensive either quite cheap in my experience which is great having got three children from the same school.”

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Posted 1 year ago

Thank you for your positive review, it is always lovely to hear that we are providing both good products at affordable prices and also providing a good service.

Posted 1 year ago

“Placed an order expecting delivery to be 2 weeks and it arrived within one week. I needed to add to my order and the lady on the phone was very helpful and accommodating. Items seem to great quality.”

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Posted 1 year ago

Thank you Jane for taking the time to review your experience with us. We are always happy to receive positive feedback about both products and service.

Posted 1 year ago

“They come up very skinny in size. Arms were long enough but even buying a small my son will grow out of it really quickly especially since its not jumper weather when they get sent out. They should do tshirts instead.”

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Posted 1 year ago

Thank you for your honest review and we are sorry you're not entirely happy with your purchase. Unfortunately, it is always difficult when buying items online as we only have limited measurements available from our suppliers and each child is individual in size. In relation to the T-shirts. We do specialise in both Leavers Hoodies and T-Shirts but we are governed by the wishes of the school or the hoodie co-ordinator as to what we are allowed to offer. We will feed your thoughts back to the school for next year.

Posted 1 year ago

“Ordered a Leavers Hoodie and T shirt for my Yr 6 son. It arrived promptly and fitted well, it was good quality too.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your experience with us. We are glad you are pleased with both the service and the clothing.

Posted 1 year ago

“Online order delivered with speed - less than the predicted range - so in good time for the boy's upcoming half-term. They have been used already on the warmer days and look smart and neat. Grandad”

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Posted 1 year ago

“My daughter is very happy with her leavers hoodie which is true to size, fits well, good quality and very comfortable to wear. Communication about delivery was excellent. Thank you.”

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Posted 1 year ago

Thank you Suzanne for taking the time to review your experience with us. We are very happy it was such a pleasant one for you both in terms of the service you received and the quality of the product.

Posted 1 year ago

“Good quality and speedy ordering and delivery”

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Posted 1 year ago

Thank you so much for taking the time to review your experience with us and we are very glad you were pleased with your experience.

Posted 1 year ago

“Great quality and very reasonably priced. Also turned around quickly. Really impressed”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased with both your purchase and the service received.

Posted 1 year ago

“Very comfortable and high quality.”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased with your purchase.

Posted 1 year ago

“Red Oak supplied us with our Leavers hoodies and we couldn't be happier with the excellent customer service we received, the efficiency and ease of the entire process (from design, to ordering, to production, through to delivery), and the quality of the final products. Our Leavers LOVE their hoodies. Thank you so much.”

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Posted 1 year ago

Julie thank you so much for your review. We were so pleased you came to us for your hoodie requirements and even more pleased that the experience you had was a good one.

Posted 1 year ago

“Very nice and the material is quality”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased your purchase.

Posted 1 year ago

“Clear communication, quick delivery and great quality. Thanks”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased with both your purchase and the service received.

Posted 1 year ago

“Really good quality. Material is soft and washes well. Daughter says its lovely and warm without being heavy. Sizing is just right.”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased with your purchase.

Posted 1 year ago

“Perfect size perfect fit 👌 fantastic quality and washes lovely 100% happy 😊”

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Posted 1 year ago

Thank you for taking the time to review your purchase. We are glad you are pleased with both purchase.

Posted 1 year ago

“Excellent service 👍🏽”

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Posted 1 year ago

Good morning Abiola. Thank you for taking the time to review the experience you have had with Red Oak Schoolwear and we are very pleased it has been a positive one

Posted 1 year ago

“Very happy thanks”

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Posted 1 year ago

“Good quality, quick delivery thank you”

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Posted 1 year ago

“I haven’t got the parcel yet as the Royal Mail says they’re no one at home. I put an alternative choice to leave it in front of the door, but they didn’t. However, I stayed at home and no one came, then I got an email saying we missed u . Just Royal Mail …… I wrote many times just leaving it in front of the door”

Helpful Report

Posted 1 year ago

I am sorry to hear that you have had issues with your delivery. Unfortunately, as hard as we try to get parcels out in a timely manner, occasionally our delivery partners do let us down. As the party shipping the goods, we are unable to progress these deliveries on your behalf as often, they will only speak with the recipient. I will of course log your complaint with our Royal Mail representative and I hope that this is an isolated event.

Posted 1 year ago

Red Oak Wear is rated 4.1 based on 320 reviews