Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.17

4.2 Rating 214 Reviews

77 %

of reviewers recommend Red Oak Wear

4.2

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely product, school leavers hoodie - very pleased with it, thanks”

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Posted 10 months ago

Thank you for the lovely review. We are very pleased that you are happy with your purchase.

Posted 10 months ago

“Quick delivery Easy to navigate website Helpful staff on the phone”

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Posted 11 months ago

Thank you for your lovely review. We are happy to have helped.

Posted 11 months ago

“I paid for my daughter's leaving sweat shirt to be posted to my house, instead it was sent to the school. Why ask what I want if its ignored anyway. Paid £4.95 for what?”

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Posted 11 months ago

Thank you for your review and I am sorry to hear that you are disappointed with our service in this instance. We do give instructions to the school to pass on to the parents regarding ordering using the FREE school delivery option. I am sorry if the school did not pass these instructions on to you. The school DO NOT allow us to send these hoodies out individually and insist that they are given out at the school. Unfortunately, our website does not give the option to disable the facility to pay for delivery, which is why we are so careful to let the school have the instructions to save the parents delivery. If you had contacted us, we would have been more than happy to refund your delivery cost for you and of course, I will happily do so for you now.

Posted 11 months ago

“Rubbish service”

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Posted 11 months ago

Good afternoon Victoria I am sorry that you are unhappy with the service we have provided on this occasion. If you would be happy to let me have some more details then maybe I can look into this for you? If you would like to discuss this further, please feel free to email me on schoolwear@redoakroller.co.uk

Posted 11 months ago

“Satisfied.”

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Posted 11 months ago

“Easy to order came quickly sizing perfect wash well”

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Posted 11 months ago

“Thanks. Great service.”

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Posted 11 months ago

Thank you for taking the time to review Red oak School Wear. We are glad you were pleased with the service you received.

Posted 11 months ago

“Great customer service, prompt response to any query’s you have. Fast delivery, good quality items with good sizing”

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Posted 11 months ago

“Very happy.”

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Posted 11 months ago

Thank you for your positive review and we are very glad you're pleased with your purchase

Posted 11 months ago

“Lovely colour for the jumper, nice lettering, lovely quality to the material. Sadly the sizing I feel has come up small and the deadline had passed once jumper was received to be able to reorder another.”

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Posted 11 months ago

Thank you for your positive review and we are very glad that you are pleased with your purchase. If you would like to contact us via schoolwear@redoakroller.co.uk we might be able to help with a re-order.

Posted 11 months ago

“Easy to navigate website and excellent delivery time, very pleased, thank you”

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Posted 1 year ago

Thank you for the positive feedback. We are very pleased that your shopping experience with us was such a positive one

Posted 1 year ago

“This is our 2nd batch of PE t shirts as the other ones have shrunk in the wash. Also disappointing the deliver free to school option has disappeared and postage is almost £5 just for 2 t shirts.”

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Posted 1 year ago

Good afternoon Helen. Thank you for your honest review and I am sorry that in this instance you are disappointed with the quality of the t-shirts. I would be happy to raise this issue with the school to see if they have had any other negative feedback. In terms of the deliver to school option. This isn't something that we offer on any of our standard school uniform items as it causes extra work and administration for the schools themselves. We only use this option for bulk ordered items such as leavers hoodies. We do however offer a free delivery option for all orders over £45

Posted 1 year ago

“Fantastic service.”

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Posted 1 year ago

Thank you for the positive feedback. We are glad you were pleased with the service you received from us.

Posted 1 year ago

“Dispatched quickly”

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Posted 1 year ago

“Excellent service as usual. Very helpful indeed on the telephone regarding measurements. So much correct and good advice given followed by an excellent delivery service.”

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Posted 1 year ago

Hi Lisa So glad you're happy with the service you received.

Posted 1 year ago

“Uniform arrived quickly, good quality and fits well”

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Posted 1 year ago

Good morning Toni Thank you for the review and we are glad you're pleased with your purchase

Posted 1 year ago

“Staff are so helpful and accommodating service is fantastic would definitely recommend”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

Good afternoon Kararzyna Thank you for taking the time to place such a lovely review. We are only too pleased to help

Posted 1 year ago

“Not happy with the delivery process. Pay £5 delivery and it's not tracked, so guess what royal mail think is okay to do when your not in? throw it over your garden gate, don't leave a calling card and allow your goods to get spoiled by the rain. I have no idea how long it sat in the garden but we have had down pours of rain so it got into the packaging. Not happy!”

Helpful Report

Posted 1 year ago

Good afternoon Roberta I am so sorry to hear that you have had problems with your delivery. Unfortunately, with smaller packages we are unable to use a courier service without increasing our delivery costs and for logistical reasons we are unable to use a tracked service with the Royal Mail. We do send most of our parcels out in waterproof bags, which I believe was the case with your order. I would urge you to take this matter up with your local sorting office as your parcel should certainly not have been treated this way. Kindest regards

Posted 1 year ago

“Easy to use website and quick delivery. Very happy customer.”

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Posted 1 year ago

Thank you for the positive review - we do love a happy customer :)

Posted 1 year ago

Red Oak Wear is rated 4.2 based on 214 reviews