Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court, 14B Chequer Street, St Albans, Hertfordshire
Rating: 4.36

4.4 Rating 5,176 Reviews

64 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727 238 010

Email:

info@reallymoving.com

Location:

Eclipse Court,
14B Chequer Street,
St Albans
Hertfordshire
AL1 3YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Receive some removal quotes and phones. That part was fine so far. As a bonus, shortly after submitting my phone number, I received messages from 3 oriental beauties. All reported and blocked. Privacy?”

Helpful Report

Posted 3 years ago

Hi Jacek, When you submit the quote form on our site, you will have opted in to be contacted only by the companies you received quotes from. This is to get more information and follow up/personalise the quote. We do state this on the quote form and most of our users find this helpful in finalising a removals booking quickly. We do not share your information with anyone but the companies you received quotes from. We are not sure what you mean in your description of the people calling you. We can confirm you will only have been contacted by removals firms. Kind regards, reallymoving

Posted 3 years ago

“A good service / website but most of the conveyancing companies on here seem to have awful reviews online.”

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Posted 4 years ago

Thank you for taking the time to leave us a review and we're glad you liked our website. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you again for your feedback. reallymoving

Posted 3 years ago

“number of stars or Reviews don't always guarantee excellent service.”

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Posted 4 years ago

We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback seriously and would love to learn more about your experience so we can improve our services. Please contact us at info@reallymoving.com at your earliest convenience so we can make this right! Thanks, and have a great day. Reallymoving

Posted 4 years ago

“I received only one quote within 24 hours. The others came after 4 days but as all these wanted a list of removal items or to come and visit I did not get these quotes until 6 days after using your service - not exactly 'instant quotes'. I was however pleased with the first quote and accepted it.”

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Posted 4 years ago

Thanks so much for taking the time to review our service – we’re glad you found us helpful! We wish you the best with your upcoming move. The reallymoving team

Posted 4 years ago

“Got 3 good quotes, but all were based in England and we wanted a local buyer in Wales. I quote got the wrong am ount for stamp duty. Found local solicitor myself and price was comparable to quotes.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. We're glad you found our website easy to use. We have a range of companies on the panel, some that are based solely online, and some that offer more localized knowledge and it does of course completely depend on your preference as to what works for you. We are actually currently working hard to build our coverage of more localized firms as they can sometimes offer invaluable local knowledge that online firms might not always be able to provide. Thank you again for the feedback and I will pass this on. Wishing you all the best with your move! Reallymoving

Posted 4 years ago

“It said instant quote, but 4 out of the 5 quotes were TBA..”

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Posted 4 years ago

We apologise that you received TBA rather than advance quotes – we can see how this would be frustrating. We always encourage our partner firms to give quotes in advance, and will be following up to improve this issue. Thank you for your feedback and we wish you the best with your move. Reallymoving

Posted 4 years ago

“Got 3 quotes, all seems reasonable, but on contact 1 of the quotes went up from approx £850 to £1,900! Feels like initial quote just click bait”

Helpful Report

Posted 4 years ago

Thank you for using our services and taking the time to leave us a review - all feedback is greatly appreciated! Whilst we try and make our quotations as accurate as possible, particularly with conveyancing, some matters can be more complex than others and therefore, they can only be quoted on a case-by-case basis. There is a rarely a 'one size fits all' type approach with conveyancing, so whilst we will always ensure the quotes are as accurate as we can, once the conveyancer picks up the request, they may discover that more work is required than initially though, which can result in price increases. The quotes given are for illustrative purposes. We hope the Conveyancers that quoted you gave you a call to discuss this, but if there were any issues, feel free to contact info@reallymoving.com and we can look further into this for you. The good thing about our site is it does generally take away the hard work for you – rather than sifting through google to find reputable firms, you can rest assured that all of our partners are thoroughly vetted before joining our panel making them reputable, and we work hard to build a strong catalogue of feedback to help you make your decision. Many of our customers enjoy the fact that with us, everything can be found in one place. Whilst you may not have received specific quotes, we hope you still found this feature useful. Wishing you all the best for your move, reallymoving

Posted 4 years ago

“Found a company to use (as not not used so can’t really rate) but gave a 3 due to there being a couple of good removal companies and at least 1 dodgy!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review and we're glad you found our website to be useful for the most part. We're sorry to hear you received poor service from one of our partners and would be happy to hear more about who you used and what happened if you'd like to email info@reallymoving.com. We wish to reassure you that we thoroughly vet all the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. Here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners Thank you for your feedback and hope to hear from you soon. reallymoving

Posted 4 years ago

“I asked for conveyancer recommendations. You gave me 3. Two were pricy compared with estate agent offerings ' in house'. Probably that's just reality. The inexpensive one had terrible Trustpilot rating.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We apologise that you didn’t receive enough quotes in this case to be useful. We assure you, in most cases you will receive quotes in advance. Our system works based on which firms are available for those dates in your area. Unfortunately in this case we had limited firms who were able to quote. We wish to reassure you that we thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you again for your feedback. reallymoving

Posted 3 years ago

“Service was quick and companies contacted us and have made appointments to visit and quote. One company Freight Trans Removals made an appointment which they did not keep and made no contact with us to explain why.”

Helpful Report

Posted 4 years ago

We are sorry to hear you had a negative experience with a partner. You will receive an automatic review email, which is the easiest way to feedback. (It is worth checking your spam inbox) If you would rather speak to a member of our team directly, please email info@reallymoving.com. Kind regards, Reallymoving

Posted 3 years ago

“had only 2 quotes one of which was already booked for the date required”

Helpful Report

Posted 4 years ago

We’re sorry that you didn’t receive a useful amount of quotes to compare in this case. Our system is based on firms in your area, according to their availability. It seems that at this point we didn’t have enough firms able to offer a variety of quotes. Our partners are encouraged to switch off their accounts if they do not have the capacity to take on work. We would love to hear more about who you used so we can get in touch with them to remind them of this. Please feel free to email info@reallymoving.com Thank you again for your feedback. Reallymoving

Posted 3 years ago

“They suggested a firm that is based solely in Sri Lanka, and yes it did have good reviews, but a lot were 1 star. I only found out that they in Sri Lanka by looking at the reviews. So make sure that you actually read some bad reviews to find out what the problem is. I had three quotes and the above company were the cheapest. Another it was quoted, but when i received an email from the company the price had increased. Make sure you look at extras, which are not necessarily in the initial quote.”

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Posted 4 years ago

“Expensive! Not much more to say”

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Posted 4 years ago

“Works well as a quick way to get hold of multiple removers. However the “quotes” provided are based on too little information to be in any way accurate. One quote for my 3 bed house came in at ~£400 and was revised upon survey to nearly £1000. That said, I was contacted my multiple removers, all of whom already knew they had availability on my required date. So some benefit there, just not quite what was advertised”

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Posted 4 years ago

“Just looking at prices for a future sale.”

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Posted 4 years ago

“I thought I was going to get quotes from local companies.”

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Posted 4 years ago

“We only got one company that come back to us. So nothing to compare them with”

Helpful Report

Posted 4 years ago

Hi Susan, Thanks for your review. At the moment as the industry is so busy, some areas don't have as many partners, which limits our ability to offer multiple quotes. We realise this doesn't help you to compare, and we apologise. We are doing our best to make sure every user has a few different options available to them. We wish you the best with your move, reallymoving

Posted 4 years ago

“I was hoping to get prices from a few local solicitors/ conveyancers but only got one price from an online firm (who look pretty good to be fair).”

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Posted 4 years ago

“Web site easy too use but the quotes were over the top. Found cheaper and just as qualified on my own!”

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Posted 4 years ago

“Very quick but quotes are only rough guesses to get a foot through the door. And the phone started ringing before I had read through the email with bidders pushing rather too aggressively to come and give a proper quote. Very off-putting!”

Helpful Report

Posted 4 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,176 reviews