The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.72

4.7 Rating 1,899 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 19th January 2025

Anonymous

Anonymous // 01/01/2019

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“I bought 2 bottles of flood damaged goods, a bit of a "whisky tombola". The bottles were priced at £49.99 each. I received one bottle that was worth around £55 and one that was worth around £38, so not a great result from my perspective! The service was good, although the delivery took quite a while to come, but the end result was not great, but I guess it was a pot luck purchase!”

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Posted 3 years ago

“Great Service, thanks.”

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Posted 3 years ago

“helping out amazing people and company in such a difficult time.”

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Posted 3 years ago

“First time ordering from the RGWC and the experience was really good. I’m glad the whiskey community came together to help them out after the London floods. Keep doing what you’re doing guys!”

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Posted 3 years ago

“Quick and well packaged delivery. Would recommend.”

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Posted 3 years ago

“A make believe flood sale to sell £40 whisky for £60 I won't fall for it again”

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Posted 3 years ago

“Great company doing things the right way to meet the needs of their customer base. Keep up the good work.”

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Posted 3 years ago

“I know for a fact that all you did was charge people £50 and hand out bottles of whiskey that retail for £39. I was a part of a group of 16 people who all entered into this scam and we all got the exact same bottle of whiskey (fancy that coincidence). This was not what was advertised and is an absolute joke and your company should be ashamed of how you went about it! Never Again!!! What was a possible subscription acquiring move became one negative for your NPS! I work in the SAAS space in the food sector and will actively ensure nobody I know ever ever orders from you if I can. Terrible company, no values and the only comforting thought is that while you’ve scammed people this time, every single one would have googled the price of the whiskey you so called sent in a lottery and they don’t forget. Every sale you made is a lost customer for life”

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Posted 3 years ago

“Excellent service and lovely friendly people”

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Posted 3 years ago

“I recently got a Lucky Dip flood whisky and am very happy with it. On top of this, it came with a really nice taster bottle. The communication from the company and the service has been excellent.”

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Posted 3 years ago

“Nice selection of whiskies”

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Posted 3 years ago

“I’ll not be giving you any more business. Farming out 100’s of £30 unwater damaged bottles as £45+ Water damaged bottles because the “opportunity” presented itself shows your true business model. I know I’m not alone as everyone I know across the online whisky groups ended up with the same guff. Cheap way of loosing customers, but you only fool me once!”

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Posted 3 years ago

“Excellent price and quick delivery.”

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Posted 3 years ago

“Really fun blind whisky tasting!”

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Posted 3 years ago

“Present for my partner, he was really pleased and loved it.”

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Posted 3 years ago

“Always quickly with delivery”

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Posted 3 years ago

“Bought a raffle bottle of whisky and enjoyed a free dram also. Good communication. Delivered in good condition. Will definitely buy from company again.”

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Posted 3 years ago

“Almost everyone I know got the same glenturret bottle including me Also some difficulties with the delivery was upsetting”

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Posted 3 years ago

“I only buy my whisky from these guys. The last of which was from the flood sale, great service as always.”

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Posted 3 years ago

“I bought 4 tickets to the raffle and got one small free gift. A friend who bought one ticket also got one free gift. Surely I should have got 4? I would also say that all 4 of the whisky's I received were all underwhelming. Then the long deal in sending things out. I know you blamed couriers but I was expecting the goods to be shipped at the beginning of the week as you stated on your literature and not on the Friday when the courier then let you down.”

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Posted 3 years ago

The Really Good Whisky Company is rated 4.7 based on 1,899 reviews