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The Really Good Whisky Company Reviews

4.7 Rating 1,910 Reviews
94 %
of reviewers recommend The Really Good Whisky Company
4.7
Based on 1,910 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
The wrong whiskey was sent, but a refund was issued. The staff was very friendly. One star deducted because the refund was only issued after repeated requests.
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Posted 3 months ago
The actual beverage is excellent, my issue was with delivery time. It took about 6 weeks for me to get it.
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Posted 7 months ago
Great selection and easy ordering - would have been good to have a gift option to put a note in and even a card.
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Posted 10 months ago
Good selection of product, and quick response to order.
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Posted 10 months ago
Very good and responsive customer service! Received whiskies safe and sound in good packaging.
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Posted 2 years ago
Good delivery and responsive team when responding to my questions.
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Posted 2 years ago
Good choice of whisky
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Posted 2 years ago
Efficient service
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Posted 2 years ago
Good customer service. Took immediate action once contacted. Ordered items received in good order.
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Posted 2 years ago
Great company and quick delivery, well packaged too avoid breakages .
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Posted 2 years ago
Swift delivery, competitive prices. Might have expected free delivery on an order North of £150.
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Posted 2 years ago
Great whisky, well packaged.
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Posted 2 years ago
rapid and good communication to a question and good recommendation
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Posted 2 years ago
Supplied me with the whisky I wanted and delivered in good time. Thanks.
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Posted 2 years ago
Beautifully presented but felt like the selection wasn’t quite worth the money given the budget-whisky options included, such as Famous Grouse. Would have been nice to have some information about the whiskies with the tasting set.
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Posted 2 years ago
As good as any site I've visited, there were no problems with shipping & usually well-priced.
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Posted 2 years ago
The box set itself is great. My partner is very excited to try everything. Your customer support team is excellent. They responded promptly to my emails, were very friendly, and certainly tried their hardest to get my order to me. My only disappointment is it took 5-1/2 weeks to be delivered. My 1st order was lost in transit. The 2nd order was sent in an expedited manner, but still took 3 weeks to arrive. I am very understanding that it’s the busiest shipping time of year, but was shocked it still took so long.
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Posted 2 years ago
Cask explorers sessions. I seem to have fallen off your list of emails that tells us what the four whiskies were and please will you stop waving the bottle about in the report section. A box in front of and out of the sight of the camera to put the bottle on while you tell us the % and £ - then I can get the spelling right.
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Posted 2 years ago
Took a little longer than I thought for delivery. But, didn't realize it was coming from the UK. It was a gift, so I heard it was really tasty.
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Posted 2 years ago
Ordered a whiskey advent calendar as a gift and it was a huge hit. Fast shipping even with everything going on in the world and the whiskey was good. Only one out of the whole batch we wouldn’t drink again.
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Posted 2 years ago
The Really Good Whisky Company is rated 4.7 based on 1,910 reviews