The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.73

4.7 Rating 1,818 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,818 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

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The Really Good Whisky Company 5 star review on 28th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is as fine. I have the crackers I bought for Christmas and I will let you know if I like them or not.”

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Posted 10 months ago

“Your product was sent out promptly from Amazon but no gift card was included so the recipient did not know who it was from, and when they mentioned receiving a gift from Amazon I was confused as I was expecting it to be sent by you.”

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Posted 1 year ago

“We purchased an advent calendar, which we received and looks beautiful. Looking forward to opening it this advent season! We're rating this 3 out of 5, as shipping experience was confusing. We were informed shipping would happen within a week and we paid extra for fast shipping, when in fact product wasn't shipped out for a few weeks.”

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Posted 1 year ago

“Only half my orders have come in”

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Posted 1 year ago

“we have not gotten our order yet, it has been stuck in transport. Customer services has been responsive though & is trying to help.”

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Posted 1 year ago

“The delay in shipping was to be expected. The lack of communication on that time frame was poor. Multiple emails and DM’s went unanswered.”

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Posted 1 year ago

“OK it was good”

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Posted 1 year ago

“Good service, a bit pricey”

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Posted 1 year ago

“Whisky that I ordered arrived with broken seal and the box all crushed up.”

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Posted 1 year ago

“Happy about my purchase and the variety on the site, my concern is the shipping process takes very long. I am still waiting on my tracking information and it has been 14 days.”

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Posted 1 year ago

“Good packing, the gift set came really damaged. Also I was told I was going to get an small gift, did not come in the box. The rest is ok.”

The Really Good Whisky Company 3 star review on 15th March 2022

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Posted 2 years ago

Hi Christian! Oh dear - I'm so sorry that you have had a bad experience with us! !t seems from the photo that customs have opened up the box to check what is inside! I hope that the whisky inside is undamaged and that you still manage to enjoy this freebie set :)

Posted 2 years ago

“Paid for next day shipping, came a week later.”

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Posted 2 years ago

“Nothing wrong with the product, packaging or service. Unfortunately I failed to notice that it was a half size bottle and with delivery I paid the same price as a full size bottle from my local supermarket! I was therefore very disappointed and embarrassed as I had bought it as a gift for my neighbour and it made me look stingy. Would not buy again.”

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Posted 2 years ago

“Excellent customer service and enjoy the advent calendar experience. However, 2 of my boxes arrived damaged and the one without damage has the drams jumbled and out of order. Recommend improving packaging for future seasons.”

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Posted 2 years ago

“3 of us in our whisky-tasting group entered the lucky dip for 'flood damaged' whisky. We all received products that would be cheaper than the luck-dip fee (£50) if purchased elsewhere. It was also noted that your shop had the products on your website now priced more than the fee we had paid, but stated to be sold out. I hope I don't sound too disappointed, thanks for free sample of cask strength 'As We Get It" and best wishes for your independent enterprise.”

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Posted 2 years ago

“Well packaged, but the flood sale felt a bit misleading”

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Posted 2 years ago

“Nothing wrong with the service - entirely reasonable.”

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Posted 2 years ago

“The mystery flood bottles, my wife and i ordered one each and quite dissappointed when we both received exactly the same bottle, right down to the variant. The wee dram included was a nice touch but the £10.80 delivery charge is some of the highest ive encountered, i understand this is out if your control as were the delays in receiving the orders. It was a shame that everyone who had a delayed delivery was aware that the star bottle had already been won. I love the enthusiasm from you all in the videos and live tastings but the delivery charges especially are starting to make me look elsewhere sadly”

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Posted 2 years ago

“I took part in the lucky dip competition (to help clear stock following the flood damage). I do not regret it but, after consulting with a number of other entrants, feel there was a misleadingly large number of a very average, overpriced whisky bottle dished out. No hard feelings but I have since looked elsewhere for my purchases.”

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Posted 2 years ago

“Hit and miss”

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Posted 2 years ago

The Really Good Whisky Company is rated 4.7 based on 1,818 reviews