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The Real Flower Company Reviews

4.4 Rating 1,381 Reviews
83 %
of reviewers recommend The Real Flower Company
Company Reviews Product Reviews
6
 Metrics Info
4.4
Based on 1,381 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Andrew R
Verified Buyer
“Great product and very efficient service. I have placed quite a few orders over the last few years and always been very satisfied. My go to.”
Helpful Report
(Nationwide) - Posted 4 months ago
Thank you for your fantastic review, Andrew! We’re delighted to hear that you’ve consistently been satisfied with our products and service over the years. Knowing that we are your go-to company truly makes our day! Warm regards, The Real Flower Team
Posted 4 months ago
Anonymous
Verified Buyer
“Fabulous bouquets from a lovely team of florists xx”
Helpful Report
(Nationwide) - Posted 5 months ago
Thank you so much for your fabulous review! We're thrilled to hear that you loved your bouquet and had a great experience with our lovely team of florists. Your support means the world to us! Warm regards, The Real Flower Team
Posted 4 months ago
Tessa
Verified Buyer
“Ordered and then had a very nice call over quantities. So helpful and Thank you”
Helpful Report
(Nationwide) - Posted 5 months ago
Thank you for your lovely review, Tessa! We're delighted to hear that our team was able to assist you with your order. Your feedback means a lot, and we're here to help whenever you need it! Warm regards, The Real Flower Team
Posted 4 months ago
Clare
Verified Buyer
“I sent a bouquet to a friend to thank for a dinner and she was overwhelmed - thankyou Rosebie and co!”
Helpful Report
(Nationwide) - Posted 5 months ago
Ms F
Verified Buyer
“I ordered a bouquet for the 60th birthday of a friend. She received it early in the day and texted me a photo of the flowers : really beautiful. It was excellent value.”
Helpful Report
(Nationwide) - Posted 5 months ago
Thank you so much for your wonderful review. We’re thrilled to hear that your friend loved her bouquet for her special milestone. It means a lot to us that you found it to be excellent value as well. Warm regards, The Real Flower Team
Posted 5 months ago
Fiona
Verified Buyer
“I sent your autumn bouquet to my daughter in law. I want to visit later that week and the flowers were stunning. A great selection and colour combination. She said they were the best flowers she had ever received.”
Helpful Report
(Nationwide) - Posted 5 months ago
Thank you so much for your lovely review, Fiona! We're absolutely thrilled to hear that your daughter-in-law found the autumn bouquet stunning and that it made such an impression. Warm regards, The Real Flower Team
Posted 5 months ago
Pearl L
Verified Buyer
“Delightful company to work with my order came in time on time I would hardly recommend”
Helpful Report
(Nationwide) - Posted 6 months ago
Thank you so much for your delightful review, Pearl! We're thrilled that you found us a pleasure to work with and appreciate your recommendation. Your support means the world to us! Warm regards, The Real Flower Team
Posted 6 months ago
Anonymous
Verified Buyer
“Recipient thought these were the best flowers she’d ever received.”
Helpful Report
(Nationwide) - Posted 6 months ago
Thank you for your amazing review! We're absolutely delighted to hear that the recipient thought these were the best flowers she’d ever received. Your kind words inspire us to keep delivering beauty. Warm regards, The Real Flower Team
Posted 6 months ago
Miss JULIE G
Verified Buyer
“Thank you for the hat box roses I ordered for my Mother's birthday, they are stunning! She was delighted to receive such a beautiful arrangement, the roses and herbs smell wonderful. The colours are vibrant and the flowers are so perfectly arranged. Thank you also for your Customer Service, which is the best I have ever had, when I telephoned you about my order. The packaging was excellent and they arrived on time. Your roses are by far the most beautiful quality available in the UK - I would definitely recommend The Real Flower Company for those looking for something really special.”
The Real Flower Company 5 star review on 12th November 2024 The Real Flower Company 5 star review on 12th November 2024
Helpful Report
(Nationwide) - Posted 6 months ago
Thank you so much for your wonderful review! We are absolutely delighted that your mother loved the hat box roses and that they brought her so much joy. Your compliments on our customer service and the quality of our flowers mean the world to us. We strive to offer the best, and it's heartwarming to hear that you found your experience exceptional. Thank you for recommending us! Warm regards, The Real Flower Team
Posted 6 months ago
Brian H
Verified Buyer
“Responsive, accommodating, real flowers.”
Helpful Report
(Nationwide) - Posted 6 months ago
Thank you for your fantastic review, Brian! We're thrilled to hear that you found us responsive and accommodating. Warm regards, The Real Flower Team
Posted 6 months ago
Anonymous
Verified Buyer
“Excellent and punctual service”
Helpful Report
(Nationwide) - Posted 7 months ago
Thank you for your wonderful review! We're so glad to hear that you found our service excellent and punctual. It's always our aim to deliver a seamless experience for our customers. Warm regards, The Real Flower Team
Posted 6 months ago
Leila
Verified Buyer
“I have been a long-time client of this flower company, and they never fail to impress. Their flowers are always fresh, beautifully arranged, and last much longer than any other bouquets I've ever received. The attention to detail is remarkable, and the tastefulness of the arrangements makes every occasion feel extra special. Whether it's for a birthday, anniversary, or just because, I can always count on their blooms to brighten up the day. I highly recommend them for anyone looking for the best quality flowers that not only look stunning but also stay fresh for days!”
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Leila, Thank you so much for your glowing review! We're truly delighted to hear that you've consistently enjoyed our fresh and beautifully arranged flowers. It's wonderful to know that our attention to detail has helped make your special occasions even more memorable. We appreciate your kind words and your recommendation to others. It's always our aim to bring joy and brightness to your days, and we're thrilled to have you as a long-time client. Thank you for your continued support! Warm regards, The Real Flower Team
Posted 7 months ago
Anonymous
Verified Buyer
“The flowers were lovely and the roses lasted a week! I would have liked more Snowberry, but I think I was given more roses instead, which was pleasing. Also, I didn't get a receipt email, so had to phone to check my order went through properly.”
Helpful Report
(Nationwide) - Posted 7 months ago
Thank you for your lovely review! We're thrilled to hear you enjoyed the roses and that they lasted the whole week. We appreciate your feedback regarding the Snowberry, and we’ll certainly keep it in mind for future arrangements. We also apologise for the hiccup with the receipt email; it's important to us that you feel confident about your order, so we appreciate your understanding in this matter. Thanks again for supporting us! Warm regards, The Real Flower Team
Posted 7 months ago
Susan
Verified Buyer
“I understand from the recipient that the scent really hit her when opened the box - a wonderful surprise. I use this company because of the scent - no one else seems to be concerned with providing this major part of the joy of flowers. And, having had some before myself, the scent from the bouquet was wonderful and lasted really well. The blooms themselves were fresh and in very good condition. The box also looks great when arriving.”
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Susan, Thank you for your wonderful review! We're thrilled to hear that the scent was such a delightful surprise for the recipient and that it brought joy to the experience. It's fantastic to hear that the blooms were fresh and in great condition when they arrived. We take great pride in our quality, and your recognition means so much to us. Warm wishes, The Real Flower Team
Posted 7 months ago
Anonymous
Verified Buyer
“initial flowers were not as expected and was very disappointed but Cosmo sorted everything, resent flowers which were beautiful. All in all great service and beautiful flowers. I will defo use again!”
Helpful Report
(Nationwide) - Posted 7 months ago
Thank you so much for your heartfelt review! We sincerely apologise for your initial disappointment, but we're delighted to hear that Cosmo was able to assist you and that the new flowers were to your liking. Your satisfaction means the world to us, and we truly appreciate your support. Warm regards, The Real Flower Team
Posted 7 months ago
Carola
Verified Buyer
“Really high quality bouquets and an excellent Customer Service department who are unfailingly helpful. The last bouquet I ordered was beautiful and featured a particularly pretty rose which they were able to identify and bane.”
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Carola, Thank you for sharing this incredibly kind review and for trusting us with your flower deliveries! I am so glad that you enjoyed your last bouquet and that we could assist you in identifying one of our roses! Please contact us if there is ever anything a member of our team could assist with! Thanks again! The Real Flower Team
Posted 7 months ago
Sophie
Verified Buyer
“You never fail.”
Helpful Report
(Nationwide) - Posted 7 months ago
Dear Sophie, Thank you for leaving a 5-star review! Much like everyone else, we are not perfect, but we try our hardest to offer the best service and flowers we can. Thank you for trusting us with your flower deliveries! The Real Flower Team
Posted 7 months ago
Anonymous
Verified Buyer
“So pleased to support this industry with uk grown flowers..Beautiful seasonal flowers. Love the idea of having locally grown flowers ,according to the time of the year in our own country and creating more uk employment,too.Thank you.”
Helpful Report
(Nationwide) - Posted 7 months ago
Thank you for taking the time to leave such a kind review! They really help and words like these always bring smiles to Our faces! We try our hardest to only deliver the best seasonal flowers and foliage we can. It really adds a special element to the work we do knowing that each week our offerings are slightly different! And as you said, using our own English supply means we can offer work to those who need it. Please do not hesitate to contact us if there is anything any of our team could help with! Thanks again! The Real Flower Team
Posted 7 months ago
Natalie F
Verified Buyer
“I’ve been a regular customer with the real flower company since 2014. I have to say the customer service is superb. I recently purchased some beautiful flowers in the hat box design although they were amazing they were badly damaged through the career service. A quick email to the customer service team and they looked into it and dealt with it so quickly and sent out replacement. I have to say A1 customer service.”
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Natalie, Thank you for taking the time to share these kind words and for leaving us a 5-star review! It is always a pleasure to arrange and deliver flowers for you and we must thank you for your continued support - it means a great deal to us all! I am sorry that your hatbox arrived in a poor condition but i am glad that we could assist and try again for you! We look forward to your next order and please do not hesitate to reach out if there is ever anything we can help with! With kind regards. The Real Flower Team
Posted 7 months ago
Barbara
Verified Buyer
“Exceptional Service and high quality goods I recently ordered some fresh rose petals for my daughter's wedding, as the venue only permitted fresh petals as confetti for outdoors. It was a very 'last minute' order as we had to wait for the weather report and obviously needed to have petals that were fresh on the special day. The mixed pink petals were large and so fresh, with a lovely scent. They arrived in a strong cardboard box tied with a beautiful moss green ribbon. It contained two gorgeous hatboxes which held the petals. I have ordered fresh flowers and houseplants from other companies, but these were by far the nicest packaging and best quality flowers. Thank you very much to The Ral Flower Company.”
Helpful Report
(Nationwide) - Posted 8 months ago
Dear Barbara, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you were satisfied with your recent order of fresh rose petals for your daughter's wedding. We understand that last-minute arrangements can be quite stressful, but we're glad we could provide you with exceptional service and high-quality goods. Warm regards, The Real Flower Company
Posted 7 months ago
The Real Flower Company is rated 4.4 based on 1,381 reviews
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