Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 4,034 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 4,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with fast shipping”

Helpful Report

Posted 9 years ago

“FANTASTIC service. Great price and speedy, safe, delivery. Totally recommended A+A+A+A+”

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Posted 9 years ago

“Be aware paypal cheques take about a week to clear. Great communication from staff at the shop. My package arrived on time and in good order”

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Posted 9 years ago

Thanks for your review. Just for your info, PayPal clearance times are something we have absolutely no control over, this is determined by PayPal and your choice of funding source with them. If your funding source is a bank card or you have money in your PayPal account then payment clears instantly, if your funding source is direct debit from your bank account this can be anything from instant to a few days if PayPal classes it as an eCheque. Again, this is entirely in the hands of PayPal and would take the same amount of time regardless of the retailer. Please let me know if I can be of any more help at all. Kind Regards Matthew Pearson Director Rattle & Drum Ltd

Posted 9 years ago

“In stock, good price, fast delivery. Thank you.”

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Posted 9 years ago

“Best price on the Internet. Ordered it Wednesday on a 3 to 5 day delivery service & received it on Thursday, brilliant service! I'm yet to try it out with my band but Thursday will be its debut on stage!”

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Posted 9 years ago

“Really efficient service”

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Posted 9 years ago

“Excellent service. Website easy to use. Parts were reasonably priced and arrived very quickly. Would recommend and unsecured use again.”

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Posted 9 years ago

“Item sent quickly and delivered at the time specified thank you.”

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Posted 9 years ago

“Having recently purchased a new kit of Mapex Saturn from rattle and drum, I would like to give my thanks to Kev for his help in my choice, and making it a pleasant experience . Would certainly buy from this company again. Alexander Goudie”

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Posted 9 years ago

“Great service and very fast delivery. Great product.”

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Posted 9 years ago

“In all my 40years of being a musician I've never ever been to a music shop that doesn't let you try the instruments!!!!!????”

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Posted 9 years ago

I'm sorry that you feel in any way disappointed by us; as you have posted anonymously and given no detail I can't comment on the specifics but this is not an accurate or fair representation of our in-store policy. We actively encourage anyone interested in purchasing any instrument to try it (and to compare it with others) in our shop before buying, we believe it is an essential part of getting the right gear for you, nobody can judge better than you can with your own ears, eyes and hands! However, like all music shops we do have to limit people just wanting to have a quick play with no interest in buying in order to protect the instruments from damage out of respect for their eventual owners. It is not in any way about discouraging people from trying anything out while trying to make a purchasing decision, which we absolutely welcome. If you would like to discuss your exact circumstances with me I'll be more than happy to help, our email address is online@rattleanddrum.com Matt Pearson Director Rattle & Drum Ltd

Posted 9 years ago

“So far, great products at competitive prices and excellent service. What's not to like?”

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Posted 9 years ago

“Product exactly as advertised with on time delivery . Very pleased with service.”

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Posted 9 years ago

“quick delivery, good service, quality product, good price and the sizes were good too! Thank you.”

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Posted 9 years ago

“Great service and price. I messed up my order and spoke to Rattle & Drum about it..they were excellent and sorted my order out with no problems at all. delivery was quick and I knew exactly what was going on. Everyone was so polite and courteous. I can't fault this company and will definitely be back to buy again.”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

“Ordered Monday - delivered Wed morning by 2nd class post. Competitive price - very helpful.”

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Posted 9 years ago

“The ordering process was easy and the delivery was efficient. I would order from you again.”

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Posted 9 years ago

“The Website is easy to navigate and simple to place an order. Competitive price and quick delivery.”

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Posted 9 years ago

“Great prices, fast delivery. No issues, can't ask for more than that.”

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Posted 9 years ago

Rattle and Drum is rated 4.9 based on 4,034 reviews