Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,923 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price drum sticks and fast delivery”

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Posted 4 years ago

“Consistently competitive pricing and totally reliable sales support.”

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Posted 4 years ago

“1st class service . Prompt delivery thanks !”

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Posted 4 years ago

“I bought two drum heads which were packaged very carefully and despatched promptly. The price was also slightly cheaper than other retailers.”

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Posted 4 years ago

“Good communication, Best price and prompt delivery that was well packaged. Would happily use Rattle and drum again with confidence.”

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Posted 4 years ago

“Never been to this store but I will definitely be returning. Staff were great, friendly, knowledgeable and helpful. I ran over the stores opening hours without realizing and was always made to feel welcome. Thanks Rattle and drum!”

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Posted 4 years ago

“Quick delivery :) all looks great (haven't tried them yet but I've had these ones recommended so I'm looking forward to it)”

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Posted 4 years ago

“Excellent service, good price, super fast delivery. First class”

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Posted 4 years ago

“Timely and safe delivery. They offer good price for quality stuff!”

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Posted 4 years ago

“The pandemic hasn't been easy for every business and I completely understand when there have been shipment issues, etc. However, a few months back when I was to find out a product wasn't able to get shipped to me, my refund was issued fairly quickly along with the delivery cost I paid for too. I recently emailed R&D on a Friday who confirmed my product was available and once purchased that afternoon would arrive the following working day Monday - and it did :) It's a lovely gift for my partner and he loves it so worth the wait. Good service, I liaised with 'Woody' who was professional and quick to respond to emails. Would recommend to others. Thanks :)”

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Posted 4 years ago

“Friendly service and a good price. Excellent all round.”

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Posted 4 years ago

“Got the guitar strings we needed the same day, many thanks.”

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Posted 4 years ago

“yeah decent yeah”

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Posted 4 years ago

“Fast delivery. Great service. Best price.”

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Posted 4 years ago

“This is a well established music shop selling high quality stock. They have a slick website making it easy to order online. My DW drop-lock hi-hat clutch was delivered promptly, complete in its original undamaged packaging and I am very pleased with it. I have bought stuff from this shop several times and received a consistently high quality service from them.”

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Posted 4 years ago

“The guitar I bought was a great price, especially for the perfect condition it was in when it arrived. It was delivered by DPD and so I knew when it was coming too. Great guitar and a great buying experience, I would 100% recommend buying from this shop and I will buy from them again.”

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Posted 4 years ago

“Fantastic service. Really helpful.”

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Posted 4 years ago

“Excellent customer service and delivery”

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Posted 4 years ago

“Item exactly as described, arrived in a decent amount of time considering free shipping and a good price love the sticks”

Rattle and Drum 5 star review on 10th April 2021

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Posted 4 years ago

“Superb service will def order again 👏”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,923 reviews