Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,921 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very helpful,will defo use again”

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Posted 1 year ago

“Part exchanged two cymbals, great offer on email based on supplied photos. Purchased new cymbal quickly supplied. Great and professional communication and service.”

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Posted 1 year ago

“Good communication and a very well packaged cymbal. Came in good time. Didn’t have to query anything so can’t say how good the staff are.”

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Posted 1 year ago

“Top advice and service!”

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Posted 1 year ago

“Easy to order ,great communication ,delivery no problem at all Excellent”

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Posted 1 year ago

“Excellent service very helpful very pleased with stick bag would recommend Rattle and drum.”

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Posted 1 year ago

“Attention to detail from Rattle & Drum Music as normal keeping me in the loop throughout the online order process, goes without saying I will be back for more, would recommend to all.”

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Posted 1 year ago

“Nice people to do business with .”

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Posted 1 year ago

“fab service yet again.....the only drumstore that lets you know on the website,if the product is in stock before you order an pay.....thanxs for another product.cheers andy b.😁👍👍👍”

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Posted 1 year ago

“An excellent dedicated drum store with huge product stock, they have pretty much everything available, and if not they can and will get it for you. I've noticed some negative comments about delays on orders, but that really isn't their fault, blame courier companies and primarily Brexit for causing import paperwork confusion and nonsense for that. My kit was delayed at customs for a week and the shop were powerless in being able to even track it! I traded in drums in excellent condition for my new kit, and was slightly disappointed in their part exchange value, but they don't have to offer this service, and I understand they have to try to make a profit. Basically we need to be grateful the shop is still there, I drove down from Leeds because over the years all the drum stores in the city have sadly had to close down. Martin dealt with me, and I can highly recommend him and Rattle and Drum! Thanks.”

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Posted 1 year ago

“Prompt efficient service, very pleased.”

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Posted 1 year ago

“Good service, prompt response, great product, very happy, will buy from them again”

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Posted 1 year ago

“Very easy collection of online order. Great value piece of second hand kit”

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Posted 1 year ago

“Item as described. Reasonable delivery time. Great prices.”

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Posted 1 year ago

“Best price for item and good communication about tracking of package. I've bought from RnD before and will do in the future”

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Posted 1 year ago

“Despite delays in delivery, service was great”

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Posted 1 year ago

“I had great service from Rattle & Drum. They responded quickly to my queries via live chat, phone and email and kept me in the loop regarding delivery. Very happy with my gong and can definitely recommend buying from Rattle & Drum!”

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Posted 1 year ago

“They were really helpful with a great deal of knowledge about the drums I wanted also really great price I will definitely be back for more soon”

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Posted 1 year ago

“Brilliant service, great communications.....everything lovely.... Thank you!”

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Posted 2 years ago

“Amazing service always happy to help made lots of purchases from Rattle and Drum over the years.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,921 reviews