Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,922 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from this company. Kept up to date with order and delivery. Reliable unlike other companies who charge for services and then fail to provide. This company do what they say …very rare nowadays.”

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Posted 2 years ago

“Delivered in good time and a good quality product. I’d use them again. Highly recommend.”

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Posted 2 years ago

“Fast delivery, great drumsticks 👍🏼”

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Posted 2 years ago

“Very helpful on product knowledge, item very well packaged and delivered very quickly”

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Posted 2 years ago

“I ordered a full set of drum heads (you were the first shop I found that had the 15" tom head that I needed) plus a few extra gadgets, everything arrived next day. Wonderful, will definitely use again”

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Posted 2 years ago

“Brilliant customer service and very knowledgeable assistant, I was able to place my order from advice given and took delivery a few days later. Very happy thanks”

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Posted 2 years ago

“I've bought items from Rattle and Drum Music several times now and always been very happy with their level of service.”

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Posted 2 years ago

“Very quick at my door, I would have liked to receive an email confirmation of the shipping.”

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Posted 2 years ago

“All good. Helpful chat, great price, instrument as described, speedy free delivery (next day!), well packaged, two extra valuable unexpected items in case. Very happy. Thank you Rattle and Drum.”

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Posted 2 years ago

“hi my nephew loves them as he is a drummer in a band I will be ordering them again yours sincerely juliet jones”

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Posted 2 years ago

“Really friendly, helpful and knowledgeable staff.”

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Posted 2 years ago

“First class”

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Posted 2 years ago

“All good. Item as described, good price, helpful chat, speedy delivery, plus some unexpected extra and valuable items in the case. Thank you Rattle and Drum, very happy.”

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Posted 2 years ago

“I’m always happy to buy from Rattle and Drum, consistently good prices, fast delivery, no matter what size your order, and always pleased to answer any queries. Highly recommended!!”

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Posted 2 years ago

“Great service, great Advice and stock. Love ya T”

Rattle and Drum 5 star review on 29th July 2022

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Posted 2 years ago

“Superb service and great prices, friendly staff and couldn’t be happier with my purchase”

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Posted 2 years ago

“Good s received fine .”

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Posted 2 years ago

“Fantastic customer service. Thanks to Woody’s great efforts, the travel guitar I ordered has been delivered on time. The guitar itself is in good condition and more than I had expected.”

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Posted 2 years ago

“I placed an order last week on line and quickly realised I’d ordered incorrectly, I messaged the shop (it was closed) and explained my error. A member of the team contacted me, had cancelled my incorrect order and reserved my required item, all before I’d even got into store. I was absolutely overwhelmed by the competence of the lovely staff member who was helping me. So polite and friendly, and most importantly, helpful! Thankyou so very much!”

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Posted 2 years ago

“Had what I needed at a reasonable price delivered quickly. I will use them again”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,922 reviews