Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 4,142 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 4,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with item and efficient service”

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Posted 8 years ago

“Easy website to navigate, great price on what I wanted and fast shipping.”

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Posted 8 years ago

“Product as described and on time”

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Posted 8 years ago

“Quality Products supplied”

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Posted 8 years ago

“I purchased 3 sets of drumsticks on the 7th of March, and chose and paid and extra £5 for “express delivery” which is meant to be one day shipping. This is now the 13th of March and I still don’t have my delivery. Not best pleased. When I heard back from someone in your company after I pointed this out. I was told that it was signed for 48hour delivery. This is now nearly a week later and still nothing. If I never contacted you guys then I would never have been told and still been charged next day delivery to this day”

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Posted 8 years ago

Hi We are very sorry about the issue with the delivery of your order. As you are aware from our email correspondence your order was mistakenly sent out via standard delivery instead of express. This was completely our fault and as soon as you made us aware of this we refunded all shipping fees and also gave you a 10% refund on your whole order by way of apology. Standard delivery is usually 48 hours but this is not guaranteed by Royal Mail; we have tracked your order and it was delivered to your neighbour yesterday. We are proud of the fact we are not a soulless automated warehouse, we are a small team of hard-working musicians who care very much about what we do, but inevitably we do on occasion make mistakes. In these rare instances we always try our very best to respond in a positive, helpful and friendly way that resolves the matter to our customer's satisfaction. I trust you feel we have done so in this instance but if you need any further help at all please email us at online@rattleanddrum.com. Kind Regards Matthew Pearson Director Rattle & Drum Ltd

Posted 8 years ago

“Easy to order. Quick responds . Fast delivery And 10% of my first order that's nice :)”

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Posted 8 years ago

“The salesperson was very knowledgeable and helpful without being pushy. Very satisfied with my purchase.”

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Posted 8 years ago

“Good prices, good service.”

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Posted 8 years ago

“Great price, excellent packaging and super fast delivery *****”

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Posted 8 years ago

“Ordering from you was very straightforward and my guitar arrived as promised - and I am extremely pleased with it!”

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Posted 8 years ago

“good products and customer service”

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Posted 8 years ago

“Really great price and quick delivery. Recommended.”

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Posted 8 years ago

“The item was as described and arrived reasonably promptly.”

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Posted 8 years ago

“Item was in stock, despite weather issues, delivery made just in nick of time for birthday tomorrow! thank you!”

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Posted 8 years ago

“Great Fender guitar strap, fast delivery Thanks”

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Posted 8 years ago

“Fast service, well packaged. Great to deal with.”

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Posted 8 years ago

“As company that I've dealt with a few times who give great service and seem to stock items which are sometimes hard to find. Well done and keep up the good work. Customer satisfaction doses really matter.”

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Posted 8 years ago

“Had what I needed in stock. Good price.Great service.”

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Posted 8 years ago

“Answered questions with patience as had no knowledge myself and took the time to sell me the most suitable drum kit not the most expensive. Will return and reccomend for sure.”

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Posted 8 years ago

“Very good company to deal with very good quality products would definitely deal with them products delivered on time five stars.”

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Posted 8 years ago

Rattle and Drum is rated 4.9 based on 4,142 reviews