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Rattle and Drum Reviews

4.9 Rating 3,788 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,788 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 26th April 2024

Antony Cummings

Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it took a long time for my delivery to be received due to supplier issues, when chased Rattle and Drum were very responsive and helpful.”

Posted 2 years ago

“Prompt and helpful service. Thank you”

Posted 2 years ago

“I ordered a ukulele and accessories as a Christmas present. The price was the best I could find and was a good saving compared with Amazon. I didn't realise it when ordering that one of the accessories wasn't in stock. I only found this out by calling the store to chase up a delivery date as I'd not been given one. The whole order was delayed waiting for the missing item. Phone call was answered promptly and issue resolved to my satisfaction just a pity I had to call in the first place. When the goods arrived, they were well packed and were what I wanted. I would use the store again and would have given 5 stars had they told me about the delay.”

Posted 2 years ago

“I had a problem as my delivery was delayed but as soon as I enquired it was quickly resolved by your team (who had sent it but it got lost in the post)& my replacement parcel arrived within 2 days. Thanks”

Posted 2 years ago

“Very good price for the 15" Paiste 2002 Sound Edge. Very good service. R&D kept me informed when they came in from the suppliers and they were sent out promptly. My only criticism is that they came in a massive cardboard box with lots of paper and with - literally - 10 metres of bubblewrap, which I thought was unnecessary and wasteful. I'm wondering what to do with it all.”

Posted 2 years ago

“Prompt efficient service.”

Posted 2 years ago

“Bought Tom rubber feet recently. Very happy with my purchase. Will keep this place in mind for future reference..”

Posted 2 years ago

“Brilliant and speedy service”

Posted 2 years ago

“Good efficient service and kept me well informed throughout the transaction process”

Posted 2 years ago

“Good website. Easy to order and pay. Would have given 5 stars but for slight delay on delivery of previous order.”

Posted 2 years ago

“Good service on the phone explaining the delay to my order.”

Posted 2 years ago

“Very prompt delivery”

Posted 3 years ago

“Excellent service. Quick and reliable. I somehow made a mistake when ordering and Rattle and Drum fixed it very quickly once notified. One slight downside was that my snare side head wasn't sealed in plastic it was just in the box. Still good quality, no marks or anything. Very happy with my purchases overall. 100% use again.”

Posted 3 years ago

“Good service, it took a little while between confirmation of order and confirmstion of delivery but once I was notified it arrived very quickly 😊”

Posted 3 years ago

“Great, useful piece for my Roland kit”

Posted 3 years ago

“Good quality products. Easy to order online. Took a little longer than expected to receive the goods but prompt response from customer service with respect to the delay, and goods quickly received afterwards.”

Posted 3 years ago

“My only comment is to do with me thinking that when it says 'in stock' that meant literally for it to be posted next day. However, when I emailed, you explained that it does say up to 14 days and that it did come in within 11 days so well done! Thanks for your service.”

Posted 3 years ago

“Great service!”

Posted 3 years ago

“Good service. Good product.”

Posted 3 years ago

“Great product as described. The product delivery was slightly later than expected but, I had good communication from Rattle and Drum to keep me informed.”

Posted 3 years ago

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Rattle and Drum is rated 4.9 based on 3,788 reviews