Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been searching for ages for mint green shoes for my wedding and couldn't find any anywhere. That was until I found Rainbow Club. I received my shoes last week - they were packaged beautifully and the shoes fitted me perfectly. Even better, the shoes are the most comfortable heels I've ever worn and are really very beautiful. I've now sent them back to be dyed, and am really excited to see their new colour.”

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Posted 9 years ago

“Great choice available in a range of sizes very comfortable highly recommend”

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Posted 9 years ago

“I bought some shoes from Rainbow Club for my wedding in July, and had them dyed red (by Rainbow) to match the red lace top of my dress. The match was perfect! I had so many compliments about my shoes and as well as looking beautiful they were also extremely comfortable. The service from the Rainbow Club was so good; every query was answered promptly, the shoes were packaged well, and everything arrived when promised. Thank you Rainbow Club! I am not planning to get married again but I will definitely be ordering from you again to get shoes for special occasions.”

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Posted 9 years ago

“Great shoes arrived very quickly and exactly what I ordered. Fit nicely and packaged exceptionally well.”

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Posted 9 years ago

“Item was perfect just what I wanted stress free shopping excellent shipment times item arrived before expected time”

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Posted 9 years ago

“I managed to find correct size as retailers said couldn't order size shoe needed. ordering was easy delivery good. Very pleased”

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Posted 9 years ago

“Love the shoes and really quick delivery! Ordered on Saturday night it was bank holiday and I received them on Wednesday!”

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Posted 9 years ago

“Does exactly what it says on the tin”

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Posted 9 years ago

“These shoes are perfect! They are so comfortable to wear and elegant looking, just what I was looking for. I cannot wait to wear these on my wedding day.”

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Posted 9 years ago

“Fantastic Colour Service - so quick and efficient. Colour matched my fabric perfectly and I even got sent a swatch to confirm I was happy with the colour before dying. Fast delivery and helpful Customer Service team. BRILLIANT! Thank you Rainbow Club!”

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Posted 9 years ago

“Really quick delivery, really good quality veil and packaged really nicely!”

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Posted 9 years ago

“I had a beautiful pair of Rainbow shoes and matching bag dyed a mint green colour for my daughters wedding. Was delighted with them. Unfortunately I wore the shoes on damp grass for photographs and the shoes were ruined. I stress this was my own fault. On sending an enquiry about having the shoes dyed black in order to continue wearing them, I have had the most exceptional service from Rainbow Club, and lovely responses from Julia Norman, Web Coordinator. Due to an amazing offer just now I have had my shoes dyed black at no cost to me at all and they are gorgeous! Lovely for Christmas. I then enquired about having the bag dyed black too. Again I heard back very quickly that the bag too can be dyed black at no cost to me. I am sending it away tomorrow!!! The very prompt and friendly replies to my emails and this amazing offer has left me one very happy customer. Thank you.”

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Posted 9 years ago

“I ordered a bag to match shoes I already had. Ordered afternoon time and received lunch time following day in perfect condition. I was very impressed both with the speed of the free delivery service and the item that I'd chosen. Will certainly order from Rainbow club again and would definitely recommend to friends. Thank you.”

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Posted 9 years ago

“My bridel shoes arrived the day after me ordering them and what a beautiful pair of shoes so comfy and they look fab”

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Posted 9 years ago

“Efficient speedy service”

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Posted 9 years ago

“My shoes were returned to me dyed a beautiful silver grey in under a week. Great service. I have now purchased a handbag colour pack and sent this off so I'm sure it will be returned just as efficiently. The quality of the dye process was excellent and I would thoroughly recommend this service. Great shoes too very comfortable and very elegant. Five stars!”

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Posted 9 years ago

“Very easy website to use and very fast delivery. We ordered 2 different sizes of same shoe for wedding. Easy instructions on how to return as well”

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Posted 9 years ago

“I had my shoes dyed to match a handbag and the end result is perfect. Customer service was excellent (when you phone you actually speak to a person! - always a bonus these days), and they ensured I received the shoes promptly. I am thrilled with the result and can't fault them. I highly recommend this service. Brilliant.”

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Posted 9 years ago

“The most beautifully packaged bridesmaids shoes-make the whole dream of being a bridesmaid complete. Thank you”

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Posted 9 years ago

“Next day delivery for free, friendly delivery person, great service”

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Posted 9 years ago

Rainbow Club is rated 4.6 based on 1,462 reviews