R3 Data Recovery Ltd Reviews

4.8 Rating 288 Reviews
95 %
of reviewers recommend R3 Data Recovery Ltd
Based on 288 reviews
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About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4


R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

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0333 123 3282




Security House Windsor St , ,,

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"It started well, from contacting them, to sending the hard drive off and all through the recovery process, I was updated throughout and felt it was going well. I was then re-quoted for a mechanical fault. It was pricey and I spoke my concern of the success rate as I had a lot of stuff already backed up and was only after a select few files. However I was assured it was either 'all or nothing', so took the gamble. I then received the recovered list, and shortly after I received the invoice and then things started to go wrong. The recovery list is hard enough to go through as it is and there were a number of files that I either couldn't find on the list or didn't have a name. I then asked for help in locating / confirming the names of the files (as these may have been what I was after) and enquired if subsequent scans could improve the reading or help locate my missing files (I was willing to pay additional fees). What I got was complete disinterest and a feeling that after they recovered what they had, as far as they were concerned, their job was done. I tried to explain what needed to be looked for and was willing to spend as long as it took to 'help them, help me' and was informed by the person I spoke to that he would talk to the engineers about my request, but I got the feeling I was just becoming an inconvenience to them at this point. As a number of days had passed I thought it best to pay the invoice. With that, the drive was sent back to me with no update about my request and no response when I queried it. Unfortunately for me the gamble didn't pay off as it turns out the files that didn't have a name weren't the ones I was after and turned out that the files I was after and the majority of my personal files in general (pictures, etc) weren't recovered. What I did get, were only a handful of my personal files (and it was a small handful at that) and thousands upon thousands of folders in no specific order containing system or directory files that make up the various applications that were on the drive, which have 0 value to anyone. This may have made it look like a successful recovery by pushing the recovered percentage up, but in my case it really wasnt. I completely understand the terms and conditions of file recovery in that its not a guarantee and that the risk I took was my own which I accept and this review is mainly due to the customer after care. When being charged close to £700 to not be able to recover the files I was after and then not really caring when asking for help in finding them, even when willing to pay more, just felt like a slap in the face. I congratulate them for being able to access the drive at all, its further than anyone else may have got, its just a shame that in my case, it was a waste of both our time... and a very large hit on my wallet.
R3 Data Recovery Ltd 2 star review on 8th September 2017
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Dear Sean I fully appreciate your point of view but let me say we have done the work asked of us and we were working on a situation which had been exacerbated by previous software recovery attempts which you would not have realised can exacerbate a failing drive. Do not interpret being busy as not caring. Your case has been processed as per your instructions and our procedures. Your original problem was actually a degrading drive, what became apparent was it was actually a weak head and damaged platter. The previous software recovery attempts you had carried out prior to sending it to us contributed to the damage to the file system. The quality of the recovery was actually very good, the issue is the folder structure was damaged as a result of the catalogue being in the area where the heads had landed. The effort and expense for both the company and charged to you was correct for the task. If we thought we could improve the results with more donors, or processing time we would. What we will do is prevent the image made in the recovery process from being wiped, we recheck the scan of the image to see if there are any other lost files, in particular pictures and general files you say were not recovered. I will follow up during the next week with the outcome of our investigation. Andy Butler R3 Data Recovery
Late this evening, I contacted R3, via their enquiry form, as I had accidentally deleted my partners documents while trying to sort out a space problem on his Microsoft Surface! Andy was absolutely brilliant - gave me online help and guidance, recovered the deleted files (not very much data, but one or two important documents which were not backed up anywhere) I would recommend R3 to anyone. Talked in a language that non technical people can understand. Very reassuring to know there are online trustworthy firms like R3. Cost was as expected, in fact less than expected. Very good result.
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understood immediately what needed to be done. Courier service. 12 hour turnaround. Discreet. Very happy.
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Glad we could be of service. Our emergency service and dedicated driver collection is geared for those who need a rapid data recovery response and the fastest return of their recovered data. The dedicated service is also used by those needing data security and chain of custody compliance. Andy and the Team at R3
R3 were very professional, helpful but also friendly, we had a problem with a macbook pro hard drive that crashed while saving a report and needed this report off it ASAP, bearing in mind this was also a sunday to add to our drama. We rang the number provided for out of office hours and spoke to the owner Andy he answered the phone asked some questions and reassured us that the information should be recoverable. He talked us through the process and put our mind at rest we would be in good hands. He even offered us to drive to the Lab the same day and he would get one of his tech guys to meet us there to start the process. We decided to go up there next morning as it was a 3hr drive, as soon as we got there he greeted us personally and told us to go and grab food or coffee and would ring us within 10 mins to say if the files could be recovered and put our minds at rest it was in good hands. As promised he rang back to say that yes it was recoverable and would take a few hours to get the info off and onto an external hard drive to take it away. I must say that through the whole process and being an owner of a company myself that relies on recommends and repeat business that Andy his company and the whole process where a pleasure to deal with and I will certainly be recommending his company to anyone in the same predicament that may need this service. They are top class once again thanks guys.
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Many thanks for the review Justin, Considering you had a data recovery operation just 1 mile from you in Wales you rightly did your research and elect to drive to Sheffield. We routinely process work from every city in the UK and as you witnessed we are a real data recovery lab able to recover in this instance the failed drive within the day. I hope the wait gave you time to look around the locality and at least enjoy as much as possible the time waiting for the disaster you were having to be handled by a dedicated team which is recognised as amongst the best ever put together in Europe. Andy and the team at R3 Data Recovery
I have used R3 Data recovery. They are a professionally run, customer friendly company that provides a first rate, discrete, data recovery service and keeps one in the loop at all times. I recommend them highly. The Bluespot Knee Clinic
R3 Data Recovery Ltd 5 star review on 27th March 2017
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Hi Both Seagate 3TB drives in RAID 1 had degraded. We Identified the fastest one to recover and after imaging / bad sector rescue transferred the recovered data to a new 3TB Western Digital. We appreciate you taking the time to leave a review. Andy and the team at R3 Data Recovery
非常快捷及安全的修復 本人的外置硬碟突然失效 R3 Data Recovery 以三天時間,作出100%修復 對他們的服務表示滿意
R3 Data Recovery Ltd 5 star review on 7th March 2017 R3 Data Recovery Ltd 5 star review on 7th March 2017
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(London) -
Very fast and safe repair My external hard drive suddenly fails R3 Data Recovery made a 100% fix in three days Satisfied with their service Many thanks for the review Rico The pictures of the supercars on Facebook are indeed impressive "hard drives" Possibly the most super cars ever recovered ! All the best from Andy and the team at R3.
In an attempt to to try and recover a sound file from an interview which inexplicably wouldn't play, we turned to Google and found R3. Despite being outside of normal office hours Andy took our call and willingly embarked on trying to help us. His knowledge of forensic data recovery was impressive, and his methodical, diligent approach was much appreciated. After exhausting all avenues it was finally determined that our sound file was actually 94MB of emptiness, caused by a faulty recording device - there was no actual data to recover. Suffice to say that the recording device has been replaced to save us from future incidents. Andy didn't charge us for the time he spent in helping us which is most generous. Will definitely use R3 data Recovery again should we need any help recovering data.
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Andy helped me a lot in the early hours of the morning and did not charge me a Pennny. He was able to restore some of my files but not all as I had caused more damage to the files myself initially by trying to restore myself. He spent hours on my laptop and gave me so much of his time. I would definitely to recmended Andy without any problems.
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I had an urgent issue transferring files from DVD to USB stick to a recipient via DropBox. Andy completely removed the stress from the situation, dealt with it calmly and with a high degree of care for the security of my computer and data. Problem solved, safe hands, the Woodcutter in the forest among the wolves. A pleasure to deal with, highly recommended.
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In reply to Andy accusation I threatened to blackmail them which I find for one immature but also completely laughable, I've noticed he has done a similar thing in exactly the same way in another reply to a negative review. It would have been more pleasant if you had held up your hands and said we tried but we couldn't do it here is a refund sorry for wasting your time Also It's my legal right to make a review about my treatment with this company all I wanted was my data back sorry if you don't like it I stipulated I would make a negative review if I wasn't refunded in full, I'm unhappy that I've not been refunded this is why I am forced to write a review of my negative experience with your company this is not blackmail Andy it's what unhappy customers do, if I had got my money back I wouldn't be so annoyed You took a month rather than a week and this could have gone on longer quite what you were doing is beyond me, I lost faith as of the time it took you but also you didn't seem to know about Adobe film projects or what type of file they were. I gave you all the file types I needed, you said to me in a conversation on the phone I could have a full refund last week, did you or not? I asked for this refund back when I spoke to a lady who worked for you who said we don't have software to get Mac footage back which is ridiculous, and quite rightly had enough at this point I asked for my refund which I didn't get. What I did get was another hard drive without the file types I wanted, so my request for a refund was totally ignored even though I also stipulated I wanted a refund in an email Also your talk of threatening staff is also laughable I work as a teacher, I threatened to write a review about my experiences if I wasn't refunded. That's what people do if they are unhappy Andy they ask for a refund. I have now written a review about my experience which you really don't like. That's the situation. This isn't blackmail it's what happens in the modern era of the Internet that a customer has the right to talk frankly about his experience, my experience with you has been very negative from the start If you had got my footage back within the week you said it would is be happy after a month if you had given me a refund that you said you would last week I'd be fed up but in some way reimbursed so at least I can spend a weeks wages elsewhere trying to get my data back People can make up there own minds reading reviews about your company I feel my experiences have been truly terrible and have been honest about it
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(London) -
Dear Matthew Since you wish to make this into a topic here we go At no time did you tell me you were a teacher, you did say you had no money but were a struggling director who had reformatted a LaCie external drive in error. I was under the impression from you that you are a self employed film / video production contractor. I did take on-board the stress you were under and can only assume the accident you had and delays getting the drive to us added to it. Further calls and our determination to do our best to help you were clearly of no interest to you. Had you mentioned you were a teacher and said which school you the data belonged to I would have offered a student and teachers discount of £30+vat but you did not and I was not to know. The service you were quoted for was the standard 5- 7 working day service which can go over depending on workload and in this case because of your not actually knowing what file types you were dealing with there were numerous delays and stop starts.. I quoted this The total cost will be £179+vat including a new 1TB drive for the recovered data. In actual fact you were charged a little more for a 2TB drive with the recovered data. Making an actual total charge of £232.50 for everything. This was not a no recovery no fee engagement, it was to recover everything we could from the drive and included collection and return and the new 2TB drive. Your initial enquiry was on the 24Th October, the collection and delivery to the lab was delayed and it arrived with us on the Fri 4th November - there was a further delay awaiting your response to our customer services regarding all the important file types we were to scan for which we received on the 11th of November. The Image showed no errors with the drive and a RAW scan commenced all video types available were recovered at that point. Where the confusion came in was we could not find any useable (header intact) .mlv files or .proj files, but you insisted they were there . So we did subsequent scans just in case we had missed anything , effectively 2 more scans were made testing specific scripts for the missing file types during which time you were calling our customer services team who tried to explain the situation to the best of their understanding and you took issue at specific phrases and "lost faith". All work has been don in "good faith" we assume that what you described happened is what happened, we take at face value that there were no other interference or attempts made by you or others to attempt recoveries and we endured numerous calls often late at night. Regardless we completed the engagement as quoted. I am sorry that a weeks pay has been wasted for you, I know the cost of living in London is considerably more than in Sheffield and is why the lab is so cost effective and staff have moved to Sheffield to work at Security House. For you to assume that your threat and delivery of numerous negative reviews of my company and threats of court action would give you a refund was not the way to go. If I can be of any further service I am available on email or phone or by letter. Regards Andy Butler R3 Data Recovery.
R3 recovered all the information that had to be temporarily placed onto a thumb drive that snapped. This included 5 years of personal financial; confidential Advocacy files; Company Accounting for a family member and the most precious file of my photographs of the last few years before all my children left home. They were memories I could never have gotten back. If you have a problem ask them, they will tell you straight they did me, no promises they cannot keep just honest assessments and goals delivered. An eternal thank you.
R3 Data Recovery Ltd 5 star review on 3rd November 2016
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(Plymouth) -
Hi Shirley Glad we could help be of service. Thank you for taking the time to leave a review. Andy and the Team at R3 Data Recovery
Well, my account manager was not professional, the costs quoted wasn't compared to the work involved. My drive was returned damaged because I declined! Thanks Dave!
R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016 R3 Data Recovery Ltd 1 star review on 23rd June 2016
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(Bridgend And St Louis Fields Data Recovery Scam Exposed) -
This is a fake review left by a member of staff at Fields Data Recovery - also known as Fields Associates, Rapid Data and the Fields Group. Fields Group members also include Data Recovery Specialists, Quickie Divorce and Endeavour Law, Action Direct, UK Digital Solutions, Fileds Analytics Co, Endeavour Law and many more including Lush Dates, Date My Mate, Sugar Daddys, Visa Action, Debt Survival, Injunction Direct to name a few. All are part of the website document spooling Fields Holdings which is owned by Dr Jamie Hamilton Wallis MP for Bridgend who bought the group for £5million from his father "Professor" Dr Daryl Hamilton Wallis. Nazia Sethi, Jason Murphy, Daniel Rees, Matthew Latchem Smith and the "dozens" of other account managers are highly accomplished "account managers" who claim that The core staff at Fields use eWarfare, sector domination to put their competitors out of business by taking any work and then preventing the client from getting a recovery elsewhere by selling a fake template report. Find more information on www.data-recovery-blog.com The IP address and Email are linked to UK Digital Solutions also Fields Group member. If you have been scammed by the Fields Group or are looking for real reviews of the fields group, beware, they are posting fake positive reviews all over the net. As Director a competing company I have been personally victim of the Fields Group and their fake data recovery reports. Those involved in defrauding consumers at Fields believe their own mantra "sector domination through unrelenting growth" . They have used Welsh Assembly grants to enable the defrauding of consumers and this lead to one of their operations Action Direct Ltd being sanctioned by the MOJ. I personally was assaulted by the process server sent to serve a High Court Injunction on me because I was targeted as being one of the few Directors of a data recovery operation willing to assist the victims of Fields. They were made to pay over £75,000 to one of their victims who had realised he had been defrauded. Fields wrongly believed I was posting negative information about them, it was found that it was Fields own staff posting in my name and the names of my companies. I have written some articles since about Fields, and despite their damaging me physically, and damaging my companies and my staff, I have rebuilt my operations and am building the very best data recovery lab in the UK with 25 staff and an enviable success rate.. We are busy developing the company to into a real data recovery hospital. Anyone who has been sold a report by fields describing their data unrecoverable should seek a professional second opinion. I have documented proof that Fields have charged substantial sums for recovery attempts without actually doing anything. Declaring drives unrecoverable by anyone, and most are recoverable, worse deliberately damaging one victims drive to prevent recovery. This has been going on for years. If you have been scammed by the Fields Group beware, they are a pseudo law firm and believe they are above the law, and indeed they make so much money from document spooling services that they believe they can buy the law.
Clients of Fields Data Recovery and Data Recovery Specailists need to understand what their money is actually being used for. The #fieldsdatarecovery scam is used to deceive, defraud and deprive thousand of consumers to finance sector domination for the benefit of Dr Jamie Hamilton Wallis MP . dO YOUR RESEARCH ! Many victims of Fields Associates do not know how Fields operate or why 9000 "partners" of Fields Data Recovery is not a good thing or why Fields Analytics Co Chaing Mai is a problem or why Dr Jamie Hamilton Wallis MP for Bridgend can threaten anyone who exposes his document spooling scams. Competition and Markets Authority and Bridgend County Borough Council have failed to realise the implications eWarfare enabled computer forensics expert witness reporting conmen taking control of a niche market. When looking for a data recovery provider do you search Google ? Can you trust the companies that pay to be at the top of google? Do you do a second search? How does the #Fieldsdatarecoveryscam maintain its dominance? 98% success rate ⁉️ Which Data Recovery Specialists are fronts for Fields Associates⁉️ What did #Wagmoney buy and where does the money for "refunds" come from ⁉️ Fake accreditation ✅ Fake Success Rates ✅ Fake Trustpilot Reviews ✅ Manipulated Trustscores✅ Paying "Refunds" to victims ✅ Legal threats against those who complain✅ Threatening competitors who help victims✅ Deceiving Trading Standards ✅ Misleading St Louis Attorney Generals Office ✅ An online complaints management System✅ Are Fields Data Recovery LLC to be trusted with company data 🆘 Do the owners of Fields Associates in the UK concoct evidence to deceive the courts ✅ Has Fields Group Directors been defrauding the tax authorities in order to deceive the courts ⁉️ For more than 15 years Fields Data Recovery has planned sector domination by unrelenting growth even if that means destroying consumers and businesses data to prevent competitors from making a living. www.data-recovery-blog.com
Do you suspect you have been defrauded, scammed, misled, misrepresented or damaged by a fields group company, website, service or member of staff? Join the queue! You are not alone – many do not realise how a free assessment can become a nightmare.
If you believe you have been a victim of deception, misrepresentation or fake Google or Trustpilot trustscores be sure to get your drive back. If you are being harassed by any Fields Associates or Fields Analytics employees calling on behalf of Fields Rapid Data Datarecoveryspecialists or Datenphoenix get a second opinion, get your property back!
Fields Data Recovery UK - £230,000 #WAGmoney Data Recovery Specialists - fake reviews Datenphoenix - see Youtube Rapid Data - Fake Regus Office Daten Klinik - https://youtu.be/uGuC-ZS83IM Quickie Divorce - Gamed Trustpilot...
he best way to help victims of a highly weaponised "professional" career building document spooling scam is to expose it! Are you familiar with the term "Mulcted" when used in court? Or aware of legal issues...
What happens when an online document spooling ebook website publishing ppc advertising Group of Companies selling a form that is free from Citizens Advice endeavors to become a law firm? Should Trading Standards be able to identify and protect consumers
How is "Sector Domination by Unrelenting Growth" financed? Why would a blog be blocked by Trustpilot from receiving reviews on Trustpilot? Is it really temporary? https://lnkd.in/gTWQSTt
Dear Dr Jamie Hamilton Wallis MP for Bridgend, Congratulations on your appointment I hope the Government will benefit from your experience and connections. You can follow me on Linkedin hashtags #fieldsdatarecoveryscam and #trustjacked
How would you know if you are? Most Do Not #datenrettung #abzocke #funkGermany #Datenphoenix #DatenKlink Have you been #Trustjacked by fake “verified order” Trustpilot reviews sold to those who pay for fake trustscores and Trustboxes?
Absolutely fantastic company! Had around 16GB of data which was not backed up on a flash drive. Sent to them on the Thursday, arrived Friday and they emailed me with all the files they could recover Friday afternoon. Got everything back and that was the 7 to 10 day service! Would highly recommend this company - they are fantastic!
R3 Data Recovery Ltd 5 star review on 19th May 2016
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(Whitehaven) -
Dear Luke - Many thanks for the review of our emergency memory stick data recovery service. Your Sandisk Cruzer had had a hard life but you made the right call. The R3 Team has several expert engineers and dedicated support technicians which enable the Security House lab to function as part of a full Data Recovery Hospital. This enable every level of data loss, hardware failure and disaster recovery situation to be managed cost effectively, efficiently and within timeframes. Andy and the team at R3 Data Recovery
While I eventually didn't need the service, he was very supportive in the processes was extremely reassuring and made me feel safe about my data m.
R3 Data Recovery Ltd 5 star review on 28th April 2016
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(Leeds) -
Thank you for taking the time to leave a review Oliver In reality the damage to your drives connector was not sufficient to require data recovery, In this case just some advice on removing the damage casing and using a docking bay to replace SATA to USB connector. All the best Andy at R3 Data Recovery
New PC developed a hard disk failure after only one month, and Windows would not recover any data. The data loaded onto this machine was critical to a research requirement and was no longer available from its original sources. R3 recovered the critical data for use by the user concerned, though it did take two runs of the supplied recovery information to ensure that all data was available. The data was then returned on a new portabe hard drive. Arrangements for hardware transfer and return were excellent. After the recovery an attempt at a new Windows instal was refused by the instal software due to the likely failure of the disk.
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(Glasgow) -
Hi Nigel Although we were able to gain access to the drive and recover the lost data. The new drive had sustained a head crash and corrupted the file system. The bad sectors caused by the crash can be temporarily formatted and may allow the continued use of the disk but as was the case here, as soon as you try to access or change lots of files you will likely push the drive into another failure mode which could possibly be worse. As such never use a repaired drive for important data or systems without a backup. R3 do provide a secure wipe and recycle service for end of use and failing drives. Many thanks for the review Andy and the teams at R3 Data Recovery
Excellent service from collection, recovery to delivery of recovered files.
R3 Data Recovery Ltd 5 star review on 4th April 2016
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(Swindon) -
Many thanks for the review Richard Your companies HP BD07285A25 72.8GB SCSI drive had given many years of service before failing. Fortunately hard drives have a good chance of successful recovery providing they are not interfered with . R3 have built the capacity to handle almost all situations, and continue to develop as the UKs most proficient high success rate data recovery lab. Andy and the Team at R3
Great work at a great price
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(Manchester) -
Fast and efficient service, very well organised.
R3 Data Recovery Ltd 5 star review on 31st March 2016 R3 Data Recovery Ltd 5 star review on 31st March 2016
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(Plymouth) -
The recovery was successful, however, the price seems to me that you realise you have most customers over a barrel, and take advantage of that. Thanks for the data, but not cool (and the sitting in a cupboard or whatever the description was doesn't wash). Get a grip of your pricing. X
R3 Data Recovery Ltd 2 star review on 28th March 2016
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(Bradford) -
Dear Andy - I assure you that we do not work like that. The labs, its engineers and its support staff are focused on giving accurate pricing at the time of quoting. The £599+vat charged was for an emergency recovery of a failed Apple Mac Hitachi 2.5" which we received on a Tuesday and returned the recovered data the following Saturday. The price you paid was the price quoted at the outset. Andy
Yet again, our customer's data was recovered in an emergency. Complete recovery professionally managed as always. Simple, efficient and reliable service well recommendable.
R3 Data Recovery Ltd 5 star review on 28th March 2016
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(Halifax) -
Hi Andrew Thank you for the review and glad we can be of service to your clients. Andy
R3 Data Recovery Ltd is rated 4.79 based on 288 reviews