R3 Data Recovery Reviews

Name: R3 Data Recovery
Address: Security House Royds Mill Windsor St, Security House Royds Mill Windsor St, Sheffield
Rating: 4.73

4.7 Rating 581 Reviews

95 %

of reviewers recommend R3 Data Recovery

Company Reviews

Metrics

Info

4.7

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

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Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

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R3 Data Recovery 5 star review on 8th February 2023

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very professional and helpful staff. Thank you”

Helpful Report

Hi Lee Glad we could be of service with your Samsung HM100UX laptop drive recovery. Fortunately although affected by some bad sectors, all 6 heads were able to read all sectors with some adjustments - as a result a 100% recovery. This is worth noting since these were the last of the true Samsung 1TB 2.5" drives, the replacement Seagate equivalent tend to fail more catastrophically and although we have techniques to recover them, they more likely to have a small amount of file damage .

“A very worrying development when our hard disc crashed suddenly. R3 Data Recovery Ltd recovered all the data. Our software programmer was also able to repair any broken links. Now the recovered data is even better than it was before the crash!”

R3 Data Recovery 5 star review on 16th March 2016

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Hi Mohammed, This is one of those cases which shows how reliable hard drives are. This 20GB Seagate ST320414A had been working 7 days per week for over 10 years until a power outage. Whilst a power outage would likely affect any storage device including an equivalent sized SSD - solid state memory has yet to prove itself able to not only survive long term intensive read writes, but also are generally more likely to be corrupted or unrecoverable when affected by power surges.

“Very swift, helpful and successful”

Helpful Report

Hi Pauline, this was indeed an interesting case, your particular Seagate ST31000528AS 1TB had degraded and despite best efforts to recover all sectors belonging to the data area some data was unrecovered but it was still 99.91% of the 336.2GB of data that was recovered. This saved the need to do a rebuild as originally envisaged and saved you any unnecessary cost.

“R3 data recovery were excellent, they managed to recover almost all my files and were quick and communicative. Many thanks”

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“Quick and professional service - a life saver for me!”

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“I was shattered when I realized that I could not access my data that I had saved on an external hard drive.I felt it was safe there, but it seemed when it was unable to be accessed due to a malfunction of the hard drive and my local computer expert could not help, it was almost the end of the world.-- but this organisation came to the rescue with an almost painless solution and quickly recovered everything for me.. expensive yes !¬ 0 but at least I now have all my data back with me -- so thank you”

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“Excellent fast service would recommend to anyone”

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“R3 data recovery were able to recover 100% of the data from a dropped hard drive. The same day as the drive arrived with them they contacted me to describe the problems with the drive.”

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“I couldn't thank the company enough. Tried everything and lost hope but spoke to a really friendly gentleman who explained the procedure which was quick and simple. I lost my final dissertation for my Msc course at uni... But managed to receive it!!! Would definitely recommend this company to recover any lost data!”

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“This is the best service I have ever used. My hard drive in a NAS failed on the Thursday. I tried to recover it myself on Friday/ Saturday but could not recognise the file system. I rang R3 on Sunday and received a call back about an hour later. Agreed a way forward. The disk was picked up on the Monday and I had a 1tb uSB drive delivered to my house the following Monday with ALL my data recovered. I was kept up to date by E Mails and telephone throughout the week. Could not ask for more. I cannot recommend R3 too highly. They were superb.”

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“The whole process was easy, efficient and successful - 99% of my data was recovered. Thank you.”

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“Excellent service. Kept me updated on a regular basis and they recovered all my photos!”

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“I was going to write an email to the team, to thank you for the services. The letter you provided me about the data recovery that had to happen, helped me to avoid paying for the repairs needed on my computer. The whole team was very helpful and available when I needed support.”

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“Once my NAS failed, losing all the family photos and music, I figured leave it to the professionals, and that's exactly what R3 are. Right from the start the service was slick and efficient, and their team instilled me with the confidence that I'd chosen the right team for the job. All transportation of the media was handle by R3 and I was informed every step of the way. Once they'd examined my hard drive I was told it was truly trashed , but they could retrieve my files but not the folder structure, and the files would have names designated by their software. Thry sent me a list of the files which could be recovered along with sample files for me to identify, I had no issues with the names of the photos, and I could always rip my music again. As long as I got the family photos back, I was happy and told the guys to proceed. Well, I ended up more than happy, because with a little more delving, the R3 team found more data and managed to not only supply the files in the manner they promised, but they found the structure of the folders too and sent it all back on an external HDD. I will now be investing in a raid device. To sum up; despite being a hugely busy team, R3 were efficient, knowledgeable and communication was excellent. The service is worth every penny and I'm glad to recommend them highly.”

Helpful Report

Many thanks for the review Mark. The Iomega Home media 1TB NAS had a Seagate ST31000333AS which had a firmware fault and bad sectors. This probably happened during power fluctuations. Glad we could be of service and thank you for the recommendation. Andy

“Very satisfied with the service, obvious expertise and clear and prompt messages. Thank you very much.”

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“Its a very stressful thing to lose all your data, I sent my hard drive to Currys and they couldn't retrieve my information. I thought I had lost everything and I was so devasted until I came across R3 Data, they recovered everything for me and to be honest the price is a bit reasonable considering you cannot put a price on memories. So I would recommend them to everyone as they are very good at what they do. They keep you informed all the way with the progress.”

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“Following a home NAS failure, R3 data recovery , got back pretty much all of my iTunes library and when you think about the total cost of all the albums. The cost was worth every penny.”

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“The service provided by R3 Data Recovery was outstanding. Given that I had been foolish to have not backed my data up, I was absolutely amazed that it was able to be recovered when my PC finally "gave up the ghost".”

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“Very good efficient service. Everybody who I spoke to was very helpful.... and the data was recovered!”

R3 Data Recovery 5 star review on 21st September 2015

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(AXMINSTER) -

Hi Ben Many thanks for the review of R3 Data Recovery. We were pleased to help with the the very old non working Western Digital 160GB hard drive. R3 Continues to develop its capacity and capabilities as the UKs best data recovery hospital Andy and the Team at R3 Data Recovery

“Very good service. Exceptional friendly customer service. Could do slightly better on completion time.”

Helpful Report

Hi Cornel Many thanks for the positive review and feedback. In reality your case was processed to the quoted time scale of 5-7 working days from arrival, we do try to progress every case a quickly as possible. However a number of factors can affect processing times. These range from staff / equipment availability and varying demands on the lab to in this case the complication was working out how the quality of the results of nearly 2TB of data recovered could be checked before release. When a RAID 5 array made up of 4 X1TB discs fails it is often not just one drive which has problems and there is the possibility that there is some corruption or more than one recovery will be needed due to how drives drop out and get re-added. All in all though a good result achieved cost effectively for the price quoted at the outset. We continue to maintain the best reaction and highest success rates possible, and as one of the very few data recovery labs in the UK we are increasing our capacity to help more people every year by continual investment. Andy

R3 Data Recovery is rated 4.7 based on 581 reviews