Quickbit Ltd Reviews

Name: Quickbit Ltd
Rating: 4.60

4.6 Rating 1,057 Reviews

91 %

of reviewers recommend Quickbit Ltd

4.6

Based on 1,057 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Quickbit Ltd:

Quickbit Ltd are an online electrical wholesalers, shipping out to customers all over the UK with cable cut to length and some of the best priced down lights in the U.K

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Phone:

01244288138

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Quickbit Ltd 5 star review on 22nd July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid extra for quick delivery they only delivered half and had to go and find replacement for missing part at very short notice”

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Posted 2 years ago

“Still waiting for my order They have not returned my call”

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Posted 2 years ago

“No recccived my order”

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Posted 2 years ago

“I ordered 3 short lengths of SWA for NEXT DAY DELIVERY. I became concerned after the COB had passed the day of order and all I had received was a Order Received email, not confirmed, not shipped. I then attempted to contact Quickbit by email and multiple phone calls with no success. It was only when I sent an email titled Order Cancelled they suddenly replied with the excuse my email had gone to SPAM (how come they received my cancellation email?) Another problem is they use a poor performance low price courier DX Freight Ltd, good luck with them they are No DPD!”

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Posted 2 years ago

“Items were sent and couldn't be delivered apparently. I wasn't informed of this and had to chase them to find where they were. Ended getting them a week late”

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Posted 2 years ago

“I made an order of just over £120 and the delivery never turned up. I was promised it for 4 consecutive days, then apparently it was left when I was not home. They will not refund me as they are saying I told them to leave it which I didn't. Stear well clear if I was you!”

Helpful Report

Posted 2 years ago

“Ordered at 10am on 29th March , parcel never arrived by 2pm next day so called, was advised I'd get a call back , no call back. Called back on 1st April and was told it was not dispatched and promised a delivery refund, parcel It came on 2nd April but still no refund notification. on on 6th April called back again and was told there are no notes but would issue a refund today.. you promised next day delivery but failed, promised a call back but failed, promised a delivery refund but failed and I had to call 3 times for 3 meters of cable!@ Dilion is the chap that didn't call back or issue my initial refund and chap I spoke with today also tried arguing the toss on when I pllaced my order saying it was after 2pm on 29th and as u can see from PayPal receipt was actually at 10am on 29th .. really poor experience”

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Posted 3 years ago

“Mis-advised on product and website was out of date so ordered the incorrect product and had to pay to return items.”

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Posted 3 years ago

“Cannot comment yet as I have not received my order!”

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Posted 3 years ago

“Delivery was 2 days late and was clearly forgotten about initially as proven from the collection/delivery note. Only reason I got it two days late was I rang up to chase. It was only then that it was sent out. Very poor and to then be told "oh yes you should have had it yesterday will be with you today" to then come the day after that just shows that (a) it was missed and (b) couldn't even be honest with me. Not only puts my job back two days but now effects next weeks schedule.”

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Posted 3 years ago

“We were supposed to have received our order last Wednesday but no delivery & not even a message Please send an immediate refund so I can by from elsewhere”

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Posted 3 years ago

“Website and prices seemed great until service let them down. Order placed on a Monday night, with a note to say if ordered materials could not be delivered by Wednesday evening at the lasted then please decline my order as need for a Thursday job. Parts didn't arrive on Wednesday so I had to pay for more parts from a local supplier at an increased cost to fulfil job. Then when I requested a refund from Quick bit, still have not heard back. I understand that deliveries are slow due to Covid but I did state on the order that I need by Wednesday night or please decline the sale, when it says order by 2pm for same day dispatch it really should of been dispatched on the Tuesday really. Very poor service”

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Posted 3 years ago

“Ordered cable 05/01/21 - now 14/01/21 still no cable have emailed twice and have had no answers and tried ringing and nobody answers Company not to be trusted”

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Posted 3 years ago

“Shocking service. My order was failed delivery 3 times and when I rang nobody was bothered about it and didn’t care. Shocking service,will never use them again.”

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Posted 3 years ago

“I have now been waiting 6 days for a piece of wire.”

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Posted 3 years ago

“They promise next day delivery, and then don’t even know who’s delivering it when it’s late.”

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Posted 3 years ago

“I spoke to 2 people about the fact that wrong items were shipped. John committed to emailing a returns form and process to return the wrongly shipped items, this has not happened! The site showed the items as being in stock at time of order, but John informed me that they had delivery issues with Wiska and the items might not be in stock until maybe sometime in November. So why ship a different and smaller product and not say anything about it on the shipping list!”

Helpful Report

Posted 3 years ago

Hello, Apologies again for the inconvenience caused by this, we've had some staffing issues recently due to the current situation in the country, therefore our remaining staff have been under an extreme amount of pressure leading to certain tasks being late, enquiries not being dealt with straight away etc. I can confirm that I've now emailed you the link to our returns portal, therefore you will be able to return the incorrect boxes free of charge. If you require any further information, please let us know. Kind Regards, Quickbit

Posted 3 years ago

“I purchased 12 rolls of 0.75mm twin core. All rolls have a fault! It's like the outer sheath is moulded to the 2 core strands. I'm finding it extremely difficult to strip it back. I have a colleague who has had similar issues. Just trying to use it and get rid of it. Willing to give you guys another chance but for all 12 rolls to be faulty you must have had similar feedback!?? On the look out for a new supplier.”

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Posted 3 years ago

“Placed order with 'fast delivery'. 5 days later, no delivery, no confirmation of order being sent, no reply to email.”

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Posted 3 years ago

“Ordered 120 non insulated cable lugs, of various sizes between 6mm2 and 10mm2. Photos at link below clearly shows closed end lugs for crimping: https://quickbit.co.uk/6mm-x-10mm-non-insulated-cable-lugs?search=cable%20lugs&page=2 All the lugs that have arrived have open ends for soldering. I need to use these in a marine environment and so open ends are not appropriate. The delivered product does not match the description, and is not fit for its intended purpose.”

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Posted 3 years ago

Quickbit Ltd is rated 4.6 based on 1,057 reviews