Ordered at 10am on 29th March , parcel never arrived by 2pm next day so called, was advised I'd get a call back , no call back. Called back on 1st April and was told it was not dispatched and promised a delivery refund, parcel It came on 2nd April but still no refund notification. on on 6th April called back again and was told there are no notes but would issue a refund today.. you promised next day delivery but failed, promised a call back but failed, promised a delivery refund but failed and I had to call 3 times for 3 meters of cable!@ Dilion is the chap that didn't call back or issue my initial refund and chap I spoke with today also tried arguing the toss on when I pllaced my order saying it was after 2pm on 29th and as u can see from PayPal receipt was actually at 10am on 29th .. really poor experience