Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.88

“Very helpful”

(48738) - Posted 3 months ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 months ago

“The sales man Russell was perfesional good customer service skills The car was a disappointment 😞”

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(BraintreeUsed) - Posted 5 months ago

Dear Denis, Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. We are sorry to hear of your disappointment with the vehicle – unless you’ve already done so, please do get in touch with Russell who will be glad to provide assistance and try to address any concerns you may have. All the best - The Quest Motor Group Team

Posted 5 months ago

“Great service fast, friendly and efficient. Thank you.”

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(BraintreeUsed) - Posted 6 months ago

Dear Mr Brits, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved that little bit more to make your visit the 5-star experience. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 months ago

“Geoff was excellent”

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Posted 7 months ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 7 months ago

“It was very good and plesent straight forward about it”

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Posted 9 months ago

Dear Caroline, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 9 months ago

“Friendly service and happy with car bought for my son !”

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(BraintreeUsed) - Posted 11 months ago

Dear Mr Baugh, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 11 months ago

“The whole purchase experience went very smoothly. Russell was very helpful.”

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(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“They will go above and beyond to make sure you’re getting great service.”

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(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Very friendly. Clearly explained everything.”

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(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“This dealer provides a very friendly, helpful and fair approach toward car sales.”

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(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Wicks, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Very polite and good at what they do. Being frequently updated would make it 5 stars.”

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(BraintreeUsed) - Posted 1 year ago

Dear Mr Keaveney, Thanks for taking the time to leave us a good review! We value your feedback and will endeavour to further improve our customer communication and deliver a 5-star experience the next time you visit. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“My repair was delayed by almost a week as they had trouble obtaining delivery of the required part.”

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Posted 1 year ago

Dear Sarah, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. As i'm sure you are aware due to the high levels of publicity it has received, many industries are suffering with parts shortages including us in the automotive sector. In most cases we can source a part quickly getting it in the same day, however we are regretful that some parts are taking a longer to arrive than we would like, as is in your case. We can only apologise for this again. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Good service. All staff helpful and obliging and they make you aware about what work may be needed before next MOT.”

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Posted 1 year ago

Dear Mr Caddick, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“We have used Quest Motors to supply our Motability vehicles for a good number of years and have always found each of the different salespeople to be helpful and tactful. The after-sales service has been very good with the staff showing understanding and empathy with our needs and have supported us in whichever way they could.”

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(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Hadfield, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Very friendly staff and helpful.”

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Posted 1 year ago

Dear Peter, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Good customer service”

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(BraintreeUsed) - Posted 1 year ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Very good, they called when they said they would, very thorough.”

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(BraintreeUsed) - Posted 2 years ago

Dear Mrs Clark, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good sales staff just some issues post pick up to sort out otherwise very good”

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(BraintreeUsed) - Posted 2 years ago

Dear Mr Richardson, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“Very friendly salesman extremely helpful not pushy nice relaxed atmosphere Disappointed although I was a cash buyer with the small amount of discount Also was shocked when informed that I would have £25 of fuel in the tank but was then charged on the invoice”

Helpful Report

(Quest Motor Group) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope to improve that further. Our fuel policy is discretionary and there is no obligation to take us up on the offer of fuel, however, many of our customers enjoy the offer of us popping £25 of fuel in their vehicle so it's ready to drive home. All our vehicles are competitively priced against similar vehicles within the market which means we do not offer any large discounts on vehicles as you can rest assured you're already getting a good price - in fact, CarGurus rates 80% of our vehicles as a fair deal, good deal or great deal! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“A very easy and friendly experience”

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(Quest Motor Group) - Posted 2 years ago

Dear Ms Elwood, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Quest Motor Group Reviews