Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.88

4.9 Rating 1,602 Reviews

98 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,602 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good very helpful”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Frank, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly, helpful and knowledgeable staff and a pleasant reception area.”

Helpful Report

Posted 5 years ago

Hi Richard, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Pleasant, helpful & makes you feel welcome.”

Helpful Report

Posted 5 years ago

Hi, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The salesman was very good and did his best to support me throughout the process. The car I bought Corsa griffin is not up to expectation. The technology (navigation and apple car play) were some of the reasons I purchased but unfortunately, they are not working properly. I was told the vehicle is one of the recalled models from Vauxhall but this was after I have signed all the paperwork hence there was not much I could do. I will be contacting the dealer as i am not enjoying the car like i am supposed to. I will however recommend quest motors group because of Simon the salesperson was very professional and helpful. I also think customers should be made aware of faults on the vehicle in the first instance and not at the end of the signing documents as this could influence decision making.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Harriet, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we fell just short during your visit, albeit, it's great to hear that Simon looked after you very well. We promise to be transparent through any vehicle purchase and will give you as much information as possible prior to purchasing the vehicle, however the recall notices was only issued by Vauxhall after ordering your new Vauxhall Corsa. We have passed your feedback onto Vauxhall regarding the recall notices on vehicles and whether we can be informed of these prior to purchase/ordering. Simon has also been in contact with you this morning following your review and has made an appointment to see you on Saturday to help with any issues that you're facing with your infotainment system. We're sure it's just a little tweak in the settings which needs to be made via the touchscreen display - but we'll go through this with you on Saturday. If we can be of any further assistance, please don't hesitate to get in contact with us. We hope you feel you'll be able to leave us a 5-star review after your visit on Saturday. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful sales staff”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Marie, Thanks for the good review. We aim to deliver a 5-star experience to every customer that visits us, so we hope that the next time you visit you feel we've made some more improvements and are able to award us a full 5-stars. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,602 reviews