Quest Motor Group Reviews

4.90 Rating 700 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 3rd May 2021
Diane B.
Quest Motor Group 5 star review on 6th April 2021
Mrs Hastings
Quest Motor Group 5 star review on 1st April 2021
Miss Mcmahon
Quest Motor Group 5 star review on 27th March 2021
Mr Rawlins
Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
Quest Motor Group 5 star review on 6th February 2021
Mr Saggs
Quest Motor Group 5 star review on 9th December 2020
Mr King
26
Anonymous
Anonymous  // 01/01/2019
Second car iv brought from quest motor group excellent both times
(Braintree) - Posted 5 hours ago
I felt a bit daunted walking into your showroom but I needn’t have been. everyone , especially Darren were very approachable, polite and helpful. I didn’t feel pressurised into making a decision . I have never bought a new car before and the service and help I received made it a very special experience. Thank you everyone.
(Maldon) - Posted 14 hours ago
Dear Mrs Archer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Madlon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Darren Smith who dealt with my wife and I in choosing a car was very patient and profient in talking to us with any questions we asked of him, could not fault him in any way.
(Maldon) - Posted 1 day ago
Dear Mr Hammond, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Very good service, pleasant people to deal with I was very pleased in all aspects of my experience .
(Braintree) - Posted 3 days ago
Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Excellent service from Steph at Braintree. Really helpful and really knows what customer service is all about!
(Braintree) - Posted 3 days ago
Dear Mr Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Highly recommend steph was great told her want I was looking for and she found a perfect car for me
(Braintree) - Posted 3 days ago
Dear Miss Lucas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Excellent service and friendly staff
(Braintree) - Posted 4 days ago
Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Great service from knowledgeable staff, v friendly and couldn't do enough for us
(Braintree) - Posted 4 days ago
Dear Mr Barnard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Cant be more pleased with Quest with the purchase of my new used car for its quality & condition & their customer service. Thank you to salesman Darren Smith for your help & advice & making the buying process seemless.
(Maldon) - Posted 4 days ago
Dear Ms Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
The team in Maldon did a great job. Darren Smith was my salesman and was extremely helpful in organising the right car for me and making the process nice and simple. I've not picked the car up yet but so far his service has been spot on. I was disappointed that the sales manager Martin is no longer there. Always such a lovely friendly and helpful man. The atmosphere in the showroom was always so lovely when he was around.
(Maldon) - Posted 1 week ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 11 hours ago
Absolutely fabulous the Gentleman that helped me, couldn't have been more explanatory about the car the engine fuel etc. He checked the boot capacity with my wheelchair. Yes 5 ☆ Treatment from start to finish. Very happy indeed
(Maldon) - Posted 1 week ago
Dear Ms Doughty, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
I contacted Quest on a Bank Holiday Monday and spoke to Russell who at short notice arranged for me to test drive a used car that I purchased on the same day. He made the whole transaction seem very smooth and I look forward to collecting my car in the next two weeks. Thank you.
(BraintreeQuestCars) - Posted 1 week ago
Dear Mr Hogg, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Absolute top customer service! I am one of those very fussy customers who wants everything to be just right - probably a salespersons headache to be honest. Stephanie’s attention to detail and by listening to exactly what car I wanted was an amazing experience, nothing was a problem to her - Quest, Stephanie’s professionalism is the perfect example of how a car sale should be handled - clone her! Stunning looking car, exactly as described & delivered promptly, I’ll certainly be recommending to friends & family. Many many thanks to you all. Andy P.
(Braintree) - Posted 1 week ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Always had excellent service, purchased your vehicles since 1984. Customer Service always first class.
(Braintree) - Posted 1 week ago
Dear Mrs Ling, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Olly was very helpful and knowledgeable also dealt with paperwork quickly would recommend to friends
(BraintreeQuestCars) - Posted 1 week ago
Dear Mr Russell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Excellent service from start to finish. Great deal and lovely staff. Rob really knows how to treat his customers! 100% happy.
Quest Motor Group 5 star review on 3rd May 2021
(Braintree) - Posted 1 week ago
Dear Diane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
First time buying from a garage, only brought private before. Darren Flight was very helpful, informative and efficient. Good customer and after service.
(Maldon) - Posted 1 week ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Russell was great from start to finish. Everything was explained in detail & a quick and easy sale! Would definitely recommend.
(BraintreeQuestCars) - Posted 1 week ago
Dear Miss Rush, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Though I carried out the purchase of the vehicle online, Darren confirmed everything the following day to my complete satisfaction. It is a pity that Quest Motor Group are closing the Maldon centre at the end of May. This will mean a two hour round journey to Braintree if we wish to continue using Quest.
(Maldon) - Posted 1 week ago
Dear Mr Walpole, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Darren flight was extremely helpful kept me up to date the whole way through
(Maldon) - Posted 1 week ago
Dear Miss Ruskin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Quest Motor Group is rated 4.90 based on 700 reviews