Quest Motor Group Reviews

4.89 Rating 851 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 12th September 2021
Mrs George-Reddings
Quest Motor Group 5 star review on 14th July 2021
Mr Rahman
Quest Motor Group 5 star review on 3rd May 2021
Diane B.
Quest Motor Group 5 star review on 6th April 2021
Mrs Hastings
Quest Motor Group 5 star review on 1st April 2021
Miss Mcmahon
Quest Motor Group 5 star review on 27th March 2021
Mr Rawlins
Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
28
Anonymous
Anonymous  // 01/01/2019
A very easy and friendly experience
Helpful Report
(BraintreeQuestCars) - Posted 3 days ago
Dear Ms Elwood, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 2 days ago
Very satisfied Darren Flight right man older persons brilliant experience.
Helpful Report
(Braintree) - Posted 1 week ago
Dear Mrs Starkey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Received friendly and courteous service yesterday at my visit to order next motability car. Many thanks to Mr Darren Flight for his kind assistance
Helpful Report
(Braintree) - Posted 1 week ago
Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Have had one car so far now getting another one dealt with mr Darren flight on both cars and couldn’t wish for a nicer bloke and his so helpful
Helpful Report
(Braintree) - Posted 1 week ago
Dear Mr Rivers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Very pleased to buy our car from Quest Motor Group. There was a good selection of cars in our price range and the person who dealt with us Russell was extremely helpful and explained everything. I would do business with this company again
Helpful Report
(BraintreeQuestCars) - Posted 1 week ago
Dear Mr Ralph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Polite friendly service
Helpful Report
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Horsley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Darren Flight was very helpful by organising my car finance deal in one day. Very attentive, honest and professional. Glad I came back again to Quest again for my second car.
Helpful Report
(Braintree) - Posted 2 weeks ago
Dear Mr Jones, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Recently acquired a car from Quest Motors Braintree. Excellent customer service, representative Russel sorted everything making the purchase hassle-free even with covid restrictions, happy to recommend.
Helpful Report
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Sycamore, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Steph is great, been very helpful , she has the customers best interest at heart . I’d highly recommend quest moter group to anyone. Many thanks
Helpful Report
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Ashley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
I don't usually leave a 5 star review as no one is perfect in my eyes. But Russel was amazing, very professional and deserves the satrs. He was more than helpful and i had a great customer experience. Would recommend Quest, thank you for everything Russel
Helpful Report
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Morley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Very pleased with everything Darren explained everything in detail and the car is lovely would recommend to a friend
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Miss Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Very happy with the service provided by Nick Mahon B2B sales specialist
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Mr Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Excellent service and very friendly and helpful
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Stuart, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
I found the all the sales people very polite and helpful. Not pushy just left us to look at the vehicles in our own time.
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Absolutely delighted with the service from Darren Smith - incredible after sales service... all car dealerships should be run this way!
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Maxine, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Visited Quest at Braintree yesterday and was very impressed with the service. Rob was very friendly. Not at all pushy and left us to look and take the car out for a test drive. He made the whole process of buying the car very easy.
Helpful Report
(BraintreeQuestCars) - Posted 3 weeks ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Very helpful made it feel super easy and everything was done so quick love my new car
Helpful Report
(Braintree) - Posted 3 weeks ago
Dear Miss Stannard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 days ago
Darren was extremely helpful throughout the whole buying experience Would have no hesitation recommending Quest Motors
Helpful Report
(BraintreeQuestCars) - Posted 4 weeks ago
Dear Mrs Eade, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Brilliant service from Russell and great price for vehicle. Reassured by the extended warranty scheme and follow up emails from the company. Never bought from Quest before but will recommend to family and friends now. As a previous Area Manager I appreciate great service and Russell indeed needs to be praised.
Helpful Report
(BraintreeQuestCars) - Posted 4 weeks ago
Dear Mr Pudman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Very happy with sales person but have to wait a bit longer for car to be prepared
Helpful Report
(BraintreeQuestCars) - Posted 1 month ago
Dear Mr Girling, Thanks for taking the time to leave us a good review! While we aim to have all our cars prepared to high standard and ready to drive away the same day, the Jeep you purchased had only arrived with us the day before. We perform thorough mechanical and visual checks on every vehicle, giving you peace of mind that your new car is up to our high standards, and safe for you and your family. Where your Jeep had only arrived with us the day before, we just needed a little time to perform these checks and carry out any work required. We're pleased you we are happy with our sales person Darren :)! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 3 weeks ago
Quest Motor Group is rated 4.89 based on 851 reviews