Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased my new car from Quest Motors and was delighted with the level of service I received from the company in general and Rob Beckwith in particular. The whole process was smooth and hassle free and I would recommend the company to anyone.”

Helpful Report

(BraintreeSuzuki) - Posted 3 weeks ago

Dear Mr Taylor, Thank you for your wonderful five star review regarding your recent experience. we are delighted to hear about your car buying experience with Rob and we wish you many happy miles in your new vehicle. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 weeks ago

“Kept me updated with what was going on, friendly and efficient service”

Helpful Report

(48738) - Posted 1 month ago

Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very happy with the service. My car was collected, & returned in pristine condition on time. Very helpful pleasant people on the phone & in person.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Cooper, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“We have recently purchased a car from Quest and we would like to give a big shout out to Anton. He has been brilliant. We had a small problem a few weeks after the purchase and he addressed and organised everything to make it all right. He is always polite, courteous and patient. We would definitely recommend him and the company for your next purchase of a new or used car.”

Helpful Report

Posted 1 month ago

Dear Derek, Thank you for your five star review regarding your recent experience. We are delighted to hear about your experience with Anton when purchasing your vehicle from us, and look forward to welcoming you back in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Really appreciate my car being cleaned as part of the annual service. Thank you”

Helpful Report

(48738) - Posted 1 month ago

Posted 1 month ago

“Always friendly.”

Helpful Report

(48738) - Posted 1 month ago

Posted 1 month ago

“Not the cheapest but got the work done in the time stated. Thanks”

Helpful Report

(48738) - Posted 1 month ago

Thank you for taking the time to leave us your review regarding your recent experience. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Top service as always. Kind, friendly and helpful staff. Kept fully informed of everything, no hidden costs and very good price for MOT and Service.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Rose, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“From initial booking to taking my car in for a service, staff were friendly, helpful and professiona. Would and already have recommended.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Golbourn, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received throughout. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“The salesman Rob was great very helpful, so was Lee thank you for all your help”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Twitchett, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Rob and Lee. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“All good and very polite”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Spyrou, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Excellent service got my van back on the road kept me informed and updated”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr Howard-Smith, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received on your van. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I’ve staff helped me with everything I needed and provided info with what I asked!”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Winstanley, Thank you for taking the time to leave us a review. We are glad we could assist with your enquiry. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Efficient”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Patrick, Thank you taking the time to leave us a review. We are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Great service.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr Smith, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Friendly and professional and tried to resolve the issues with my car.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Mitchell, Thank you for your wonderful five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you the issues with your car were resolved. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Excellent service from start to finish, easy booking and quotation. Friendly staff upon drop off, called me to update on repair and happy for vehicle to be collected following day. Very happy and will return. I came to you after a poor experience with a main dealer and had previously used you with an old work lease vehicle. Your service is brilliant and puts the main dealership to shame. Thank you”

Helpful Report

(48738) - Posted 1 month ago

Dear Miss Carpenter, Thank you for your lovely five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received throughout. We look forward to welcoming you back in the future! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“A very good turn around kept me on time on the day.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr Parker, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Good car service as usual but was told 90 minutes (a waiting appt) but it was 3 hours-wasn’t impressed with this.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Hutley-Burgess. Thank you for taking the time to share your feedback regarding your recent experience. We sincerely apologise that this appointment took longer than expected on this occasion, but are pleased to hear you were happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I have used Quest for over 10 years having bought 2 cars from them both Vauxhall Corsa Always been serviced and MOT by them. Always found them helpful and friendly especially Lee in the service department I think he’s part of the furniture 😀”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr Jackson, Thank you for your five star review regarding your recent experience, and for choosing Quest Motors over the past 10 years to take care of your car! We appreciate your kind feedback and are delighted to hear that you are happy with the service you received from Lee. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

Quest Motor Group is rated 4.9 based on 1,895 reviews